Отель Galata Стамбул - MGallery 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 1 152

Гарантия
лучшей цены
Отель Galata Стамбул - MGallery - Image 1
Отель Galata Стамбул - MGallery - Image 2
Отель Galata Стамбул - MGallery - Image 3
Отель Galata Стамбул - MGallery - Image 4
Bankalar Caddesi No 27, Beyoglu, Beyoglu, 34421 СТАМБУЛ, Турция

Описание

Особенности отеля

  • Бесплатное посещение 300-летней Исторической турецкой бани

  • Ресторан с видом на Золотой Рог для проведения запоминающихся мероприятий

  • В пешей доступности от Старого города.

  • Отель находится в центре города, в пешей доступности от Перы, Каракёя, Бейоглу и Галаты

  • Люксы с видом на башню Галата и Золотым Рогом

Наши номера

Расположение отеля

Отель Galata Стамбул - MGallery

Bankalar Caddesi No 27, Beyoglu, Beyoglu
34421 СТАМБУЛ
Турция

GPS:41.024193, 28.972571

Телефон
Факс +90 212 417 34 34

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Abdibey Restaurant

Уникальный ресторан традиционной турецкой и современной кухни в центральном районе Стамбула Каракёй. Место для приятных бесед с восхитительными закусками и уникальным видом на Стамбул.

Бронировать

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.6/5  Отзывов: 1 152

Рейтинг TripAdvisor  4.5/5  Отзывов: 906

Сертификат качества 2024

Awful and dirty, 2 star level & falling apart, expensive and a rip off!

Примечание: Tripadvisor 1.0/5

Zaffar A Реальные отзывы TripAdvisor

AWFUL! AVOID! dirty and not kept up to date, the cleanliness of the hotel rooms was not at 2 star level never mind 4 or 5 as they claim, the air conditioning not working in room, esp when the sun hits the windows. The room preference booked with options was not available and different facing a brick wall, breakfast - well we forgot to make the selection at booking but the cost were triple what was advertised when you take the option at hotel. $25 for a breakfast per person!!! Sink in room like was blocked, needed unblocking, alao the housekeeping always forgot to leave towels or replenish toilet roll, sometime not cleaning and had to request a clean. Worst of all when it rained the rainwater flooded into the room, and there was no option to change again

