ibis Styles Toulouse Centre Capitole

Yes the hotel has a great location but many other hotels are close-by. As part of our criterias to chose a hotel in the summer months is the availability of Air Conditioned rooms. Which the hotel said they offered. What they failed to mention was that it would not go cooler than 76 F (24C). To be clear, during the day we are out and about and dont need AC but to sleep, we like for the room to be cooled down by a few more degrees than 76/24 (and to be frank, the AC being off all day, it took a while before it even hit that if it did.) Instead of writing a public review, we wrote directly to Ibis Group suggesting they specify on their listings that they have this limit only to receive a very rude answer from the hotel manager. So very disappointed on the AC and management's answer to our email.

If not for one incident, I'd give this hotel a fine mark. But please listen: On the day we left, an extremely hot July afternoon, we asked the man at the desk if we needed a cab to get to the train station. "No, it's just a ten minute walk." So, tugging luggage, we followed his directions. 25 minutes later we arrived. We did not walk slowly. We were drenched in sweat. We are no longer young. The hotel sent me a survey, in which I mentioned this. They did not respond. This incident was the only blemish on what was otherwise a splendid 17-day holiday.

Recommended by my friend who works in Airbus. We arrived early for checkin but the receptionist checked us in and stored our luggage as she said to minimise any delay to us as they would be very busy later on with checking. I do appreciate this type of common sense approach. The hotel is right on the square which is the centre of Toulouse, so location is excellent. I visited the other hotels on the square and was delighted I booked this one, with pretty inner courtyards, modern and clean interior decor and great helpful and friendly staff, it is a gem. Location excellent for enjoying coffee, wine or ice cream on the square late in the balmy evenings. Breakfast was typical continental with full choices of everything and regularly refreshed, can be eaten inside or on the courtyard (typically French). Room was spotless clean, firm and very comfortable beds, black out curtains, AC, large bathroom and walk in shower. Wish we stayed longer, felt like home from home and very relaxing, we will be back as my friend works in Airbus and we will visit again. Staff are exceptionally helpful, special thanks to Mamadou.

Great position in the centre of Toulouse, lovely breakfast, good shower, nice and clean, slept well! Nice little courtyard that was so good to chill in after running around Toulouse - would definitely recommend. Reception staff nice and friendly.

Had 2 rooms next to each other in the hotel- one made up as a twin which we had requested. It’s a great location right in the main square. Reception staff were friendly and helpful. Good value rooms for the location. Clean and comfortable. Good shower.