The Phoenix Hotel Yogyakarta - MGallery Collection bintang 5

Catatan tamu Avis (Peringkat ALL) 4.1/5 37 ulasan

Keistimewaan hotel

  • Lokasi unggulan di pusat kota, dekat Tugu dan Malioboro, kawasan perbelanjaan ikonis.

  • Kamar dengan balkon menghadap ke kolam renang memukau.

  • Aktivitas budaya gratis, seperti Kelas Jamu, Yoga, dan Tur Hotel.

  • Koneksi WiFi gratis tanpa batas.

  • Momen check-in unik dengan minuman sambutan dan camilan lokal tradisional.

Hotel yang disetujui ALLSAFE

Akomodasi kami

Lokasi hotel

The Phoenix Hotel Yogyakarta - MGallery Collection

Jl Jenderal Sudirman 9

GPS:-7.782697, 110.368393

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat


Terletak di samping kolam renang di halaman udara terbuka: tersedia masakan Indonesia, China, dan Eropa.

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Peringkat ALL  4.1/5  37 ulasan

Peringkat TripAdvisor  4.5/5  4.300 ulasan

Excellence service

Catatan Tripadvisor 5.0/5

K5457HOangelat Ulasan TripAdvisor tersertifikasi

Love the whole experience FM the jamu, food, ambiance, massage. Thank u IBu Tina for setting high standards for many to follow If u feel like dissapearing from the rat race, this is the place to chill:)

Dear K5457HOangelat, Thank you so much for taking the time to write your feedback following your stay at The Phoenix Hotel Yogyakarta. We are glad that you are pleased with our facilities and services. It is our aim to deliver excellent guest satisfaction and we are grateful that you have it all. Your comment has been shared with the team as it encourages them to keep their spirit in delivering the best customer service all the time. Once again thank you for your review. We hope we have the chance to welcome you back here and serve you another lovely experience with us. Sincerely Yours, Rulvastina Randy General Manager

Great Stay

Catatan Tripadvisor 5.0/5

Sherbird171 Couples - Ulasan TripAdvisor tersertifikasi

Great stay! Rooms and overall hotel ambience just fantastic. Classy. Stayed 3 nights, very relaxing. Staff very friendly all around, thumbs up. Good location as very easy to walk or move about. Bluebird taxi standby all the time. Restaurant food with great ambience also thumbs up! Pool side also Great. Hotel provide personal car services to many tourists spots. Easy. Thank you for making our stay fantastic!

Dear Sherbird171, Thank you so much for writing a wonderful review. We are glad you had a fantastic experience during your stay with us. Your feedback is truly valuable. It definitely encourages our team to always give the best to each of the customers. Once again we do thank you for the compliment. When the travel brings you back to Yogyakarta, we really wish to welcome you back to our beautiful heritage hotel - The Phoenix Hotel Yogyakarta, with another great experience with us. Sincerely Yours, Rulvastina Randy General Manager

Very old hotel, not a 5-star

Catatan Tripadvisor 2.0/5

Marianne T Keluarga - Ulasan TripAdvisor tersertifikasi

The hotel rooms are old and badly need refurbished, during our whole stay, aircon does not work properly, we complained, but doesn't seem to make any difference. Amenities are of very poor quality, not up to a standard of 5 star hotel. Bedsheets & towels are all brownish colour, making them look dirty and old. I understand that the hotel wants to keep a colonial appearances, but it can keep the old appearances without actually having old sheets etc.

Dear Marianne T, We appreciate the time you have taken to share your comment and experience following your stay at The Phoenix Hotel Yogyakarta. On behalf of the team, we would like to apologize for not being able to deliver the top services and we were really sorry to learn that your stay was not as expected. We understand how disappointed you were with the room situation during your stay. Please accept our sincerest apologies for the inconvenient situation that happened to you. All the detailed comment has been well noted and forwarded to the team for further review and action. Thank you once again for your constructive feedback. We hope there will be another opportunity to fix our flaws and to serve you better in the next future. Best Regards, Rulvastina Randy General Manager

Memorable with beautiful ambience

Catatan Tripadvisor 5.0/5

Tour51896559007 Ulasan TripAdvisor tersertifikasi

This hotel is highly memorable, unlike others we have stayed in. The staff could not have been more helpful, the room was very comfortable and overlooked the lovely pool. We made use of the gym and reasonably priced spa. We ate breakfast and dinner in the courtyard next to a bubbling fountain. We stayed 2 nights but would have been happy to stay many more. Special recommendations go to Abel, one of the waitresses, for looking after our needs so well with such a lovely smile (evident even tho she wore a mask) and to Teddy, our driver (organised by the hotel) and guide for our trip to Borobudur.

Dear Tour51896559007, Thank you for sharing your memorable experience following your stay at The Phoenix Hotel Yogyakarta. It's nice to learn that it was indeed a wonderful trip for you. We are glad also to know that our staff truly took good care of you during your stay with us. We cannot wait to welcome you back for another memorable moment with the entire team here. Thank you once again. Sincerely Yours, Rulvastina Randy General Manager

Lap of Luxury in an historical setting

Catatan Tripadvisor 5.0/5

pys11 Ulasan TripAdvisor tersertifikasi

Love, love, loved our time at Hotel Phoenix. It is great to be in a building of such historical importance (ask and they'll give you a short history tour!) and it was also nice to be pampered. The hotel is filled with beautiful artwork and staff make you feel more important than you are :-) The breakfast buffet is not to be missed. The only drawback is that I was not hungry enough to try everything (I think you'd need to stay a full week). Simply amazing diversity and 100% delicious dishes. Rooms (we had a suite) are roomy and well-stocked (lovely robe and slippers plus the best hotel teapot e.v.e.r.). And, seriously possibly the best shower I've ever taken. Huge showerhead that did not sacrifice size for water pressure. Not to mention a bathtub big enough to stretch out in. Bedtime turn-down service was a nice touch. Hard to leave the pampering room but the location (near Tungu and not far from Jl. Maliboro and Palace) and everything about Yogyakarta are enough to tempt you out.

Dear psy11, Thank you for the 5-bubble review and for sharing your lovely experience with us. It is a big compliment for us to receive all the detail you have written down. We are very glad to see how enjoyable a moment you had with us. Your wonderful review has boosted the spirit of our entire team here. We aim to give distinctive experiences to our guests from time to time. We hope to welcome you back to The Phoenix Hotel Yogyakarta with a more memorable experience with us. Sincerely Yours, Rulvastina Randy General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 160 ulasan 9.1/10 Lokasi
  • 428 ulasan 7.1/10 Kamar
  • 492 ulasan 8.5/10 Pelayanan
  • 17 ulasan 6.4/10 Internet
  • 242 ulasan 8/10 Fasilitas
  • 216 ulasan 8.3/10 Suasana
  • 210 ulasan 8.4/10 Kebersihan
  • 164 ulasan 8.3/10 Sarapan

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