Mercure Hotel Wiesbaden City 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 2,158 أراء

نضمن لكأفضل سعر
Mercure Hotel Wiesbaden City - Image 1
Mercure Hotel Wiesbaden City - Image 2
Mercure Hotel Wiesbaden City - Image 3
Mercure Hotel Wiesbaden City - Image 4
Bahnhofstrasse 10 bis 12, 65185 WIESBADEN, ألمانيا

الوصف

خدمات الفندق الإضافية

  • Wellness area with pool, sauna and fitness room (no extra charge)

  • Hotel with a welcoming atmosphere in the centre of Wiesbaden

  • Urban chic lobby with bar and a restaurant featuring local cuisine

  • 235 comfortable rooms, with connecting doors available on request

  • 6 state-of-the-art, flexible meeting facilities and parking garage

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Hotel Wiesbaden City

Bahnhofstrasse 10 bis 12
65185 WIESBADEN
ألمانيا

نظام تحديد المواقع العالمي (GPS):50.078563, 8.242863

الهاتف
فاكس +49 611 304599

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

LILI RESTAURANT & LOUNGE

الصورة غير التعاقدية

Modern, elegant and cosmopolitan, our restaurant features a carefully curated menu. Enjoy international cuisine in a relaxed atmosphere alongside authentic Hessian specialties and fine Rheingau wines.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  2,158 أراء

تقييم TripAdvisor  3.9/5  763 أراء

Good location but old rooms

ملاحظة Tripadvisor 3.0/5

MichaelBecker2003 العائلات - تقييم TripAdvisor المعتمد

It is declared a 4-star hotel. The lobby, restaurant, and breakfast area are good, but the rooms are old—I mean really old—and the carpet is dead, to say the least. I stay there due to the location, but room Renovation is a must. It has been promised for years, but I cannot see any progress at all.

Dear Mike, Thank you for taking the time to share your thoughts regarding your recent stay. We are pleased to hear that you enjoyed our location and the amenities in the lobby and restaurant. We appreciate your feedback about the condition of the rooms, as we continually evaluate our facilities for improvements. Your comments are valuable to us as we strive to enhance our guest experience. Best regards, Mercure Hotel Wiesbaden City

Underwhelming for 4 Stars

ملاحظة Tripadvisor 3.0/5

Keith S تقييم TripAdvisor المعتمد

As many others have mentioned, the decor once you get to the room floors are very outdated. The main floor entrance, bar, breakfast area is quite nice but the remainder of the hotel does not meet that same standard. Breakfast was not included in our stay price of almost 150 Euros per day. It was an additional 24 Euros on top of this value. It was good but certainly not worth that price. After we found this out the first day we took our business elsewhere.

Dear Keith S, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your compliments on the main areas of the hotel; however, we regret that your experience was not reflective of our high standards. We understand that the decor in certain areas may not have met your expectations, and we are actively reviewing our facilities to enhance our guests' experience. Regarding breakfast, it is indeed an additional charge, and we strive to provide quality options that justify the cost. We are sorry to hear you chose to dine elsewhere after your first day. Your comments are invaluable as we continuously work on improvements. Best regards, Mercure Hotel Wiesbaden City

Accor Hotel Mercure Wiesbaden

ملاحظة Tripadvisor 5.0/5

Carsten B المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

The Hotel is in walking distance from the main train station and easy to reach by Bus as well. The staff is generally very helpfull and friendly. The highlight I found on this stay was the Finnish Sauna. Special thanks to the ladies on deck: Jana Faldnstein (Front Desk) Karina Nesterova ( Front Desk) Celine Babinski for handling and managing my bookings! Rooms, Breakfast and even the Mini Bar in included and gets refilled daily. Good business Hotel

Sehr geehrter Carsten B, vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt im Mercure Hotel Wiesbaden City. Es freut uns sehr zu hören, dass Sie die Lage des Hotels sowie die Freundlichkeit und Hilfsbereitschaft unseres Personals geschätzt haben. Besonders erfreulich ist, dass Sie die finnische Sauna als Highlight Ihres Aufenthalts empfunden haben. Ihre Anerkennung für unsere Mitarbeiterinnen werden wir gerne weitergeben. Wir freuen uns, dass Ihnen auch unser Frühstück und die tägliche Auffüllung der Minibar gefallen haben. Mit freundlichen Grüßen, Mercure Hotel Wiesbaden City

Average

ملاحظة Tripadvisor 3.0/5

bunnybabePisa تقييم TripAdvisor المعتمد

For a four star hotel the rooms are in dire need of a refurbishment, very dated and dark, bathrooms are very small. Housekeeping comes in to clean every other day which to be honest is unacceptable. The main lobby and bar area are nice . Breakfast is good, quite a lot of variety to choose from. Location is good.

Dear Guest, Thank you for taking the time to share your feedback with us. We regret to hear that you were not satisfied with the condition of the rooms. We are aware that some rooms are in need of renovation, and we had planned to carry out these renovations in 2020 due to the pandemic. Our cleaning service is carried out every two days for environmental reasons. Of course, additional cleanings are available upon request. We are pleased to hear that you appreciated the rich breakfast and our central location. We would be delighted to welcome you back as a guest at Mercure Hotel Wiesbaden City in the future, so you can experience our usual service. Best regards, Saskia, Guest Service Team

Can’t accept behaving like this…

ملاحظة Tripadvisor 1.0/5

Quest59231948277 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Nothing to complain about the room but I’m really disappointed with the staff. I arrived late for breakfast because I awoke late, I asked if I could have some coffee, a lady said I could have it. Then I took a coffee and a pastry and the staff interrupted me repeating that breakfast time was over… they could me let me finish in few minutes but they were unreasonable ant totally unfair to me. In my opinion unacceptable behaving and enough to don’t recommend this place.

Dear Paride, Thank you for taking the time to share your experiences. We are sincerely sorry to hear that your breakfast experience did not meet your expectations. Please accept our apologies for the misunderstanding regarding the breakfast time. Our breakfast service ends at a specified time to ensure that all guests can enjoy our service equally. Nevertheless, we deeply regret that you felt treated inappropriately. We place great importance on respectful interaction with our guests and will use your feedback to further improve our service quality. It is unfortunate to hear that this has impacted your stay. We hope you will give us the opportunity to regain your trust and to convince you of our service in the future. Best regards, Saskia, Guest Service Team

بالاشتراك مع TripAdvisor

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  • 423 أراء 5.5/10 مستوى النظافة
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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.