Mantra Sydney Airport 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 2.474 comentários

Mantra Sydney Airport - Image 1
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Descrição

Extras do hotel

  • Localizado a 800 m dos terminais domésticos, ou a 10 min a pé

  • A apenas 4 km do terminal internacional por meio de um serviço de traslado de $ 7

  • Vista panorâmica da pista de um lado do hotel.

  • A 30 minutos de táxi do centro comercial de Sydney

  • estacionamento no local com opções de permanência por longo prazo.

Nossas acomodações

Reservar este hotel
Quarto 1

Localização do hotel

Mantra Sydney Airport

3 Ross Smith Avenue
2020 MASCOT
Austrália

GPS:-33.932831, 151.186755

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Propriedade 100% para não fumantes

ON SITE RESTAURANT

o restaurante e bar no local serve uma deliciosa variedade de opções de almoço e jantar para se adequar ao seu itinerário. Menu de café com uma filosofia de serviço descontraída. Serviço de bar fornecido pelo restaurante.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  2.474 comentários

Classificação no TripAdvisor  3.9/5  610 comentários

Nice location poor aircon

Classificação TripAdvisor 1.0/5

Lee H Negócios - Avaliação certificada TripAdvisor

Dear Lee, Thank you for taking the time to share your feedback with us. I'm truly sorry to hear that your recent stay did not meet your expectations, and I want to sincerely apologize for the discomfort and inconvenience you experienced. We understand how important a comfortable room temperature and a quiet environment are for a restful night’s sleep. It’s disappointing to hear that the air conditioning system in both rooms was not functioning properly and that our team was unable to resolve this during your stay. I will personally follow up with our maintenance team to ensure this issue is addressed immediately. I also regret that we were unable to offer a more suitable solution at the time, especially after your move from an airport-view room. While we do our best to ensure guests receive the room type, they’ve paid for, we understand your frustration at not receiving a refund or acknowledgment for this change. This will be reviewed internally so we can better support our guests in similar situations in the future. Lastly, I’m particularly sorry to hear that your concerns were not met with the level of care and attention they deserved during check-out. This is not the standard of service we strive to provide. Please know your comments have been taken seriously, and we are taking steps to ensure improvements are made. If you’re open to it, I would welcome the opportunity to discuss your experience further and personally assist with any future stay. We’d love a chance to provide the experience you were expecting. Kind regards, Shaheen Dipa Assistant Manager

Small room and very disappointing restaurant

Classificação TripAdvisor 3.0/5

phildally57 Romântica - Avaliação certificada TripAdvisor

Dear Phil dally, Thank you for sharing your feedback following your recent stay with us. While I’m glad to hear you found the bed comfortable and appreciated the convenience of our location, I’m truly sorry that the rest of your experience fell short of expectations. We understand how important a relaxing and enjoyable meal is—especially when travelling—and I sincerely apologize that your dining experience did not reflect the quality we aim to deliver. Your comments regarding the fish dish and salad presentation have been shared with our Head Chef for immediate review and follow-up with the kitchen team. Regarding the room size, all of our rooms are indeed compact, as clearly displayed on our website with accurate descriptions and photos. We aim to be transparent about what guests can expect, especially given our location near the airport where space is at a premium. While they are designed to be efficient and comfortable for short stays. We genuinely appreciate your honest feedback—it helps us identify areas for improvement, and we take it seriously. I’m sorry we didn’t meet the standard you’ve experienced at other airport hotels, and I hope you’ll give us the opportunity to provide a much better experience in the future. Kind regards, Shaheen Dipa Assistant Manager

Igiene zero

Classificação TripAdvisor 1.0/5

ValeriaC937 Romântica - Avaliação certificada TripAdvisor

더럽고 더럽고 더럽습니다. 절대 비추!

Classificação TripAdvisor 1.0/5

Stay58569229680 Avaliação certificada TripAdvisor

Mantra Sydney

Classificação TripAdvisor 4.0/5

ribeiroadrianno Romântica - Avaliação certificada TripAdvisor

Appreciate the feedback We are pleased you enjoyed your stay and we will certainly take on board your comments on room servcie... Look forwrd to your return in the fuutture regards Tom

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 961 comentários 8.9/10 Localização
  • 1.354 comentários 7.1/10 Quarto
  • 1.313 comentários 7.8/10 Serviço
  • 21 comentários 4.8/10 Wifi
  • 719 comentários 8.3/10 Comida
  • 606 comentários 6.3/10 Limpeza
  • 225 comentários 7.3/10 Café da manhã
  • 8 comentários 0/10 Centro de Bem-Estar/Spa

Com a tecnologia Trustyou

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