Sofitel Sydney Darling Harbour 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 11 046

Sofitel Sydney Darling Harbour - Image 1
Sofitel Sydney Darling Harbour - Image 2
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12 Darling Drive, 12 Darling Drive, 12 Darling Drive, 2000 SYDNEY, Australia

Opis

O hotelu

  • Legendarny hotel w dynamicznej dzielnicy Darling Harbour

  • 590 stylowych pokoi i apartamentów z zapierającym dech w piersiach widokiem

  • Panorama miasta widoczna z klubu Millesime na najwyższym piętrze

  • Trzy dynamiczne, eleganckie bary i restauracjanad samą wodą

  • Wyjątkowy basen typu infinity

Nasze pokoje

Lokalizacja hotelu

Sofitel Sydney Darling Harbour

12 Darling Drive, 12 Darling Drive, 12 Darling Drive
2000 SYDNEY
Australia

Pozycja GPS:-33.872908, 151.198704

Telefon
Faks +61 2 8388 8868

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 11 046

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 938

Certyfikat Doskonałości 2023

Very Poor Check In Experience

Ocena na stronie TripAdvisor 3.0/5

wockinwod Opinia zatwierdzona w TripAdvisor

I wish to provide some feedback on my recent stay and in particular the check in experience I had. I had decided to have my birthday Atelier as we love it there and love the team. They looked after us very well and I would like to recognize Gabi, Chit and especially Yogi and Vinny. I thought to treat myself and my partner it would also be nice to stay the night, enjoy a Prestige Suite and also the Club. I was met at check in by a person in training (whose name may have been Sahan). There was no smile, no "bonjour", just, "are you checking in and can I have your credit card and ID". Certainly not what I would have expected. Once she found the booking there was no recognition or comment on my loyalty or a welcome back. I then asked about the possibility of an upgrade and without checking I was curtly told that the hotel was fully booked. I knew this not to be the case as I had looked online and seen a number of rooms available including the Bellerive Suite. When I questioned this the response was, "Oh, I just assumed we were full". Not the greatest response. At this point I asked to speak to a supervisor. Also, I should point out that I thought an upgrade to the Bellerive Suite was unlikely and what I did was book the room type I wanted. After a few minutes a gentleman appeared (I cannot recall his name) and I explained the check in experience I had faced. He was sympathetic and said he would see what he could do. He moved us to a Prestige Suite with a better view and said that he would send wine up to the room as an apology. Sadly this never occurred. He also said he was going to speak to the team at Atelier to share my experience. They did mention my issue but as they are generally amazing I am not sure what more could have been done. As you can appreciate this was not the start to my birthday celebration that I was expecting. I was excited for the stay and the dinner and then to be let down at check in and also with the failure to deliver the service recovery just made for a poor experience.

Rude attitude

Ocena na stronie TripAdvisor 2.0/5

N3690VYmohamedm Rodziny - Opinia zatwierdzona w TripAdvisor

We visited the lounge in the lobby for a brunch snack and whilst we were ordering we were informed by Nicholas that Accor limitless benefits did not apply to croissants. We queried this as on previous visits this was not the case. He smiled and said we were very lucky he was not present at that time as he would not have extended the benefit. We walked accross to the W Sydney instead as this type or arrogant behaviour is not acceptable to a loyal Gold Accor member of many years.

Good hotel

Ocena na stronie TripAdvisor 5.0/5

PaulC452 Couples - Opinia zatwierdzona w TripAdvisor

Very good hotel with friendly service . We had one of their suites which was compact but decent . Great location on the harbor. Breakfast in the lounge was impressive. Felt I overate every morning. The afternoon tea & canapé service were very good too. One side of the hotel looks out onto busy roads . We were originally put in a room on that side and the traffic noise was bad. They did move us and the alternative room was fine

Terrible property with awful staff and management.

Ocena na stronie TripAdvisor 1.0/5

John S Opinia zatwierdzona w TripAdvisor

Would never stay at this property again. Driveway is an absolute nightmare including all staff working on it. Staff are not in uniform and the duty managers and General Manager should not be working in hospitality. Avoid at all costs! Absolutely awful.

5 star hotel without the 5 star experience

Ocena na stronie TripAdvisor 3.0/5

Chrispy63au Couples - Opinia zatwierdzona w TripAdvisor

My wife and I stayed here in Dec 2024 as an anniversary gift from our kids. The bedding was uncomfortable and was missing a flat sheet. There was a rip or worn section on the block out curtains which filled the east facing room with light at sunrise. The lighting was not dimmable making it impossible to have a romantic night Very disappointing to pay a 5 star price only to get a 3 star experience

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 733 Liczba opinii 9.3/10 Lokalizacja
  • 4 903 Liczba opinii 8.1/10 Pokój
  • 5 301 Liczba opinii 8.2/10 Obsługa
  • 42 Liczba opinii 6.5/10 Internet
  • 1 178 Liczba opinii 7.6/10 Czystość
  • 1 163 Liczba opinii 8.7/10 Klimat
  • 1 063 Liczba opinii 8/10 Śniadanie
  • 758 Liczba opinii 4.9/10 Dobra oferta cenowa

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Sydney - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.