ibis Styles Toulouse Centre Capitole 3 ดาว
คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.8/5 รีวิว 1,777 รายการ
ibis Styles Toulouse Centre Capitole
2 Rue Du Taur
1 km / 0.62 mi 10 min walk / 5 min drive
Int. airport 1 - full name
10 km / 6.21 mi 20 min drive
Int. airport 1 - IATA code
20 km / 12.43 mi 15 min walk / 15 min drive
เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง
Enjoy our bar area with its impressive wine cellar. Our inner courtyard is a terrace on sunny days. Try out one of our artisanal jars made with good local produce.
Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.
This hotel exceeded our expectations
คะแนนจาก Tripadvisor 5.0/5
DAMMC Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor
This hotel was so central to the historic and sightseeing area of Toulouse. We also took a day tour to the medieval fortress town of Carcassonne from here, which was a truly memorable day. The hotel has been renovated in a modern and very comfortable manner.The breakfast was excellent. There is a lovely courtyard with a bar service to relax during the day or evening. You could meet friends there to relax. 15/20 minute walking distance to train station. We also took a short boat tour along the Canal du Midi which was lovely. The hotel is in the middle of a vibrant dining district.
Air conditionning has a limit
คะแนนจาก Tripadvisor 3.0/5
PTessier2022 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor
Yes the hotel has a great location but many other hotels are close-by. As part of our criterias to chose a hotel in the summer months is the availability of Air Conditioned rooms. Which the hotel said they offered. What they failed to mention was that it would not go cooler than 76 F (24C). To be clear, during the day we are out and about and dont need AC but to sleep, we like for the room to be cooled down by a few more degrees than 76/24 (and to be frank, the AC being off all day, it took a while before it even hit that if it did.) Instead of writing a public review, we wrote directly to Ibis Group suggesting they specify on their listings that they have this limit only to receive a very rude answer from the hotel manager. So very disappointed on the AC and management's answer to our email.
Dear guest, As this is our third response to one of your many online comments, our position on your disappointment remains unchanged. Our last answers were intended to explain the situation but above all to qualify your remarks, without being mean or disrespecting your feelings. On your side, you did not suggest adding the mention of this limit, but described our offer as "misleading advertising". We do offer air conditioning in our rooms, but it is not possible to lower the temperature below a certain threshold, which is normal in a hotel. It was around 40°C outside during your stay. The air conditioning is automatically set according to the outside temperature, so as not to create indecent temperature differences between the outside and the room. It was therefore still much colder in our rooms than outside. We regret that this represented such an inconvenience for you, we respect your subjectivity but we want to make our point of view understood. Best Regards
Stupendously Bad Service
คะแนนจาก Tripadvisor 2.0/5
mouse011 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor
If not for one incident, I'd give this hotel a fine mark. But please listen: On the day we left, an extremely hot July afternoon, we asked the man at the desk if we needed a cab to get to the train station. "No, it's just a ten minute walk." So, tugging luggage, we followed his directions. 25 minutes later we arrived. We did not walk slowly. We were drenched in sweat. We are no longer young. The hotel sent me a survey, in which I mentioned this. They did not respond. This incident was the only blemish on what was otherwise a splendid 17-day holiday.
Dear guest, We are very sorry that you had a bad experience when you left the hotel to go to the train station. The receptionist gave you an inaccurate, especially as you had your bags to carry. It takes normally at least 15 minutes to get to the train station on foot, we told it to the receptionist and we made sure that this kind of incident does not happen in the future. Nevertheless, I can assure you that I answered your survey results apologizing two days before you posted this comment. You might have missed the notification of this answer. We hope to be able to win back your confidence in the future, during a new stay in our hotel. Best Regards
Perfect location, beautiful hotel, great staff
คะแนนจาก Tripadvisor 5.0/5
YveFromDublin Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor
Recommended by my friend who works in Airbus. We arrived early for checkin but the receptionist checked us in and stored our luggage as she said to minimise any delay to us as they would be very busy later on with checking. I do appreciate this type of common sense approach. The hotel is right on the square which is the centre of Toulouse, so location is excellent. I visited the other hotels on the square and was delighted I booked this one, with pretty inner courtyards, modern and clean interior decor and great helpful and friendly staff, it is a gem. Location excellent for enjoying coffee, wine or ice cream on the square late in the balmy evenings. Breakfast was typical continental with full choices of everything and regularly refreshed, can be eaten inside or on the courtyard (typically French). Room was spotless clean, firm and very comfortable beds, black out curtains, AC, large bathroom and walk in shower. Wish we stayed longer, felt like home from home and very relaxing, we will be back as my friend works in Airbus and we will visit again. Staff are exceptionally helpful, special thanks to Mamadou.
Dear guest, We thank you for your positive and detailed feedback, which we will relay to our staff! We hope that your satisfaction will lead you to book in our hotel again during your next stay in Toulouse! Best Regards
คะแนนจาก Tripadvisor 5.0/5
J G Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor
Great position in the centre of Toulouse, lovely breakfast, good shower, nice and clean, slept well! Nice little courtyard that was so good to chill in after running around Toulouse - would definitely recommend. Reception staff nice and friendly.
Dear guest, We thank you for this feedback, which we are delighted to know as positive. Your satisfaction is a real driving force for our team on a daily basis, which is why your praise will obviously be widely shared! We hope to welcome you back soon ! Best regards
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price