Novotel RJ Praia de Botafogo 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 1,546 أراء

نضمن لكأفضل سعر
Novotel RJ Praia de Botafogo - Image 1
Novotel RJ Praia de Botafogo - Image 2
Novotel RJ Praia de Botafogo - Image 3
Novotel RJ Praia de Botafogo - Image 4
Praia De Botafogo, 330, Botafogo, 22250040 RIO DE JANEIRO, Brazil

الوصف

خدمات الفندق الإضافية

  • The hotel accepts children up to 16 in their parents' room free of charge

  • Event rooms with capacity for up to 250 people

  • Close to several points and to the city centre

  • Pet-friendly hotel, for fees

  • 13 minute-drive to Rio de Janeiro Airport - Santos Dumont

الإقامات المتوفرة لدينا

موقع الفندق

Novotel RJ Praia de Botafogo

Praia De Botafogo, 330, Botafogo
22250040 RIO DE JANEIRO
Brazil

نظام تحديد المواقع العالمي (GPS):-22.94534, -43.18301

الهاتف
فاكس +55 21 2187-9950

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

365

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  1,546 أراء

تقييم TripAdvisor  4.5/5  730 أراء

2024 شهادة تميّز

Misinformation on the check in

ملاحظة Tripadvisor 3.0/5

Ioannis K تقييم TripAdvisor المعتمد

Upon arriving at the hotel I was greeted by the receptionist Felipe who informed me that breakfast was included in the reservation. when I went to have breakfast they informed me that in fact breakfast was not included and that I should pay immediately. This caused embarrassment. Even though he had difficulty speaking English, this misinformation caused me problems. his service was terrible

Dear Guest, Thank you for sharing your experience through Tripadvisor. We are sorry that we did not meet your expectations and will certainly share your feedback with the entire team to continue improving. We hope you can return soon for a new experience at our hotel. Sincerely, Tatiane Ramos General manager

Ok but not more

ملاحظة Tripadvisor 3.0/5

blucey المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

This is a perfectly okay hotel recently well situated in a pretty safe area of Rio. It falls down in a number of areas non critical perhaps still taking away from the enjoyment and appreciation one might have. The bar and lounge area are very small poorly attended and very badly stocked. This means the to get a beer or a coffee or a drink after work you are taking pot look. Of course there are plenty of restaurants etc including some nearby but sometimes it's nice to be able to get something sitting in the lounge of the hotel. A little bit of investment into a proper bar set up properly staffed and stocked would play dividends as would increasing the amount of seating and its quality. There is no spa , any form of beauty or relaxation treatment. The breakfast was okay but the number of coffee machines is grossly inadequate for the number of people at peak hours. Positive side the staff were courteous and helpful and pleasant throughout the hotel was reasonably clean although it could do as little bit of freshening up and it generally felt safe

Prezado(a) Hospede, Muito obrigada por seu feedback e elogios. Compartilharei com toda a equipe pois sua satisfação é o novo melhor incentivo. Esperamos que possa retornar em breve ao nosso Hotel. Cordialmente, Tatiane Ramos Gerente Geral Novotel Praia de Botafogo

Denied check-in and they kept my money

ملاحظة Tripadvisor 1.0/5

476frankj تقييم TripAdvisor المعتمد

My worst hotel experience. My wife and I were denied check-in because I didn't have my physical passport since I traveled from another city. I have a driver's license and a photo of my passport which was enough to check into this hotel's sister hotel down the street and everywhere else we've stayed in Brazil.. I asked to speak with a manager after being denied and he only sent an employee to confirm it was a no instead of discussing the matter with me. I asked for a refund and was told they would tell the website we booked through that we weren't able to check in and we would get the refund. We were just told by the website after multiple attempts to contact the hotel, the hotel refused to refund the room that we paid for in full and were allowed to sleep in. A total nightmare.

Dear Guest, As previously answered in other reviews, we reiterate that we only follow Brazilian federal laws that require the presentation of an original Brazilian document with photo or original passport. Regarding your refund, we cannot even deny it as we did not receive any amount as the accommodation did not occur. I suggest checking the information received by the agency where you made your reservation. Regards, Tatiane Ramos General Manager

Excellent Business trip with Bedroom Pao de Açucar

ملاحظة Tripadvisor 5.0/5

BENSAID M تقييم TripAdvisor المعتمد

Very warm welcome from Cynthia Oliveira (Manager of the NOVOTEL) who knew how to listen to my needs and help me throughout my stay so that it was pleasant at a competitive rate. I will happily stay at the Novotel on my next business trip.

Dear Guest, Thanks so much for your feedback and compliments. I will share with the whole team because your satisfaction is the new best incentive. We hope you can return to our Hotel soon. Sincerely, Tatiana Ramos General manager Novotel Praia de Botafogo

Middle of the Road Bit Ragged in Places

ملاحظة Tripadvisor 3.0/5

johnoW5598YU المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

To be fair it’s not bad but there is significant variability in room condition. Mine was OK but others had a lot of age Ing and unrepaired damage. Location is very good. Restaurant is basic but the food reflects the price and there is plenty of choices nearby. Have to say that cleanliness was first class. No ability to sign to rooms so be prepared to pay right there and then for everything. Would I stay again yes for business no for pleasure.

Prezado(a) Hospede, Muito obrigada por seu feedback e elogios. Compartilharei com toda a equipe pois sua satisfação é o novo melhor incentivo. Esperamos que possa retornar em breve ao nosso Hotel. Cordialmente, Tatiane Ramos Gerente Geral Novotel Praia de Botafogo

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 412 أراء 9.7/10 الموقع
  • 730 أراء 5.8/10 الغرفة
  • 625 أراء 7/10 الخدمة
  • 57 أراء 2.5/10 إنترنت
  • 338 أراء 4.7/10 مستوى النظافة
  • 325 أراء 7.5/10 الإفطار
  • 135 أراء 3.4/10 القيمة مقابل المال
  • 124 أراء 7.8/10 شعور

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في Rio De Janeiro

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.