Mensagem informativa

Mercure Madrid Centro 4 estrelas

Classificação clientes Avis 4.4/5 2.223 comentários

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Quarto 1

Melhor preço garantido

Como funciona?
+ 18 Serviços

Extras do hotel

  • Centro de Madrid, em frente ao Museu do Prado. 10 min de trem da estação de alta veloc. Atocha

  • Hotel boutique

  • Estacionamento disponível.

  • Quartos triplos disponíveis

  • Salas de reuniões para eventos e apresentações

Localização do hotel

Mercure Madrid Centro

Calle Lope De Vega 49
28014 madrid
espanha

Tel: +34913600011

Fax: (+34)91/4292391

Check-in a partir das 14h00

Check out até as 12h00

  • De avião

    BARAJAS A 12 km / 7,46 milhas

  • De trem

    ATOCHA A 0,8 km / 0,5 milhas

GPS:40.4139175, -3.6944082999

Serviços de hotéis

SNACK BAR Foto não contratual

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Estacionamento
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • Sem Restaurante
  • Sem Bar
  • Café da manhã
    • Buffet
  • Serviço de quartos
    • Lanches frios
Reuniões/Eventos
  • 2 Salas de reunião
  • Centro de negócios
    • Centro comercial com autoatendimento
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 60 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • 60 quartos para não fumadores
    • 7 pisos
  • Idiomas falados no hotel
    • Italiano
    • Inglês
    • Francês
    • Espanhol
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Instalações para check-in e check-out
    • Check-out expresso
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Cofre na recepção
    • Cofre na recepção
Acesso à acomodação
  • Mercure Madrid Centro Custo adicional
    • No local
    • 3 vagas de estacionamento

Nossas acomodações

Quartos totalmente equipados garantem que nossos clientes tenham uma estadia agradável. Desfrute dos quartos inspirados na era dourada da Literatura espanhola, nas obras de Lope de Vega e na Madri do século 17.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 3

  • Tamanho máximo: 45

  • Capacidade máxima: 40 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Mercure Madrid Centro

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.4/5

2.223 comentários

Classificação no TripAdvisor 4.0/5

1.210 comentários

Good stay

Classificação TripAdvisor 4.0/5

kouroshbahramian Business - 28/09/2021 Avaliação certificada TripAdvisor

Nice hotel with friendly people, the rooms are very clean and hotel has a very good position in the center of Madrid, only the rooms are juste litel noisy at street side Thank you again to reception team

Good hotel well located in Madrid

Classificação TripAdvisor 4.0/5

RED300975 Business - 24/09/2021 Avaliação certificada TripAdvisor

The hotel is well located close to the Pardo and all the convenient activities in center of Madrid. The hotel and the room are really clean and the comfort of the bed is good. The service is normal and the personnel is helping in case of need

Love this hotel!

Classificação TripAdvisor 5.0/5

clarep437 15/09/2021 Avaliação certificada TripAdvisor

Great hotel with exceptional staff near the best museums in Madrid.What more could you ask for? I always stay here when in Madrid. I felt very COVID safe during my stay. Everything is really clean. Beds are super comfortable.

Great location and service

Classificação TripAdvisor 4.0/5

davidwilson2021 22/08/2021 Avaliação certificada TripAdvisor

The hotel is central to Madrid and the guest services are perfect. A parking is available. Breakfast is great. The entire staff was extremely nice. Rosario and Antana provided extraordinary friendly services.

Brilliant location

Classificação TripAdvisor 5.0/5

K4740OQjohn Couples - 25/12/2019 Avaliação certificada TripAdvisor

Near all the main museums, great staff and rooms. Local restaurants tapas bars nearby and main shopping area 15 minutes walk through streets full of character. Plenty of varied things to do and hotel arranged day trips to Segovia and El Escorial were equally good. All in all an excellent city break. Thank you.

Ideal location for Museums and Art Galleries

Classificação TripAdvisor 5.0/5

chrisjevans Couples - 02/12/2019 Avaliação certificada TripAdvisor

Modern, comfortable hotel with helpful, friendly multi-lingual staff. Everything necessary for business traveller or tourist without unnecessary luxury and at a reasonable price. Copious breakfast menu.

