香港柏宁铂尔曼酒店

The service at The Park Lane Hong Kong is generally good, with every staff member striving to make their guests feel welcome. Some left a deep impression with their hospitable personality. Kitty was our first point of contact with the hotel. I emailed the hotel in advance to arrange a birthday cake for my friend, whose birthday fell during our stay at the hotel. Kitty responded promptly to my email and helped me arrange a birthday surprise. My friend was pleasantly surprised with the birthday amenities and the hotel's decor in the suite. We met June at the Executive Lounge, which left us with the deepest impression. She would always welcome us with the warmest greeting every time we saw her in the lounge. She would ask how our day was and was generous in recommending places or restaurants where we could visit. June's excellent local knowledge allowed her to immediately recommend where we could get the food we sought and how to maximise our time in Hong Kong. Jonathan warmly welcomed us to the hotel during check-in. He was expeditious in processing our check-in and was very detailed in briefing us where to get breakfast, the timing for breakfast, and the Executive Lounge's operating hours. Even the housekeeping staff made us feel welcome. We made small talk with one of the staff members as we checked into our rooms. Despite being busy and having a tight schedule, the cheerful housekeeping staff welcomed us to the hotel. These unsung heroes will always warmly greet us whenever we bump into them along the corridor. The Park Lane Hong Kong offers several room types. However, the Park Lane Suite is the hotel's only suite room. The spacious 66m2 Park Lane Suite offered us tons of space. The suite comes fitted with a powder room in the entryway area next to the entrance to the Park Lane Suite. The powder room is spacious and has one toilet and a sink. The living room occupies much space in the Park Lane Suite. The contemporary living room is spacious, with the right amount of furniture. A brown leather three-seater couch sits by another feature wall in the living room, identical to that in the entryway. On both sides of the couch are two stone-top tables, which are placed in a spot that does not obstruct the usable space in the living room. Another single-seat 360° swivel beige colour armchair rests at the side of the couch near the entryway of the suite. Sitting in the centre of the couch and the armchair is a two-tiered glass-top coffee table thoughtfully stocked with snacks and welcome amenities. A 40″ flat-screen TV is mounted onto another wooden feature wall, providing numerous entertainment options. Despite various local and international channels on TV, I find more local channels than international ones. The Park Lane Hong Kong furnished a large TV console underneath the TV. A two-tiered glass-top work desk is next to the entryway, right by the window. The Park Lane Hong Kong furnished a very comfortable work chair, with its body wrapping design giving guests excellent back support. The mini bar is found in a standalone cabinet by the wall of the powder room. A Nespresso Machine and a filtered water machine, alongside some cups and glasses, occupy the top shelf of the mini bar cabinet. I was not too fond of the filtered water machine as we often had to top up the small-capacity water tank. A sizeable drawer-styled in-room safe is fitted at the centre level of the cabinet, and the mini fridge was found on the lowest level of the mini bar cabinet. Right next to the mini bar cabinet is another wardrobe I thought had a tad weird placement. Placing a wardrobe in the suite's living room was inconvenient for guests to access their clothing. A solid wooden sliding door separates the bedroom from the living room. The bedroom's centrepiece is the king bed resting flush to the bedroom wall. The king bed is a great size, and the firm mattress gave us great sleep quality. However, I find the pillows a tad too soft for my liking. The hotel has a limited pillow menu, but the options did not include any pillows firm enough to my liking. The two sizeable bedside tables on either side of the king bed, with their large drawers, afforded us lots of space to place and charge our lifestyle devices with the power outlets strategically fitted at these tables. There was another single-seater armchair that came with an ottoman placed between the bed and the window. The bedroom in the Park Lane Suite also has a 40″ flat-screen TV mounted to a feature wall. The oversized light brown TV console placed below the TV gave us additional options to stow our items. I thought the wardrobe in the Park Lane Suite, accessed from the bedroom and the bathroom, was a tad small. It only gave sufficient space for one of us to hang our four days' worth of clothing. We found a two-tiered drawer in the wardrobe, giving us space to put away smaller clothing items. The bathroom is functional and aesthetically pleasing, with a distinct wet and dry area. The dry area is fitted with dual sinks on a long countertop that spreads across the entire bathroom depth, giving us tons of space to place our facial products. The bathroom lacks hooks for us to hang our clothes. Glass panels separate the wet area with a sliding glass door to increase the spaciousness in the bathroom. The wet area houses both the walk-in shower and a large bathtub, which I thought was a very good design. The bathtub in the suite was of a great size, with running LED lighting. The hotel fitted the wet area with a rain shower and a regular shower head with excellent water pressure. The toilet cubicle is tucked in the corner furthest away from the entrance to the bathroom, next to the wet area of the bathroom.

My family of 3 and I stayed at the hotel last week and were glad we'd chosen the Park Lane: 1) They managed to accomodate all 4 of us in one room, and while the room size was by no means huge, it was more than adequate. We were also glad we chose the room facing Victoria Park (at a premium price) as the views of the greenery were refreshing especially in the mornings. 2) The location couldn't be better - right smack in Causeway Bay with the train station a stone's throw away. Other amenities include a 24-hr supermarket (Wellcome), 24 hour Don Don Donki, eateries across the street at Windsor shopping centre amongst others. 3) All the staff at the hotel we encountered were couteous and most helpful. Special callout to Alfred who assisted us on several occasions with planning for our sightseeing trips, as well as Maven who helped us with our check-out. I'll most certainly be back here the next time I'm in HK.

Nice place & people❤️. Great breakfast at Playt , the selection is good and the food is nice and fresh. Dessert was awesome.. My special thanks Kennix for the warm welcome. I will comback there absolutely.

The hotel’s location is very ideal. It is just across Victoria Park, Windsor Mall and a 3 minute walk to Causeway Bay MTR station. The room I got is very modern with a stunning view of the park. It is very chic and clean! I enjoyed the daily breakfast buffet at Playt. The continental and Asian dishes are truly a gastronomic delight. I also tried Ebb & Flow for some afternoon snacks. The vibe is very cozy and chic as well. Both restaurants are Instagram worthy! This is one of my best stays in Hong Kong because of the experience I had in The Park Lane. My special thanks to Ursa, Kitty, Florance and Kennix for the warm welcome. They played a big role in making my 24th wedding anniversary extra memorable. You have my heart, The Park Lane Hong Kong!

Our time at Park Lane Hotel was fantastic We were greeted by reception staff who looked after our every needs and allowed us an early check in. The staff jn the Executive Lounge were friendly and couldn’t do enough making sure that our experience was world class A special thank you to Sandy for her wonderful service. The porters were also very helpful. The rooms were cleaned each day and spacious. Great location for shopping and transport.