Pullman Sydney Airport 5 estrelas

Had an overnight stay on 27th Jan 2023 in one of the deluxe room. Typical Pullman - the room was good with comfortable bed, practical working desk, good shower (& bath) and quality in room service - as i did both room dining for dinner and breakfast. What let me down is the parking on site. I arrived in my rental car and upon arriving to parking gate; I realised entry is only possible with a hotel swipe card and there’s no one answering the buzz on the gate. I reluctantly have to reverse my car and complete my check in process. Despite expressing it’s my first time staying in the hotel and I’m using the car parking facilities; there’s no further communication on accessing in/out of site parking. When I checked out the following day and tried to leave the car park; I realised again I have to use hotel access card to leave the gate. Again; at no instance there is made known to me or there is any signage to advise me. Whilst the overall hotel stay was great; I was let down by the whole car parking experience. They should consider below: - visible signage at both car park entry and exit to advise hotel guest that hotel access card is needed for entry and requirement to check in first. - staff should advise if guest if first time to hotel and using car park facilities around access restrictions. Alternatively, details included in email after room reservation. Site parking is an advantage but in this instance; it’s managed poorly and left an unwanted experience.

Nice hotel near Sydney airport. Airport shuttle available. Although I’m Accor Gold member unfortunately check in process was taking longer than usual. Upgrade received. Nice room big room with a big bath to relax and watch tv. Shopping, restaurants and train station are not far away to walk.

1 night staycation at their deluxe room. Good sized room and modern. Twin beds is big enough to accomodate family of 4. Room has view around the airport which is quite nice. Check in was very smooth and straight forward. Parking is plenty and easy to find. Hotel is modern and nice atmosphere. Will stay here again in future.

Only one night to be sure if connecting flights so hesitated before booking at this price point … but!!! Everything was exceptional. Value.. service..location. Will always use the Pullman before morning flights.

We had a flight cancellation and the airline (Cathay Pacific) put us up in the Pullman. Despite the 40 hour delay (horrid) I am so grateful we were allocated to this hotel. The rooms were great - nice light, comfy beds, modern and well appointed. There was a decent gym and it's close enough to the beach (Coogee) for us to use the time delay well! The food was surprisingly good - we had the pasta, steak, pumpkin soup and breakfast options - all really yummy. Thanks to the staff who were really very accommodating. Especialyl when I left my wallet - luckily they found it and kept it safe for me. Huge relief and so grateful that they were on top of it. Communication was great too. Thank you to Christina, Daniel and the team at Pullman Sydney Airport!