Dear Luiz C. S. V. D., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Amsterdam Sloterdijk Station. We appreciate your comments about our convenient location and the comfort of our beds, and we are glad to hear that you experienced excellent service from our staff, particularly with the assistance of a receptionist who spoke your language. We sincerely apologize for any inconvenience you encountered due to the construction work in the surrounding area. While we strive to provide a peaceful environment for our guests, external factors can sometimes impact accessibility. We appreciate your understanding in this matter. Regarding the design of the bed and the shower box, we value your observations. Your comfort is important to us, and we will take your comments into consideration as we continually assess our facilities. We acknowledge that different cultures have varying designs in bathroom layouts, and we aim to provide a practical and pleasant experience for all of our guests. We are pleased that, overall, your stay was enjoyable and that you found our hotel to be a wonderful place to stay. Your feedback is invaluable as it helps us enhance our service and facilities. We hope to welcome you back in the future for an even better experience. Kind regards, Reservations Team Mercure Amsterdam Sloterdijk

Dear Guest, Thank you very much for your wonderful feedback and for sharing your experience with us. We are delighted to hear that you enjoyed our convenient location, modern design, comfortable accommodation, and the facilities provided. It is especially pleasing to know that you found our team great and that you had a fruitful and enjoyable stay. We also appreciate your feedback regarding the bathroom and the water after showering. We understand how important it is for the bathroom to remain comfortable and practical, and we will share your comments with our relevant team for consideration. Thank you again for your kind review and recommendation. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you sincerely for your exceptional 10/10 rating and for your wonderful words about our team. It is especially rewarding to hear that Frank and Ligia made you feel so warmly welcomed at reception, and that Silvie and Iwona contributed to such an enjoyable breakfast experience. We will be delighted to share your personal recognition with each of them. Knowing that their kindness, care, and helpfulness made a difference to your stay is truly appreciated. We are also very pleased that you found our housekeeping impeccable and were fully satisfied with your room, breakfast, WiFi, and the overall experience at the hotel. Thank you once again for your generous recommendation. We hope to have the pleasure of welcoming you back to Mercure Amsterdam Sloterdijk Station in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for your wonderful 10/10 rating and for sharing your positive experience with us. We are delighted to hear that you enjoyed our convenient location, with easy train connections to Amsterdam city centre, and that our attentive team contributed to making your stay so enjoyable. It is also wonderful to know that you were satisfied with your accommodation, cleanliness, and the other aspects of your stay. Your kind recommendation means a great deal to us and is a wonderful encouragement to our entire team. We look forward to welcoming you back to Mercure Amsterdam Sloterdijk Station on your next visit to Amsterdam! Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Mr. C., Thank you for taking the time to complete our guest satisfaction survey and for sharing your wonderful feedback. We are delighted to know that you enjoyed our location, breakfast, and the service provided by our team. It is especially rewarding to hear that Maria and Ligia were able to make your stay even more comfortable by assisting you in Portuguese. We will gladly share your kind compliments with both of them, and we are certain they will be delighted to know that their hospitality made such a positive difference. We also appreciate your loyalty as an ALL Classic member and your recommendation of both our hotel and the ALL loyalty programme. Thank you once again for choosing Mercure Hotel Amsterdam Sloterdijk Station. We look forward to welcoming you and your family back on your next visit to Amsterdam. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Guest, Thank you very much for your excellent feedback and for sharing your experience with us. We are delighted to hear that you had a super satisfying stay and that you enjoyed our location, service, and accommodations. Your kind words about our team are truly appreciated, and we are especially happy to know that their dedication contributed to making your visit memorable. Thank you for your recommendation. It was a pleasure to welcome you to Mercure Amsterdam Sloterdijk Station, and we hope to have the opportunity to welcome you back again for another fantastic stay in the future. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk

Dear Guest, Thank you very much for taking the time to share your feedback and for your positive rating. We are pleased to hear that you enjoyed your stay with us, even though your visit was a short one. We are glad that you appreciated our convenient location and that your overall experience was a pleasant one. Thank you as well for your feedback regarding the Wi-Fi connection speed. We understand how important a reliable and fast connection is, especially when travelling, and we will share your comments with the relevant team for review and improvement. We truly appreciate your loyalty as an ALL Accor Classic member and thank you for choosing Mercure Amsterdam Sloterdijk Station. We hope to have the pleasure of welcoming you and your family back for a longer and even more enjoyable stay in the future. Kind regards, Elisa Canto Reservations Team Mercure Amsterdam Sloterdijk