Msr Jevans, First of all thank you for your amazing review about our staff. We are always available to the guest because for us the client is the most important. We love knowing that you have spent a pleasant stay with us. We hope to see you again soon. Mercure Madrid Cento ****

good location in the center of Madrid

Classificação TripAdvisor 4.0/5

isa2882 Business - 02/12/2019 Avaliação certificada TripAdvisor

Weak points No welcome drink as promised for Accor Hotel members The room was situated near a noisy street, difficult to sleep However the hotel is perfectly located in the center of Madrid, just next to Prado Museeum

Ms Isa, Before all else we offer an apology for not being able to satisfy what was promised if you belong to the categories Platinum, Gold, Silver or Diamond, but if you belong at Classic category you could not receive the welcome drink. Moreover, we feel the inconvenience caused by street noise. If you come back at our hotel again we will offer you to stay in an indoor room. Thanks for the feedback, Mercure Madrid Centro****

great hotel with great team !

Classificação TripAdvisor 5.0/5

JamesX_12 Business - 23/10/2019 Avaliação certificada TripAdvisor

This hotel is perfect: very central , close to a lot of restaureant, cloe to museumes , close to metro ! It is very clean. The team is amazingly at your service : trying to sort out any issue i had. The breakfast buffet is great and generous : i liked it ! The only way to progress for this venur should be to refresh the rooms :their are great but a lit old fashionned.

Dear James X, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager

two nights in Madrid

Classificação TripAdvisor 4.0/5

tnoyama Couples - 21/10/2019 Avaliação certificada TripAdvisor

Great location and good service and good breafast. Next time I will stay at least 4 nights in Madrid. We planned 3 nights in Toledo this time, but 4 nights in Madrid and 2 nights in Toledo could have been better plan.

Dear Tnoyama, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager

Well located hotel

Classificação TripAdvisor 5.0/5

ChasVI Couples - 17/10/2019 Avaliação certificada TripAdvisor

We have stayed in many Mercure hotels before and this one was conveniently located for Atocha Station, old Madrid and the Prado etc. We had a junior suite at the top of the hotel with a balcony. The reception staff were exceptionally helpful with local knowledge.

Dear ChasVI, We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mirian Martin Front Office Manager

September stay Mercure Madrid Centro

Classificação TripAdvisor 4.0/5

SteveGSpoke Couples - 25/09/2019 Avaliação certificada TripAdvisor

The hotel is located very central to a number of attractions with plenty of good restaurants close by with the red and yellow city bus tours located just across the road which can be booked at the hotel

Dear SteveGSpoke, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we look forward to seeing you again very soon. Sincerely, Mirian Martín Front Office Manager

A GOOD STAY

Classificação TripAdvisor 5.0/5

john r Family - 22/08/2019 Avaliação certificada TripAdvisor

Excellent hotel in a super location for the city. The hotel team could not have been better, making our stay very relaxing and stress free. Breakfast was excellent, well presented and setting you up for the day.

Nice small hotel in Madrid

Classificação TripAdvisor 5.0/5

LAMLAM13 Family - 12/08/2019 Avaliação certificada TripAdvisor

The location is a bit remote to the main attractions in Madrid. However both the hardware and software of the hotel is excellent. Very attentive staff give us a warm welcome. The restaurant suggested by the staff is really nice and as described. The hotel room facilities is nice and in good condition.

Dear LAMLAM13, Thank you so much to choose Mercure Madrid Centro Hotel for your stay in Madrid and thank you to send this beautiful comments. You are a very honest and generous people and the whole team are very pleased with your awesome words to us and this hotel. I am very happy to hear you liked the facilities but most of all I am especially pleased that you enjoyed the service provided by our staff. It is glad to read they provided to you an efficiente service to help you. I always feel this is the most important and lasting memory of a hotel. It will be a pleasure to host you again in future. With best wishes and regards, Mirian Martín Front Office Manager

Great time in Madrid

Classificação TripAdvisor 5.0/5

Johnson Y Couples - 12/08/2019 Avaliação certificada TripAdvisor

We had a really great time in Madrid and the main reason is that we stayed in Mercure which is in the center area. The location is beautiful. It is very convenient to walk every direction to look those fantastic buildings. It is right in the center of Golden art triangle. The famous museum Prado is right cross the street. We stayed in the museum for a whole day! The breakfast was really great in this hotel. The service is excellent. They managed well even thought it was super crowded sometimes in the morning. I’m very glad that I made a good choice. It made our trip more memorable!

