Mercure Стамбул Бомонти 5 звезды

It,s located in very good place and reception and guest relation were so nice.the rooms were so clean and they intertain very well and iwas really happy to go to this hotel and certsinly i will go again.

I give a 5 stars .Staff very friendly and polite , so easy to communicate with them anytime , room looks very nice and modern , comfortable bed , good location, so many shops and cafes around ,I like to stay here and will back for sure again . Wish luck and welfare for Mercure Istanbul Bomonti

I stayed in Mercure Bomanti for 17 nights and I had a wonderful stay.The property is gorgeous, the service is top notch and the facilities are excellent. I loved my spacious deluxe room and the location of the hotel is stunning. Breakfast was variable and spectacular and the guest relation manager, Ms.Pantea is really very professional, helpful and charming person. Pantea is a great representative of the hotel and she is doing great efforts to make each customer satisfied. I highly recommend this hotel because of its location, service and the high level of customer service under the supervision of Pantea.

The room was big and great , but the window doesn’t closed in a proper way , the toilet was smelly , and the door get stuck you need to pull harder to open it , the restaurant was empty no one to serve us , i had to go out to call for someone and the food took 45 minutes to one hour to prepare but we we asked they said 15 minutes .

From the moment I arrived I was surrounded by attention and care. I love Accor hotels for their high level. Mercure Ist Bomonti provides a good level of service for a fire price. I would not have felt such a pleasantly if a hotel guest relation assistant Pantea had not been helped me. She did her best to provide me all I needed, I really felt a great care. I think that even taking into account that a few things must be a bit improved this hotel is definitely good for this price. It's also thanks to the hard work of the staff.