Novotel Singapore On Stevens 4 étoiles

Note Avis clients (Note ALL) 4.1/5 1 676 avis

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Novotel Singapore On Stevens - Image 1
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30 Stevens Road, 28 Stevens Road, #01-01, 257878, 257878 SINGAPOUR, Singapour

Description

Les plus de l'hôtel

  • Paradis urbain luxuriant tropical dans le centre de Singapour

  • En plein centre-ville, près d'Orchard Road et du Jardin botanique de Singapour (site UNESCO)

  • Accès à Internet haut débit illimité sur plusieurs appareils

  • Service d'étage, salle de sport, laverie 24 h/24. Piscine à débord. et de nage, 4 restaurants

  • Parking gratuit pendant le déjeuner et le dîner. Parking de nuit pour les clients de l'hôtel

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Novotel Singapore On Stevens

30 Stevens Road, 28 Stevens Road, #01-01, 257878
257878 SINGAPOUR
Singapour

GPS:1.313439, 103.828417

Téléphone
Fax +65 6491 6085

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  1 676 avis

Note Avis clients 4.5/5

Benoit J. En famille - Avis confirmés ALL

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to know you appreciated our peaceful location, found the hotel spotless and well maintained, and appreciated its accessibility via the MRT. Your kind comments on our cleanliness are especially encouraging, and we will be sure to share them with our Housekeeping team. At the same time, we sincerely apologise that your breakfast experience did not meet your expectations. We are particularly sorry the orange and apple juice were unavailable during one of the mornings of your stay, along with the jam. On that morning, we experienced a particularly high influx of guests, which resulted in slower replenishment of some items than we would normally expect. While our team worked to replenish the buffet as quickly as possible, we understand how disappointing this must have been, and we apologise for the inconvenience caused. We continue to review our replenishment processes to ensure a more consistent dining experience, particularly during peak breakfast periods. Our breakfast spread is thoughtfully designed to cater to the diverse preferences and dietary requirements of our international guests, offering a wide variety of local and international selections. While we recognise that not every item may suit every individual's taste, we continuously review our offerings and value feedback such as yours to identify opportunities for improvement. Thank you once again for your valuable feedback and for your loyalty as our ALL Gold member. We truly appreciate your support and hope to have the pleasure of welcoming you back. Yours sincerely, Piotr Kupiec General Manager

Note Avis clients 2.0/5

Guy B. En couple - Avis confirmés ALL

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay experience. I would like to extend my sincere apologies for the inconveniences you encountered, particularly concerning the billing issues and your room's location relative to the elevators. We appreciate your understanding as our hotel was fully booked during your visit. I understand how disconcerting it can be to experience double charging for your stay, and I assure you that we take such matters seriously. It is our policy to ensure that all billing is handled accurately, and I regret that this was not managed well during your departure. I appreciate your bringing this to our attention. Such discrepancies can be distressing, and we strive to resolve them efficiently. We put this on our trace to ensure the rectification is done during your next arrival. Our Duty Manager, Kamala met with you upon your return stay and has rectified this. Your satisfaction is important to us, and we are committed to providing a seamless experience. Thank you once again for your insights, and I wish you a pleasant stay with us. Yours sincerely, Piotr Kupiec General Manager

Note Avis clients 4.5/5

Olivier G. Voyage solo - Avis confirmés ALL

Dear Valued Guest, Thank you for your wonderful review and for choosing to stay with us for five nights. We are delighted to know you enjoyed your modern room, comfortable bedding, swimming pools, breakfast buffet, and that our team made a positive impression throughout your stay. We also appreciate your constructive feedback regarding the Premier Lounge evening cocktail experience. Your feedback will be taken as a case study for when we review our offerings as we continuously look for ways to enhance the experience for our guests. Thank you once again for your recommendation. We look forward to welcoming you back for another enjoyable stay. Best regards, Piotr Kupiec General Manager

Note Avis clients 3.5/5

Benoit A. Professionnel - Avis confirmés ALL

Dear Valued Guest, Thank you for taking the time to share your feedback following your stay. We are pleased to hear you found your room comfortable. We do apologise that our housekeeping service and breakfast did not fully meet your expectations, and we appreciate your comments regarding the welcome from our team. In our efforts to promote responsible cleaning practices that minimise the environmental impact, our Housekeeping has adopted an environmental sustainability program designed to focus on reducing water and energy consumption, lowering our carbon footprint. Housekeeping service is provided every alternate day from the day of your arrival. Fresh towels are available at any time—simply let our team know, and we will be delighted to assist. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for an even better experience. Best regards, Piotr Kupiec General Manager

Note Avis clients 5.0/5

Marie B. En famille - Avis confirmés ALL

Dear Valued Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear you enjoyed your experience, particularly the tranquility of your room, the comfort of the bedding, our amazing blackout curtains and the attentive service from our team. We are glad to hear you love our filtered water available in all our guestrooms. Your recommendation means a lot to us, and we look forward to welcoming you and your family back for another memorable stay with us. Best regards, Piotr Kupiec General Manager

D'autres internautes évaluent notre hôtel

  • 878 avis 8.3/10 Site
  • 1 361 avis 7.5/10 Chambre
  • 1 951 avis 7.4/10 Service
  • 12 avis 8.8/10 Internet
  • 633 avis 6.7/10 Propreté
  • 447 avis 7/10 Petit déjeuner
  • 387 avis 8/10 Qualité/prix
  • 235 avis 9.7/10 Piscine

Dispensé par Trustyou

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