宜必思尚品伯明翰机场 NEC 酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 726 评论

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宜必思尚品伯明翰机场 NEC 酒店 - Image 1
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Bickenhill Lane, B40 1PQ 伯明翰, 英国

描述

酒店其他优惠

  • 获得 ALLSAFE Clifton 认证的酒店

  • 7 间专门打造的会议室，最多可容纳 40 人

  • 可步行前往伯明翰国际火车站和机场。

  • 毗邻国家展览中心

  • 酒店提供全英式早餐，让您开始美好的一天。

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酒店位置

宜必思尚品伯明翰机场 NEC 酒店

Bickenhill Lane
B40 1PQ 伯明翰
英国

GPS:52.452652, -1.726114

电话
传真 +44 121 780 5905

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 酒吧
  • 会议室
  • 100% 无烟酒店

IBIS STYLES RESTAURANT

Enjoy a plate of something tasty without leaving the hotel: our on-site restaurant serves up everything from light bites to three-course meals, all day long. So you can take your time over good food in bright, modern surroundings.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  726 评论

TripAdvisor 评级  3.5/5  1,930 评论

Converted into a loyal customer

Tripadvisor 评级 5.0/5

P6988TMdavidh 经 TripAdvisor 认证的评论

In all honesty, I have always considered Ibis to be a low-cost budget hotel that I would not choose to stay at. However, I recently had to attend a meeting that was booked at this hotel, and I must admit that I was pleasantly surprised. It is important to refrain from making judgments without personal experience, as I discovered that the hotel was remarkably impressive. Upon my arrival, I inquired at the reception desk if any of the rooms offered a view of the airport, as I wanted to video chat with my four-year-old son who is fascinated by airplanes. Unfortunately, they did not have any rooms with the desired view. However, upon returning from dinner, I found a small airplane present waiting for my son, which I thought was an exceptionally thoughtful gesture. This experience has completely transformed my perception of the Ibis brand. I have gone from being reluctant to book with them to being more than happy to do so in the future. Ibis Style has successfully converted me into a loyal customer, and I commend them for their exceptional service.

Hi David, Thank you so much for your wonderful feedback! I’m thrilled to hear that your recent stay with us at Ibis Style changed your perception of the brand. It’s fantastic to know that the thoughtful gesture made your experience memorable. We always aim to go the extra mile for our guests, and it’s great to see that our efforts made a difference. We’re delighted that you’re now a loyal customer and look forward to welcoming you back in the future. If there’s anything else we can do to make your stays even better, please don’t hesitate to let us know. Thanks again for your kind words! Best regards, Ewa Galazkiewicz Hotel General Manager

Great one night, no frills stay!

Tripadvisor 评级 4.0/5

Chinchitchlud 经 TripAdvisor 认证的评论

Great, simple one night stay. Stayed here while attending an event at the NEC. I pre-booked and the room was about £70, including breakfast. Arrived to check in and this was simple and easy. The carpark for the day is an additional £15 charge. My room was clean and simple, slightly tired looking and the bathroom room is extremely weighted so if you don't close it fully it will swing out and bash the main room door. The main door has a lot of damage from this issue, so it must be a frequent occurrence. Full facilities provided, ironing board, iron, kettle, TV, shampoo/conditioner in shower. Bed was large and really comfortable. Quiet floor and room. Breakfast had a large variety and the coffee machine had good options. Check-out was simple and easy. Recommended for a no-frills stay.

Hi Chinchitchlud, Thanks for taking the time to leave a review! We’re pleased to hear you had a nice and easy stay with us. It’s great to know that the check-in, room, and breakfast met your needs. We appreciate your feedback on the bathroom door and will definitely look into it to prevent any future issues. Your comments help us improve, so thank you for bringing this to our attention. We hope you enjoyed the event at the NEC and look forward to having you stay with us again! Best, Ewa & The Team

Poor experience

Tripadvisor 评级 2.0/5

serenabellis 经 TripAdvisor 认证的评论

Arrived the evening before our early flight. Check in - Terrible. Had to wait around 40 minutes in a que to check in. Staff member was on her own and explained that new system had been installed and she hadn’t had any training so i really did feel sorry for her! . We were given free drinks voucher for the bar only to get to bar to find they were only for the adults and my glass of wine wasn’t included!!! Room - bed was actually comfy but room smelt dirty, which I think was down to the carpets. Good that the deal included parking at the hotel as saved on bus transfer and waiting around. Overall a poor experience and would think twice about staying there again.

