ibis Brisbane Airport 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 104

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2 Dryandra Road, 4008 BRISBANE, Australia

Opis

O hotelu

  • Day stay rates available - please contact hotel directly

  • 5-minute walk to Brisbane Domestic Terminal

  • 25-minute drive to Brisbane City

  • 15-minute drive to the Brisbane Entertainment Centre

  • Easy access to main gateway arterial roads

Nasze pokoje

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Lokalizacja hotelu

ibis Brisbane Airport

2 Dryandra Road
4008 BRISBANE
Australia

Pozycja GPS:-27.386494, 153.116527

Telefon
Faks +61 7 3139 8108

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

CRIBB ISLAND BAR

Zdjęcie nieumowne

Zajmij miejsce przy jednym z wysokich drewnianych stołów na pełnym słońca tarasie lub pozostań w środku, pod przemysłowymi wentylatorami, przy jasnym stoliku z żółto-białymi akcentami i delektuj się napojami lub posiłkiem w gronie przyjaciół.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 104

Ocena TripAdvisor  4.0/5  Liczba opinii: 859

Certyfikat Doskonałości 2023

Convenient.

Ocena na stronie TripAdvisor 4.0/5

Reynard1 Opinia zatwierdzona w TripAdvisor

This hotel appears very new. Rooms were very clean and were adequate for an overnight when travelling. Not many amenities in the room but as stated ok for the stay. The restaurant offered a good range of food. Staff were very friendly and helpful. Shuttles had to be booked and paid for. One would expect these to be a free feature of an airport hotel. Otherwise all good.

Dear Raynard1, Greetings from the ibis Brisbane Airport. Thank you for taking the time to provide us with your wonderful review. I greatly appreciate your comments regarding our team, as they work hard to provide wonderful guest experiences. I am pleased that you found the room to be clean and suitable for your brief stay with us. Thank you for you feedback and we hope to have the opportunity to welcome you back in the future. Kind regards, Xin Jin Hotel Manager

Underwhelming

Ocena na stronie TripAdvisor 3.0/5

Wixters Couples - Opinia zatwierdzona w TripAdvisor

Look, for convenience if you have a long stop over it was great. However, for the price it was underwhelming and we put in a disabled room. As we were tired from our flight we decided just to bed down and get some sleep. The breakfast in the morning was average.

Dear Wixters, Thank you for taking the time to review our hotel. I am pleased that you appreciated our location. I am sorry to see that our room and breakfast offering did not meet your expectations on this occasion. I greatly appreciate the time you have taken to review our hotel and hope to have the opportunity to welcome you back for a much more pleasant experience. Kind regards, Xin Jin Hotel Manager

A big disappointment. Parking prices are exorbitant.

Ocena na stronie TripAdvisor 1.0/5

Gareth M Opinia zatwierdzona w TripAdvisor

Don’t stay here unless you have no other choice. We had a terrible experience at the Ibis at Brisbane airport. We stayed the night before an early flight and were charged $40 to park for less than 12 hours. The room was also very disappointing for the price paid.

Dear garethmY5865HW, Thank you for taking the time to review our hotel. I am sorry to see that your experience did not meet your expectations. At ibis we strive to provide superior guest experiences, and do our utmost to be transparent with our parking charges. I would appreciate the opportunity to further understand your dislike of the room, if you could contact me directly at Xin.Jin@accor.com it would be greatly appreciated. I look forward to hearing from you. Kind regards, Xin Jin Hotel Manager

Blatant Money Grab.

Ocena na stronie TripAdvisor 3.0/5

Jim S Opinia zatwierdzona w TripAdvisor

I had booked a room for the start and return of an overseas trip. I advised them when I would be arriving back from the trip , by the time I cleared Customs it would be about 10 am. They quoted me a price I agreed to. When I arrived at approximately 10 am after having little sleep for the past 48 hrs and desperately needed a sleep I was advised that an early check in was an extra $50. They would have to consult the cleaning staff to check the availability of a room. I wasn’t going to sit for three hours and wait so reluctantly paid the extra. The room was available immideatly, later when I turned on the TV it was programmed to welcome myself! The Room had been ready all along as they were expecting me. This was just a money grab from a vulnerable person at the time! Never again will I give them an opportunity to screw me over!

Dear jimsF4638SM, Thank you for taking the time to review our hotel. We pride ourselves in providing wonderful guest experiences, and I am sorry to see that we fell short on this occasion. I would greatly appreciate the opportunity to further investigate the challenges you experienced on your arrival, if you could reach out to me at xin.jin@accor.com. I look forward to hearing from you. Kind regards, Xin Jin Hotel Manager

Scam - they charge your card without your consent

Ocena na stronie TripAdvisor 1.0/5

Richard L Opinia zatwierdzona w TripAdvisor

I made a reservation and paid in full via Trip.com. When I checked in, I was asked to provide a credit card so any additional charge could be put on the card. When I checked out, I was confirmed there would be no additional charge. Unfortunately, on the following day, I noticed a charge had been put on my card. I have been contacting the hotel via Accor (that’s the only way to make contact) and asked for a refund. At first, I was told this had been passed to the hotel for a reply. Back and forth after 5 times with Accor, I requested it to be escalated as a complaint and asked for a formal response from the hotel. To date, I still have not received any response from IBIS Brisbane Airport! I contacted Trip.com about this with all the proofs. They said the hotel had now refunded the amount (after 2 months of effort!). Unfortunately on the same day when I was told I would receive a refund, I noticed I had been charged 20.40AUD without my authorisation. Trip.com advised me the hotel had told them it related to a charge for using the phone charger. I have never been told I would be charged for using a charger during my stay. Instead, I was told there would be no additional charge when I checked out. Also how come the hotel only decided to charge me 2 months after my stay with no receipts provided?! I booked this hotel only because of its location. I have never come across a hotel that steals people’s monies, fraudulently uses someone’s credit card and with such a poor management.

Dear richardll1312FX, Thank you for taking the time to provide us with your feedback. I am sorry to read of the challenges you have experienced in reaching out to us and I have emailed you directly, to advise of the resolution regarding your experience. Kind regards, Xin Jin Hotel Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 060 Liczba opinii 9.3/10 Lokalizacja
  • 2 764 Liczba opinii 7.5/10 Pokój
  • 2 462 Liczba opinii 8.8/10 Obsługa
  • 37 Liczba opinii 7.7/10 Internet
  • 1 642 Liczba opinii 8.2/10 Jedzenie
  • 1 183 Liczba opinii 8.1/10 Czystość
  • 843 Liczba opinii 4.5/10 Dobra oferta cenowa
  • 529 Liczba opinii 8.2/10 Śniadanie

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