The worst experience ever of this named 5-Star Hotel

Примечание: Tripadvisor 1.0/5

86farrah Реальные отзывы TripAdvisor

My recent 8-night stay at The Elysium was a profound disappointment, too far from the 5-star experience one would expect. Noting that for the first time in my life in Istanbul i decide to choose a 5-star Hotel, since i invited my parents and sister and her daughter who came from Lebanon to Istanbul while my husband ,my son and i came from France(more than 20 times i always used to be in a 3-star hotel).The service was very bad; I frequently had to request basic amenities like towels and water and even cleaning the room, etc, often having to call multiple times at every time they say ok then am obliged to visit the reception in person since i dont get any of the service i asked for. Imagine as a family with babies we get out all day in Istanbul and we come around 11 pm every day for 8 nights with issues like these and my baby crying to get shower and sleep sadly this happens and it takes around an hour to be solved. Even then, the response time was excessively slow. Noting also that the night we arrived we demanded for a baby crib after my baby slept i wanted to put him in the crib we noticed that it is broken sure my baby woke up crying and sure we waited quite an hour for this issue to be solved.The room cleanliness was subpar, with consistently dirty floors. Several times we get back to the room we found it cleaned and arranged but the floor is dirty. As the 7th night we got back home all dirty towels on the floor biscuits on the floor means room os not cleaned and just the cups in the kitchinette were changed. Noting also that our first night was a hell i paid for a duplex best room in a 5-star hotel the room with the lighting in it as if we are in a disco or night club, no towels, baby crib broken, water dropping from the sink which made my son slip,etc.. we asked to refund after the bad way receptionists were dealing with us i preferred changing hotel but the hotel did not accept to refund the changed our room and promissed to provide us with better service. But what!!?? 8 nights same issues same things facing with the bad equipe who need  training and teaching a lot what customer service means and to be teached how client is important especially tourists who is spending his money in their country. My sister and parents who were sharing same room encountered unacceptably dirty towels that were improperly deemed clean. The baby crib provided was broken ordered more than twice pillow and blabket for the babies but took an unreasonably long time to replace. When I asked compensation or even a small gesture like a spa day or tour, the hotel refused to accommodate my request after 5 nights with every day stress and problems that were not be solved, imagine i will say just one issue 8 nights every day no towels at room and call several times and then go down to ask by myself for towels. So i insisted for gesture  after all problems sure they refused but they have put a plate of fruits and biscuits thinking that i will shut up and say i forgive, noticing that fruits were put but room was cleaned badly, floor dirty and sure with no towels. I insisted that i will make a problem if they dont offer me at least something covering what theh did in this 5-star hotel they offered a taxi two way for one day for me and husband and baby. Additionally, the hotel's location is inconvenient, requiring a strenuous climb with mike stones in the way to hotel with stroller and baby u can imagine to reach Taksim Square.. We paid a lot for taxis knowing that maxx 10 minutes walking from hotel to taksim square but obliged for our two babies's comfort(who are 1 year and 6 Months old). The only positive note concerning the breakfast staff, particularly Agus , Ali and Chefe Suzane, who were friendly , always smiling and accommodating. Also one in house keeping staff of the night shift an Asian guy with curly hair i forgot his name, Rameesh maybe, he was really friendly. However, their excellent service could not compensate for the numerous issues we faced.Overall, The Elysium failed to deliver on its promised 5-star standards. This hotel did not provide the relaxing vacation we hoped for and demonstrated a troubling lack of customer care. Very very bad receptionists with lack of experience they put for dealing with tourists who are coming from everywhere in the world to spend their vacation in a touristic country as Istanbul. Sure will not be returning and cannot recommend it to others. I can give a 1-star rate for the hotel if i want to mentioned the rating for the four staff that i mentioned above. Who i will give thede four staff a 5-Star + plus. But if i want to rate this hotel and all other staff especially their receptionist i will say its a 0-STAR HOTEL. I will share with u few pics for this 5-Star to see the changed room how was it noting that we have a baby toddler sharing the room with us.

AMAZING!!!!

Примечание: Tripadvisor 5.0/5

Asim K Реальные отзывы TripAdvisor

Yagmur and Selma were amazing at the hotel! They catered to our needs and made sure that we were taken care of and welcomed with warming smiles! I will definitely be booking at this hotel again! Thank you so much Elysium Taksim!!! If you’re thinking about booking here, DO IT!! You will not regret your experience!

Amazing experience, 5* hotel. Safe and in good location.

Примечание: Tripadvisor 5.0/5

Dan S Реальные отзывы TripAdvisor

What can I say, I was blown away by this hotel. From the moment we entered to the moment we left, staff were always available to answer questions, and were super friendly. We had a few good laughs too! Room was clean, room service was amazing, and the restaurant was absolutely delightful. The breakfast spread in the mornings has more food than you could ever need, tea, coffee, orange juice etc. The food was lovely, and again, staff were 10/10. This hotel is just a short walk from taksim square, the only downside being the hotel is on a pretty steep hill. Though the rest of Istanbul is also super hilly so I can't fault the hotel for that! Thank you to all the staff for giving us a wonderful time :)

Thank you for the kind staff

Примечание: Tripadvisor 5.0/5

hamed m Реальные отзывы TripAdvisor

I am still in the hotel, the behavior of the staff was excellent, especially today when we met Suzan, Tuana and Zeynep at breakfast time, they had very kind smiles, they brought us a new bread which tasted very good! Overall, it is a good hotel and everything was great, thank you Elysium Taksim

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 515 Отзывов 9.6/10 Расположение
  • 603 Отзывов 8.2/10 Номер
  • 765 Отзывов 8.6/10 Сервис
  • 256 Отзывов 6.5/10 Комфорт
  • 250 Отзывов 8/10 Завтрак
  • 196 Отзывов 9/10 Атмосфера
  • 179 Отзывов 8.3/10 Чистота
  • 154 Отзывов 7.6/10 Удобства

В сотрудничестве с Trustyou

Другие отели поблизости

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (НДС и туристический налог) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.