ibis Styles London Ealing bintang 3,5

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.192 ulasan

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Deskripsi

Keistimewaan hotel

  • ** Hotel unik bertema bioskop dengan aksesori alat peraga dan poster di area hotel

  • **Berjalan kaki ke stasiun Ealing Broadway, akses mudah ke bandara Heathrow dan ke pusat kota

  • ** Ideal untuk musim panas, banyak ruang hijau untuk festival. Festival Komedi Ealing, Blues.

  • ** Hotel ramah anak, dengan * area bermain anak. Biaya tambahan untuk hewan peliharaan

  • We are Cashless. By decreasing cash transactions, we can effectively streamline our operation

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Lokasi hotel

ibis Styles London Ealing

32-38 Uxbridge Road, Ealing, Ealing
W52BS LONDON
Britania Raya

GPS:51.5127, -0.3122

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
  • Room service

CAFE

Buka mulai pukul 12.00 - 22.00, restoran menawarkan beragam pilihan hidangan internasional dan makanan sehat. Kami berkomitmen menyediakan hidangan berbahan lokal dan musiman, disajikan dengan layanan yang baik dan bernilai terjangkau.

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Peringkat ALL  4.5/5  1.192 ulasan

Peringkat TripAdvisor  4.0/5  315 ulasan

Sertifikat keunggulan 2024

Liked the rooms but..

Catatan Tripadvisor 2.0/5

reinaldoputraa Ulasan TripAdvisor tersertifikasi

We stayed for 3 nights with the family here and the location is just ideal. It has close proximity to Ealing Broadway Station and various eateries around the area. The rooms were spacious and immaculate, the "movie set" theme throughout the hotel was unique and fit in with the Ibis Styles concept. We slept well due to the well-soundproofed building. However, I felt that the staff interaction was a bit cold and not welcoming. There was no engagement and any effort to have meaningful conversation. We did not get asked upon arrival and departure if we enjoyed London nor our stay. I am an ALL Gold member and upon check-in, I was not informed about the welcome drink. I had to ask and only then I was explained. I had a preference of higher floor rooms (which I was lucky to be allocated in high floor rooms every time I stay in Accor properties), but I was assigned in the second floor for this stay. I accepted this considering we had two rooms and maybe they did not have two rooms adjacent in the higher floor. This is not an issue but reflecting on the previous point about staff interaction, this would be best to be communicated. Overall, we did enjoy our rooms but we did not feel warm and welcomed. I read through the reviews just before writing this review and found that the staff actually got quite a lot of compliments. Maybe it was just a bad day at the office for me?

Dear Reinaldo, Thank you for taking the time to share your review and your comments about your stay at Ibis Styles London Ealing. We truly appreciate the feedback you shared about our hotel and your experience. We regret to hear that the welcome you received by our staff was not up to the expectations. We always aim to provide the highest standards of customer service, and we'll use your feedback to reinforce the training to our team. We hope to have you back at Ibis Styles London Ealing again in the future, with the promise to make your experience a memorable one. Kindest regards C Soncin, Assistant General Manager

My review

Catatan Tripadvisor 5.0/5

ANDREWWESTALL Solo travel - Ulasan TripAdvisor tersertifikasi

The staff were friendly ahd very helpfull, and the hotel and my room was very clean and tidy. I would recomend this hotel to any of my family or friends.

Dear Andrew, Thank you for your kind review, we are glad to know that you enjoyed your stay with us. We hope to see you again soon! Best regards, Gloria Granados Reservation Team Leader

Excellent newly refurbed hotel in the heart of Ealing.

Catatan Tripadvisor 4.0/5

Will D Keluarga - Ulasan TripAdvisor tersertifikasi

Excellent ibis styles property that punches above its weight for the brand. New rooms and lobby area are well appointed with excellent fixtures. Large bathrooms and spacious rooms with great aircon. Friendly bar staff with extensive menu of drinks and pub fare. Perfectly clean throughout. Well located in the heart of Ealing, but note that it’s about 10-15 minutes’ walk to Elizabeth line stations at both Ealing Broadway and West Ealing, so may feel far for those using it to get into town or Heathrow, though at the price point I would consider it again for this purpose. Beds could benefit from the ibis “sweet sleep” toppers, but weren’t terrible. All in all, I’m generally a bit skeptical of ibis styles properties for their inconsistency (sometimes they feel “better” than ibis and other times “cheaper”). But this one delivers!

Dear Will D, We very much appreciate your comments regarding your stay at the ibis Styles London Ealing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Gloria Granados Reservation Team Leader

No response to my contacting them

Catatan Tripadvisor 1.0/5

Johnston66UK Bisnis - Ulasan TripAdvisor tersertifikasi

No response to my emails asking for a copy of my invoice. I've contacted them twice by email and once by phone and I'm being ignored. This is a great shame because I stay there regularly, I have done so for some years, but I need the invoice for business purposes. This isn't good enough.

Thank you for taking the time to share your feedback. I sincerely apologise for the inconvenience you have experienced regarding your invoice request. To resolve this matter promptly, please contact me directly at anna.manauro@accor.com with your full name and date of stay, and I will ensure you receive your invoice promptly - Anna Manauro, Interim General Manager

Excellent stay

Catatan Tripadvisor 5.0/5

joand407 Ulasan TripAdvisor tersertifikasi

Room was very comfortable and tidy…..had a restful stay good nights sleep.Breakfast was excellent…..would highly recommend and would definitely stay here again Staff were very accommodating with any inquiries we had…there is also an ironing room…..what an absolutely amazing idea…..worked well..

Thank you so much for your wonderful review Joand407! We are thrilled to hear that you had an excellent stay with us and that you found your room comfortable and tidy. It's great to know that you enjoyed a restful night's sleep and that our breakfast met your expectations. Our team takes pride in being accommodating, so your kind words mean a lot to us. We're also delighted that you found the ironing room to be a helpful and amazing idea. We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay. Best Regards, Anna Manauro - Interim General Manager

Dalam Kemitraan dengan TripAdvisor

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  • 556 ulasan 8.7/10 Kebersihan
  • 460 ulasan 5.5/10 Sarapan
  • 264 ulasan 9.5/10 Suasana

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