Hi Serena, I’m really sorry to hear about your experience. It sounds like we missed the mark in a few areas, and I appreciate you sharing the details with us. I’m sorry for the long wait at check-in and the confusion with the drinks vouchers. It’s never our intention to cause any inconvenience, and we’ll make sure to address these issues with our team. I also regret that the room didn’t meet your expectations—your feedback about the smell and carpets is noted, and we’ll work on improving that. On a positive note, I’m glad you found the parking deal helpful. We’d love to have another chance to provide you with a better experience in the future. If you decide to give us another try, please let us know in advance, and we’ll do our best to ensure a smoother stay. Thanks again for your feedback. Best regards, Ewa Galazkiewicz Hotel General Manager

Pre holiday stay

Tripadvisor 评级 5.0/5

mikevicg 家庭住宿 - 经 TripAdvisor 认证的评论

Our pre holiday stay was much more than anticipated. We paid the minimum price so didn’t expect too much but the hotel was lovely and better than expected. We enjoyed some really lovely meals for dinner and the service was excellent. A special mention to Tracey who went above and beyond with my young son and the general service all evening. A very pleasant surprise of a stay!

Hi Mike, Thank you for the fantastic review! We’re thrilled to hear that your pre-holiday stay exceeded your expectations, especially considering the great value you got. It’s wonderful to know that you enjoyed the meals and the service. I’ll make sure to pass on your special mention to Tracey—she’ll be delighted to hear your feedback! Thanks again for staying with us, and we’re glad we could be a pleasant surprise. We look forward to welcoming you back! Best, Ewa Galazkiewicz Hotel General Manager

Hotter than Hell, Much like staying in hell

Tripadvisor 评级 1.0/5

Hogand101 经 TripAdvisor 认证的评论

i've arrived at the hotel - its 7pm but nearly 25 degrees outside. When i arrive i find that my room doesn't include breakfast as indicated when i booked and have to pay extra. So i pay £170 for the night inc bfast. When i get to the room the aircon panel is dead. the internal temperature of the room is so hot i can hardly catch a breath and would say its 30/35 degrees. I go to reception and am told the hotel has no aircon, and they cant move me as they gave the last room with aircon away 5 minutes ago. I am offered a fan which fell apart on the way back to the room - which my key no longer opens. i got back to reception and get my key they just gave me recoded, and another fan. I return to my room and the fan is so noisy there is no way i would be able to sleep with it on. The hotel is tired and dated and full of elderly people - its giving Youth hostel vibes though in terms of luxury and comfort. I have been here 25 minutes and am sure i will get no sleep due to the intense heat/noisy fan. There are windows in the room but thy only open about 10cm - i think to stop you hurling yourself out of it. The staff don't care that its hot as hell or about any of the issues.

Hi Hogand101, Thank you for your feedback. We’re really sorry to hear about your experience. Currently, we don’t offer or advertise air conditioning, but we’re in the process of installing it to improve future stays. We understand how frustrating this situation was and apologize for the inconvenience. We’re also addressing the issue with the fans and keys. Your comments about the breakfast and overall experience have been noted and will be reviewed with our team. Thanks again for bringing these issues to our attention. We hope to provide a much better experience for you in the future. Best, Ewa Galazkiewicz Hotel General Manager

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其他网络用户评价我们的酒店

  • 745 评论 8.6/10 位置
  • 1,194 评论 6.8/10 房间
  • 1,005 评论 8.4/10 服务
  • 11 评论 7.9/10 上网
  • 460 评论 7.2/10 早餐
  • 455 评论 8.1/10 清洁度
  • 453 评论 5.6/10 食物
  • 321 评论 6.3/10 性价比

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