Отель MGallery Артизан Стамбул

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 415

Гарантия
лучшей цены
Отель MGallery Артизан Стамбул - Image 1
Отель MGallery Артизан Стамбул - Image 2
Отель MGallery Артизан Стамбул - Image 3
Отель MGallery Артизан Стамбул - Image 4
Omer Avni Mah Inonu Caddesi, No 42 Gumussuyu Beyoglu, 34437 СТАМБУЛ, Турция

Описание

Особенности отеля

  • Бесплатный WiFi

  • Отель в центре города с удобным доступом к достопримечательностям и общественному транспорту

  • 136 современных номеров и люксов с террасой

  • Доступные смежные номера

  • Бесплатный фитнес-центр

Наши номера

Расположение отеля

Отель MGallery Артизан Стамбул

Omer Avni Mah Inonu Caddesi, No 42 Gumussuyu Beyoglu
34437 СТАМБУЛ
Турция

GPS:41.037109, 28.991705

Телефон
Факс +90 212 924 27 00

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Madam Niça

Dining above the famous Bosphorus, Madam Niça is on the rooftop of The Artisan Istanbul MGallery featuring sweeping views of Istanbul city. The restaurant menu represents Bozcaada Island heritage blended with the traditional cuisine.

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Рейтинг ALL  4.5/5  Отзывов: 415

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 514

Сертификат качества 2024

Очень шумно

Примечание: отзывы клиентов 2.0/5

Т. Семьи - Проверенные отзывы - ALL

Хорошое расположение и персонал. Это единственное что заслуживает внимание. Номера с плохой шумо изоляцией. Нету парковок, завтраки не вкусные. Цены в отеле завышены.

Уважаемый Т., благодарим вас за обратную связь. Мы рады, что вам понравилось расположение отеля и обслуживание нашего персонала. Приносим извинения за любые неудобства, вызванные шумоизоляцией в номерах, отсутствием парковок, неудовлетворительным завтраком и ценами. Ваш отзыв поможет нам улучшить качество предоставляемых услуг. С уважением, The Artisan Istanbul MGallery

Hotel good, room very poor.

Примечание: Tripadvisor 3.0/5

Zack Y Реальные отзывы TripAdvisor

The hotel is comfortable, with 4* service and a great breakfast. Unfortunately in my case, the junior Suite 701 is not private but an accompanying room. This really spoilt the trip for me, and the benefits the suite offers (a deck)… as you cannot use the outdoor space with privacy, I would not tan or relax there without people drinking or partying. 701 is also next to an automatic door, which slams against the room all day and night making me jump sometimes in deep sleep. I mentioned this to the reception, as they asked how my stay was - but they did not offer any compassion or try to resolve the issue, which shows me how much they care. I have diamond status with Accor, and this was the worst property so far at this level to try to make my stay more comfortable.

Dear Zack Y, We appreciate you taking the time to share your feedback with us regarding your recent stay at The Artisan Istanbul MGallery. We are delighted to hear that you found our hotel comfortable and enjoyed the 4-star service and great breakfast that we offer. However, we are truly sorry to learn that the experience in Junior Suite 701 did not meet your expectations. Your comfort and satisfaction are of the utmost importance to us, and we regret any inconvenience caused by the lack of privacy and noise disturbances you encountered during your stay. Please accept our sincere apologies for any lapses in service you may have experienced when addressing these issues with our reception team. Rest assured that your comments will be shared with the relevant departments for further review and improvement. We strive to provide a peaceful and relaxing environment for all our guests, and we regret that we fell short in delivering this to you. As a valued guest with diamond status at Accor, your feedback is especially important to us, and we will take your comments into serious consideration to enhance the quality of our services and accommodations. We hope that you will give us another opportunity to restore your faith in our hotel and provide you with a more enjoyable stay in the future. Thank you once again for sharing your concerns with us. We look forward to the possibility of welcoming you back to The Artisan Istanbul MGallery for a superior experience that reflects the high standards we are known for. Warm regards, The Artisan Istanbul MGallery

Отличное расположение

Примечание: отзывы клиентов 5.0/5

Д. Пары - Проверенные отзывы - ALL

Все очень понравилось! Завтрак с видом на Босфор просто великолепен.

Dear Ilnur F., We very much appreciate your comments regarding your stay at the The Artisan Istanbul MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations

Fine hotel except for two things

Примечание: Tripadvisor 4.0/5

Christopher W Реальные отзывы TripAdvisor

I had a pleasant stay at the Artisan Istanbul MGallery. My room was basically fine; everything worked. Staff were friendly. Breakfasts (which came with quite a view) were excellent. The location was convenient. I do have two complaints. [1] When I was first in the room (405), there was a faint smell of stale tobacco smoke, something that makes me very uncomfortable. I don’t know whether the problem dated from the days before the hotel become all no-smoking, or from a recent guest. I was able to mitigate the problem by keeping the window open, but I really shouldn’t have had to do this. [2] I had chosen the hotel in part because of its accessibility by rail public transit. But I arrived on May 1 (Labor Day in Turkey), and the government had closed public transit (and blocked street entrances) to central Istanbul to forestall demonstrations. I had had no idea that this would happen. The train from the Airport only went as far as Kağıthane, and I managed—with the help of a Metro staff member who knew a few words of English—to make it (circuitously) by rail to Eminönü, but then had to walk to the hotel, around 4 km away including a steep uphill detour to the blocked southern end of İstiklal Caddesi. I didn’t mind the walk, even with baggage, except for the uncertainty of it all (I couldn’t call for help since my phone had no connectivity in Turkey). I’ve since learned that closures like that of May 1 are common and predictable, and I would have appreciated an e-mail from the hotel with advice on access.

Greetings from The Artisan Istanbul MGallery. It was amazing to host you and we are sorry to hear that we could not manage to exceed your expectations. Please kindly be informed that your review has been shared with the hotel management. We believe these reviews will encourage our staff and services positively. For your next visit please contact with us and we will do our best to make your stay memorable with us. Hope to host you in the future and show you the real Artisan comfort to you. Thank you for your understanding and patience with us. Kindest Regards,

Красивый дизайн, но не выполняют обещания

Примечание: отзывы клиентов 1.0/5

Evgeny Пары - Проверенные отзывы - ALL

1. Пришлось ждать заселения, хотя заранее согласовали время приезда и подтвердили все. 2. Я платил за номер с видом на Босфор, а дали номер с видом в окна другого здания. 3. До полуночи невозможно было уснуть, тк была громкая музыка и шум, который не могли устранить. 4. В лобби-баре забыли про мой заказ кофе. Ждал 30 минут. Впервые сталкиваюсь с таким уровнем обслуживания.

Dear Evgeny M., Thank you for taking the time to tell us about your experience at the The Artisan Istanbul MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Also kindly be informed that we have uploaded 1500 points to you account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relations

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Другие интернет-пользователи оценили наш отель

  • 540 Отзывов 9.3/10 Расположение
  • 745 Отзывов 8.8/10 Номер
  • 1 076 Отзывов 9/10 Сервис
  • 16 Отзывов 6.5/10 Интернет
  • 354 Отзывов 8.7/10 Чистота
  • 323 Отзывов 7.8/10 Завтрак
  • 311 Отзывов 7.8/10 Комфорт
  • 188 Отзывов 9/10 Атмосфера

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Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (НДС и туристический налог) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.