Good hotel room, various menu in breakfast, very comfortable room and bed, bathroom also good, make me back to stay in this hotel if i go to jogjakarta, near mall and gudeg batas kota, strategic place

Booking in last minute via apps and found the rate is higher than usual, maybe it is because of holiday peak season. Compare with my previous stay last year I missed some compliment that I usually got as a platinum member, now they don't have executive lounge for cek in/out and daily tea/coffee, and no employee notice abaut afternoon tea/Tapas that ussualy served in the bar. anyway I Enjoyed my welcome drink a lot because I get the best Espresso Martini, thanks to Mr bartender (sorry I forgot his name) that been worked in Novotel bali for those nice coacktail.

On line check-in did not save any time at all, full check-in still had to be done. Good meet & greet staff and check-in staff. Nice bar that had excellent and friendly bartenders . Excellent rooms and breakfast has many choices.

Nice, Friendly and Helpful staff, Easy Check in and out. Big and Well maintained room. Bed was great, big enough for 2 adults and 1 child. Breakfast was nice with a lot of choice. Mall is in walking distance.

Hotel reputation with excellent location and facilities. Waiters at the restaurant are very friendly and professional. I got an upgraded room but the room AC blower was noisy and annoying. We were very disappointed with the hotel management how at 10 o'clock in the evening my room could have guests coming in and could turn on the lights, but eventually the guest realized that there was someone in the room. we were quite surprised because at that time we were resting. and we complain right then and there to the front office. but it is unfortunate we did not get feedback or apologies for the incident ..

Designed to handle bug groups/ functions but able to give personal attention to individuals! Chrisyina duty manager moved swiftly to address safety deposit box issues. Iham and Riscka at F&B were most attentive to me and my colleagues. Tri also made our stay special and welcome. Only problem is the traffic to get there!

Location was very near to airport and check-in was easy. Receptions was courteous and helpful. Breakfast was very good with good variety of local and western spreads. Room furnishing was a bit aged and bed comforter has molded stains.

My family like this hotel very much. Thank you for upgrading room. However, there was a small problem regarding the cleaness of bathroom. There was s stain in a closet. But this problem was solved properly

The hotel Comfort and Clean, Hotel location is the center of Yogyakarta city and very simple to reach any place in Yogyakarta. Excellent service of the servant make our stay very enjoyable. The room perfect and make us happy

cleanliness of the hotel is very nice and the painting that i have in my room is very well. but for the elevator there's a uniqness because if we want to go downstairs, we have to push all the down button for the 3 elevator. not 1 for all

It has been a pleasant stay with the friendly staffs.The room was nice and clean. All amenities provided. Check in and hospitality of the front desk employees is a satisfaction. As an Accor Plus Gold Member, all the previlages accomodated. Thank you!

The first time I stayed in this hotel was soon after it's opening a couple of years ago. Several facilities were not yet available, staff were new although very attentive and eager to please the guests. This time round I preferred to stay in another hotel. But needing one night hotel in Yogya at the end of the 4 day stay, I decided to give another try. It proved to be a happy and excellent choice. All staff were highly professional and did their very best to satisfy the guests, making sure that we would contact them should we need anything. Reception was efficient and very friendly, helpful also upon checking out, upgrading room as requested. Breakfast was very good with helpful staff. The room was big enough with a wide glass window providing nice view to the mountain. Will choose to stay in Grand Mercure Maha Cipta next visit.

Get fruit complimentary, room upgrade with spicous room, modern, bathtub, completly amenities. Vary breakfast menus (traditional & modern), great personality staff. Access easy from/to airport & down town.

The room with twin beds was "smaller" than what I was told in Web Site. I had to get a spare bed for my Sister-in-Law for my room at Rp600,000 per night. My room did not have a stand-up shower but a bath tube. The adjoining rooms that had my Son did not have a connection with my room. Had to go into the hall to get to the adjoining room.

Trying out this new Grand Mercure Yogyakarta for the 1st time since it is new. Location wise is great. It is 10 minutes walk to Ambarukmo Plaza Mall and 15 minutes by car to airport. Staff is friendly but the Executive Lounge is below average. Information flow within the staff is weak.