Novotel RJ Praia de Botafogo

Novotel RJ Praia de Botafogo 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 233 comentários

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Descrição

Extras do hotel

  • Duas crianças até 16 anos no quarto dos pais se hospedam gratuitamente

  • Salas para eventos com capacidade para até 250 pessoas

  • Próximo à vários pontos turísticos e o centro da cidade

  • Hotel pet friendly, mediante taxas

  • 13 minutos de carro até o Aeroporto Santos do Dumont

Hotel ALLSAFE. Aprovado

Localização do hotel

Novotel RJ Praia de Botafogo

Praia De Botafogo, 330, Botafogo
22250040 RIO DE JANEIRO
Brasil

  • De avião

    AERO INTERNACIONAL TOM JOBIM A 22 km / 13,67 milhas

  • De avião

    SANTOS DUMONT A 6,1 km / 3,79 milhas

GPS:-22.9457, -43.1825

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

365

Com o Resturante 365, você poderá desfrutar do nosso cardápio 24 horas por dia, servido em todas as áreas do hotel. Aproveite a liberdade de comer, como, quando e sempre que você quiser.

Nossas acomodações

Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local de descanso, perfeito para todas as suas necessidades.

Room Office - Apartamento sem cama adaptado como escritório

  • Número máximo de pessoas: 2
  • Superfície: A partir de 25 / 269 sq ft

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  233 comentários

Classificação no TripAdvisor  4.0/5  430 comentários

Comfortable and clean rooms!

Classificação TripAdvisor 5.0/5

luizcaeiro Couples - Avaliação certificada TripAdvisor

I’m a customer of Accor Network! Third time I’ve been in this Hotel! While some Hotels let the rooms being degradate, Novotel keeps the rooms cleaned and very comfortable! We loved to stay here! Sure we’re going to come back

Agradecemos a sua avaliação

Very dirty, unfriendly service

Classificação TripAdvisor 1.0/5

D1050JTmai Avaliação certificada TripAdvisor

Unacceptable cleanliness standards. Avoid at all costs. Furniture, bedsheets, doors, handles etc. The employees and the management don't care, either. The location is nice, but nothing can excuse dirty rooms.

We deeply regret your dissatisfaction with the cleanliness of the rooms. Provisions have already been taken and once again we assure you that it is our commitment to strictly follow the hygiene and safety certification standards that the hotel has to meet during the pandemic. Our sincere apologies.

Damp in all rooms - would like a refund

Classificação TripAdvisor 1.0/5

Passport599468 Couples - Avaliação certificada TripAdvisor

As you can see I am Silver Accor and I have never complained previously about a hotel I demand a refund for my stay at this hotel. I was originally offered Room 564 which had mould on the walls and ceiling and smelt very strongly of damp the whole time. The dampness was also visible on the fridge door which had heavy condensation on the outside to the extent there was a pool of water underneath. The hotel staff moved my to room 580. Which had exactly the same problems. When I asked for another room, I was told the damp problem was an issue throughout the hotel and another room would not improve the situation. As such I spent 4 nights in a damp hotel which caused some breathing and sore throat problems. This spoiled my limited time in RIo. I suspect the hotel is a health hazard. I have no complaints regarding the hotel staff. I have photos of mould and condensation if you require. I have not reviewed the hotel online and do not, at the moment, intend to share my thoughts on social media. COuld you please refund the total amount. Andy Accor 3081033039262024

Dear Passport599468, Thank you very much for sending us your feedback regarding your last stay. I did follow up the case myself, please accept my sincere apologies. At the Novotel we strive to provide our guests the best service and products with the best quality. We have already taken care of this unfortunate and your request was answered by Accor channels. Regards, General Manager Novotel RJ Botafogo

Value for money in Rio

Classificação TripAdvisor 4.0/5

ianandana Couples - Avaliação certificada TripAdvisor

Spectacular view from the rooms at the front - with 16 lanes of traffic double glazing would have been a good idea ! Location in Botafogo suited us well. Not the most successful of interior designs for a Novotel though. Seem to have condensation or leak problems in at least some rooms. Also has a wonderful view of the toilets just as you enter the restaurant - closing door would help this.

Hello ianandana, We very much appreciate your comments regarding your stay at Novotel RJ Praia de Botafogo. Sincerely, General Manager Novotel RJ Praia de Botafogo

Still good, but the clean was worst.

Classificação TripAdvisor 3.0/5

Gerado_Kern Família - Avaliação certificada TripAdvisor

I stayed in this hotel many times, but in the last time I had a problem with the clean. When I arrived the chair and the cups of the room were dirty. The room smelt bad too. I think that the Accor was minimized the clean service. Well, the others services are OK, mainly the reception.

Hi Gerado_Kern, We deeply appreciate your comment related to your experience as a guest of Novotel Rio de Janeiro Botafogo. Such information will be shared with our teams, and I am sure that your feedback will be an encouragement for us to keep improving the quality of our services. Once again, thank you for letting us know about your experience. Regards, General Manager Novotel Botafogo

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