Dear Guest, Thank you very much for taking the time to share your detailed feedback regarding your recent stay at Mercure Amsterdam Sloterdijk Station. We are truly pleased to hear that you enjoyed our excellent location, found your accommodation very good, and had an overall positive experience with us. We are especially delighted to read your kind comments about our team. It is wonderful to know that you received excellent service at reception and that our colleague Vicky contributed so positively to your stay with her friendliness and availability. We will gladly share your recognition with her, as we are certain it will be very encouraging. At the same time, we sincerely apologize for the inconvenience regarding the instant coffee replenishment during your stay. We are sorry that you were not properly informed during check-in about the coffee amenities and their daily replenishment process. We truly appreciate your constructive comments, as they help us continuously improve our service. Despite this point, we are very pleased that you still rated your overall experience highly and would recommend our hotel. Thank you once again for your review and for choosing to stay with us. We look forward to welcoming you back in the future for an even smoother and more enjoyable experience. Kind regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Luis S. S., Thank you for your positive feedback regarding your recent stay at Mercure Hotel Amsterdam Sloterdijk Station. We are delighted to hear that Maria provided you with exceptional service and valuable recommendations during your visit. Our team takes pride in offering assistance in multiple languages, ensuring that all guests feel welcome and comfortable. We look forward to welcoming you back in the future. Kind regards, Reservations Team Mercure Amsterdam Sloterdijk

Dear Guest, Thank you very much for your kind review and great rating following your stay at Mercure Hotel Amsterdam Sloterdijk Station. We are delighted to hear that you enjoyed our quiet atmosphere and convenient location next to the train station. It is also wonderful to know that you found our team attentive and welcoming throughout your stay. Your positive feedback is truly appreciated and encourages us to continue delivering excellent service. We hope to have the pleasure of welcoming you back again in the near future! Warm regards, Elisa Canto Reservations Department Mercure Amsterdam Sloterdijk Station

Dear Constantino O., Thank you for your positive feedback regarding your stay. We are pleased to hear that you appreciated our excellent location and the comfort of your room. Your satisfaction is important to us, and we hope to welcome you back in the future. Kind regards, Reservations Team Mercure Amsterdam Sloterdijk

Dear Daniela R. S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the attentive service from our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards, Reservations Team Mercure Amsterdam Sloterdijk

Dear Fernando H. D. S. l., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel to be perfect in terms of food, service, and comfort. It is always rewarding to receive such positive feedback, and I will certainly share your compliments with Maria and the entire team. We appreciate your recognition of our commitment to quality. Kind regards, Diego Bernal Reservations Department

Dear Tiago S., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed the comfort and cleanliness of your room. Your feedback is greatly appreciated. Kind regards, Diego Bernal Reservations Department Mercure Hotel Amsterdam Sloterdijk Station

Dear Gláucia I. D. S., Thank you for sharing your positive experience at Mercure Hotel Amsterdam Sloterdijk Station. We are pleased to know that you appreciated our convenient location and the amenities provided in your room. It is rewarding to hear that you enjoyed your stay, particularly the shower facilities. Your feedback is invaluable to us, and we hope to welcome you back in the future. Kind regards, Diego Bernal Reservations Department

Dear Leandro M. D. S., Thank you for your positive feedback regarding your recent stay at Mercure Hotel Amsterdam Sloterdijk Station. We are delighted to hear that our reception staff, particularly Maria, contributed to making your experience enjoyable by providing assistance in your native language. Our team strives to create a welcoming environment for all guests, and it is gratifying to know that we succeeded during your visit. Kind regards, Frank Duran Front Office Team

Dear Adnen N., Thank you for your feedback. We appreciate your continued patronage and are pleased you found our location convenient. However, we regret that your recent experience did not meet your expectations. Your comments will be taken into consideration as we aim to enhance our services. Best Regards, Diego Bernal Reservations Department Mercure Hotel Amsterdam Sloterdijk Station

Dear Sebastião Feijão, We sincerely thank you for sharing your positive experiences during your stay. It is gratifying to know that the location of the hotel and the service of our team, especially that of Alejandro, contributed to a pleasant visit. We greatly value the compliments, as they motivate us to continue providing excellent service. We look forward to welcoming you again on your next visit to Amsterdam. Sincerely, Dayenne van der Vegt Reception and Reservations Supervisor

Dear Jacques M. M., Thank you for your wonderful feedback regarding your recent stay at our hotel. We are delighted to hear that our reception team made a positive impression with their friendliness and professionalism. Your kind words will certainly motivate them to continue providing excellent service to all our guests. Kind regards, Dayenne van der Vegt Front Office & Reservations Supervisor