โนโวเทลมารีน่าศรีราชา 4 ดาว

Dear Nartrudee A., Thank you very much for sharing your kind feedback following your recent stay at Novotel Marina Sriracha. We are truly delighted to hear that you enjoyed the beautiful sea view, convenient location, and peaceful atmosphere of the hotel. It is especially rewarding to know that you were able to relax and make full use of our facilities for your well-deserved getaway. Your wonderful comments and high rating of 90 mean a great deal to our team, and we will be sure to share your feedback with everyone. We look forward to welcoming you back again soon for another relaxing stay by the sea. Warm regards, Sirinthip “Pooh” Inpakdee Assistant Front Office Manager

Dear Khun Siriluck, Thank you very much for taking the time to share such a thoughtful and detailed review of your recent stay at Novotel Marina Sriracha. We are delighted to know that you enjoyed our comfortable room, beautiful views, convenient location, and especially the stunning sunset from our rooftop. We are also pleased that our team members made your stay enjoyable with their warm hospitality and attentive service. Your kind words will certainly be shared with the team. We sincerely appreciate your constructive feedback regarding our breakfast selection and the taste of several dishes. Your comments about the breakfast variety on weekdays, the seasoning of the sour curry, bitter melon soup, and Yentafo, as well as your suggestions on the quality of the fish balls, Hue Guay, and the preparation of the braised pork leg, have been shared with our Executive Chef for careful review. Feedback such as yours is invaluable in helping us continuously improve our culinary offerings. We are also delighted to hear that you enjoyed the Bon Bon Chicken at Blue Marble Restaurant, as recommended by our team member, and that you appreciated our signature cocktail. At the same time, we regret that the calamari at the rooftop restaurant did not meet your expectations. We will review both the recipe and presentation with our culinary team to ensure a better dining experience in the future. Thank you once again for your valuable comments and recommendations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another memorable stay at Novotel Marina Sriracha. Warm regards, Sirinthip “Pooh” Inpakdee Assistant Front Office Manager

Dear Khun Kunthit A., Thank you very much for your wonderful feedback and for giving us a perfect score following your stay at Novotel Marina Sriracha. We are delighted to hear that you enjoyed our convenient location and beautiful views. It is especially rewarding to know that our team members made such a positive impression on your stay. Your kind words are a great source of motivation for all of us. We truly appreciate your support and look forward to welcoming you back for another memorable stay in the near future. Warm regards, Sirinthip “Pooh” Inpakdee Assistant Front Office Manager

Dear Khun Tikumporn S., Thank you for taking the time to share your detailed feedback following your recent stay at Novotel Marina Sriracha. We are delighted to learn that you were impressed from the moment you arrived and that our security team, Front Office staff, and the cleanliness and comfort of your room contributed positively to your experience. Your kind words regarding our team's hospitality are truly appreciated and will be shared with them as encouragement. At the same time, we sincerely apologize for the inconvenience caused by the limited parking space, the low water pressure, and the noise from the air-conditioning unit that affected your rest. Please be assured that your comments have been shared with our Engineering team for further inspection and improvement. We also appreciate your feedback regarding the breakfast variety, as it helps us identify opportunities to enhance our offerings. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back in the near future and providing an even more enjoyable stay. Warm regards, Sirinthip “Pooh” Inpakdee Assistant Front Office Manager

Dear Mr. Vissanurak L., Thank you very much for choosing to stay at Novotel Marina Sriracha and for taking the time to share your valuable feedback. We are delighted to know that you enjoyed our beautiful sea view, convenient location, and the variety of dining options available near the hotel. It is also encouraging to hear that you found our team attentive and that your overall stay experience was positive. At the same time, we are sorry to learn about your concern regarding the ALL – Accor Live Limitless reward points and nights credited for your stay. We understand how disappointing this can be, especially when you stayed for three nights at a fully eligible rate. Please be assured that, according to our hotel records, the points and eligible nights for your stay were submitted correctly to the ALL loyalty system. Nevertheless, we will gladly follow up with the Accor Loyalty Support team to verify whether there may have been any issue during the processing of your stay in the system. Should any discrepancy be identified, we will do our best to assist in having it corrected accordingly. Thank you once again for your kind comments and constructive feedback. We truly appreciate your loyalty and look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Sirinthip “Pooh” Inpakdee Assistant Front Office Manager