Mercure Hotel Wiesbaden City 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 1,608 أراء

نضمن لكأفضل سعر
Mercure Hotel Wiesbaden City - Image 1
Mercure Hotel Wiesbaden City - Image 2
Mercure Hotel Wiesbaden City - Image 3
Mercure Hotel Wiesbaden City - Image 4
Bahnhofstrasse 10 bis 12, 65185 WIESBADEN, Germany

الوصف

خدمات الفندق الإضافية

  • Wellness area with pool, sauna and fitness equipment (free of charge)

  • The hotel is in the center. Mall & points of interest are nearby.

  • Two 4.6 ft. (1.4 m) wide single beds in twin rooms

  • Rooms with connecting doors are available on request

  • Parking garage with two charging stations below the hotel

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Hotel Wiesbaden City

Bahnhofstrasse 10 bis 12
65185 WIESBADEN
Germany

نظام تحديد المواقع العالمي (GPS):50.078563, 8.242863

الهاتف
فاكس +49 611 304599

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

LILI RESTAURANT & LOUNGE

الصورة غير التعاقدية

Bring along a good appetite and good friends. Our bistro serves hot and cold snacks and delicious light meals from midday to 10PM. You will also find a selection of Rheingau wines on our wine list.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  1,608 أراء

تقييم TripAdvisor  4.0/5  755 أراء

Average

ملاحظة Tripadvisor 3.0/5

bunnybabePisa تقييم TripAdvisor المعتمد

For a four star hotel the rooms are in dire need of a refurbishment, very dated and dark, bathrooms are very small. Housekeeping comes in to clean every other day which to be honest is unacceptable. The main lobby and bar area are nice . Breakfast is good, quite a lot of variety to choose from. Location is good.

Dear Guest, Thank you for taking the time to share your feedback with us. We regret to hear that you were not satisfied with the condition of the rooms. We are aware that some rooms are in need of renovation, and we had planned to carry out these renovations in 2020 due to the pandemic. Our cleaning service is carried out every two days for environmental reasons. Of course, additional cleanings are available upon request. We are pleased to hear that you appreciated the rich breakfast and our central location. We would be delighted to welcome you back as a guest at Mercure Hotel Wiesbaden City in the future, so you can experience our usual service. Best regards, Saskia, Guest Service Team

Can’t accept behaving like this…

ملاحظة Tripadvisor 1.0/5

Quest59231948277 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Nothing to complain about the room but I’m really disappointed with the staff. I arrived late for breakfast because I awoke late, I asked if I could have some coffee, a lady said I could have it. Then I took a coffee and a pastry and the staff interrupted me repeating that breakfast time was over… they could me let me finish in few minutes but they were unreasonable ant totally unfair to me. In my opinion unacceptable behaving and enough to don’t recommend this place.

Dear Paride, Thank you for taking the time to share your experiences. We are sincerely sorry to hear that your breakfast experience did not meet your expectations. Please accept our apologies for the misunderstanding regarding the breakfast time. Our breakfast service ends at a specified time to ensure that all guests can enjoy our service equally. Nevertheless, we deeply regret that you felt treated inappropriately. We place great importance on respectful interaction with our guests and will use your feedback to further improve our service quality. It is unfortunate to hear that this has impacted your stay. We hope you will give us the opportunity to regain your trust and to convince you of our service in the future. Best regards, Saskia, Guest Service Team

Neecure in Wiesbaden

ملاحظة Tripadvisor 2.0/5

Philippe H تقييم TripAdvisor المعتمد

How to begin. Big hotel with no customer service and with an attitude. Room not cleaned only every other day and if one want to have it cleaned, they charge 20 euros. Didn't use the parking but looks expensive. Also, if you want to use extra facilities such as the pool, it's another charge. The hotel is needed of serious renovation. Carpet in hallways have seen better days and the smell is quite bad. The room are spacious but the tired furniture and bathroom are not helping. Of course, the carpet in the room is filfith so wear shoes. The only positive point is the breakfast. It's good. If I would come back to Wiesbaden, I shall stay somewhere else. Nickels and dimes in this place.

Dear Philippe, We thank you for your feedback and deeply regret that your stay with us did not meet your expectations. We apologize for the inconvenience with the room cleaning and understand your frustration regarding the additional costs for the cleaning service. Our cleaning service every two days is part of our environmental program to conserve resources. The prices of our underground parking garage are based on the surrounding parking facilities in downtown Wiesbaden. Are you already a member of the Accor Hotels loyalty program "All"? As an All member, you enjoy various benefits, including a reduced daily rate for using the underground parking at our hotel. Simply speak to our staff about it during your next stay! We are aware of the current condition of some rooms and bathrooms. Following the successful renovation of our ground floor in 2018, with a total investment of around €7.5 million, we had planned to renovate the rooms in 2020. Due to the pandemic, the renovation has unfortunately been postponed. Currently, we are in discussions with construction firms to start the room renovation next year. We would be delighted to welcome you back to our hotel. Best regards, Saskia, Guest Service Team

Nice place in a great location

ملاحظة Tripadvisor 5.0/5

KatrinV المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The front desk is very friendly and accommodating. The rooms are small, but clean and the location is perfect for visiting the Wiesbaden Christmas Market. The only drawback is the TV that does not seem to work consistently

Dear Katrin, Thank you for the great rating of our hotel. Just let reception know at your next stay if something is not working in your room. We will immediately send our staff to your room to check it. We are glad that you have felt comfortable in our house and hope to see you again very soon. Best regards Saskia, Guest Service Team

جميل جدا

ملاحظة أراء العملاء 5.0/5

دكتور /. ج. العائلات - تقييمات مؤكدة لفندق ALL

رحلة عائلة ممتعة

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في Wiesbaden

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.