Dear Johnson Y, First of all thank you so much for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here and liked the hotel and location. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It will be a real pleasure for us to host you in our hotel again. With kind regards, Mirian Martín Front Office Manager

Memorable Stay in Madrid

Classificação TripAdvisor 5.0/5

Mohan1956 Friends getaway - 02/08/2019 Avaliação certificada TripAdvisor

Hotel is centrally located, staffs were pleasant and inviting and eager to help. Guided us with local areas and activities. Breakfast is reasonably good served from 7am to 11 which helped us as late risers. Overall good people there to make our stay comfortable.

We very much appreciate your comments regarding your stay at the Mercure Madrid Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

So beautiful , and comfortable

Classificação TripAdvisor 5.0/5

Manona A Solo travel - 26/07/2019 Avaliação certificada TripAdvisor

The location is excelllent, 10 minutes from atocha train station .The breakfast is lovely , the service is beautiful, the staff is helpful . The rooms are very clean. The area is quiet, and no much noise

Dear guest, We are very happy to read that you had a great time in our hotel! We do our best to give the best possible customer service to our guests. Furthermore we would like to thank you for leaving a positive comment, this motivates the team only more to keep giving their best. Kind regards, Reception

An Excellent Hotel in the Heart of Madrid

Classificação TripAdvisor 5.0/5

koko_waki Family - 07/07/2019 Avaliação certificada TripAdvisor

We decided to stay in Mercure Madrid because of the good reviews and the recommendations of our friends. We had a lovely stay there as our suite was clean, quiet, convenient and equipped with all the amenities we needed. The location is perfect in front of El Prado Museum and everything was within walking distance. The breakfast is delicious and various with high quality choices. We highly recommend this hotel to visitors of Madrid interested in shopping and city center.

Hello, Thank you for leaving a comment, we are very happy to hear that you had a great time in our hotel. We hope that when you're planning on coming back to the city, we will be your choice again. Best regards

Dont' forget anything expensive in your room

Classificação TripAdvisor 3.0/5

Pariskunta_Lahti Business - 05/06/2019 Avaliação certificada TripAdvisor

If you forget anything in your room in Mercure Madrid Centro you won't get it back. I used a blouse on Saturday evening and put it on my bed when going to sleep. Left early in the morning and noticed at home in the afternoon that the blouse was forgotten on the bed. Informed hotel immediately but got the answer that there nothing was left in the room. They also checked the laundry but didn't find anything. Someone is now having fun with my expensive blouse...

Dear guest, We are very sorry for the inconvenience caused by the loss of your blouse since it was a mistake of the cleaning staff not to distinguish the blouse from the rest of the bedding. We act as quickly as possible in this situation and we hope it does not happen again. Again, I apologize for the inconvenience. Best regards.

Recommendable!

Classificação TripAdvisor 5.0/5

André K Business - 22/05/2019 Avaliação certificada TripAdvisor

Friendly, forthcoming staff, nice location, good breakfast, rooms in a good condition. I will stay there again. It would be great to have a restaurant at the hotel, but the next restaurant outside the hotel is only 2 minutes walk far away.

Dear Andre, Thank you to tell us about your experience at our hotel. It is located in an area surrounded by bars and restaurants of typical Spanish food and of very good quality, which makes up for not having a restaurant. Thank you and regards,

Start of our Spain adventure

Classificação TripAdvisor 4.0/5

bradley_griffin1 Couples - 22/05/2019 Avaliação certificada TripAdvisor

ON arriving in Madrid from a lengthy flight from Australia we chose this hotel as it appeared to be central to most things we wanted to see on our short stop. Our decision was correct. Its a small property only 50 rooms or so and very well located. The Prado is just across the road and many sights are within walking distance.

Dear Bradley, Thank you for your review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Regards,

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