Novotel Suites Ambassador Seoul Yongsan 5 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.2/5 220 Bewertungen

Novotel Suites Ambassador Seoul Yongsan - Image 1
Novotel Suites Ambassador Seoul Yongsan - Image 2
Novotel Suites Ambassador Seoul Yongsan - Image 3
Novotel Suites Ambassador Seoul Yongsan - Image 4

Beschreibung

ALLSAFE geprüftes Hotel

Hotel-Extras

  • Im Herzen von Seoul gelegen, liegt Yongsan in der Nähe vieler beliebter Sehenswürdigkeiten.

  • Direkter Anschluss zum größten Bahn- und U-Bahnhof Koreas, Yongsan-Station.

  • Each room with semi kitchen

  • Luxurious premier lounge

  • Restaurants, Bars, Tagungsräume und weitere Einrichtungen im Seoul Dragon City Complex

Unsere Unterkünfte

Take advantage of our Flight + Hotel offers

Discover

Lage des Hotels

Novotel Suites Ambassador Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
Südkorea

GPS:37.53177, 126.9631

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Shuttle
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.2/5  220 Bewertungen

TripAdvisor-Gesamtwertung  4.0/5  196 Bewertungen

Not a 5 star hotel

Note Tripadvisor 3.0/5

Mae T Zertifizierte TripAdvisor Bewertung

More of a 3 star hotel than a 5 star hotel. First this first is, how do you not provide toothbrush and toothpaste for amount this hotel charges. Sofa bed is not what it looks like on picture. The way sofa bed was set up, it was sloppy. TV is not even a smart TV. Signs say to check in on the 26th floor, but no one was there. I’m writing this review in the middle of my stay, to show how disappointed I am with this hotel.

Dear 369maet, Thank you for taking the time to tell us about your experience at Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Accor's policy prioritize environmental sustainability by omitting single-use amenities like toothbrushes. While striving to maintain a balance between environmental consciousness and guest satisfaction, we sincerely appreciate your understanding and cooperation regarding this policy. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cecile Guest Experience Manager

Follow-Up Stay -- Still Happy and Additional Feedback

Note Tripadvisor 5.0/5

cheheehan Zertifizierte TripAdvisor Bewertung

I just completed my second stay at the hotel after a 3-day interim for a domestic trip. This is a follow-up to my review titled “Most Convenient and Comfortable Hotel in Seoul,” written on Nov 11, 2023. I still highly recommend the hotel to all types of travelers with a budget. I was actually given the exact same room as my first stay, which made me feel like coming home. After having more time to experience the hotel, I wanted to add to my first review, which is lengthy and detailed. Visitors may notice some barren areas around the hotel as the Yongsan area is being developed into a major business/transportation hub. It in no way detracts from the hotel's proximity to shopping, eating, entertainment and businesses. A positive is that it reduces traffic around the hotel. Compared to hotels located in downtown Seoul or Kangnam, transportation to Incheon or Gimpo Airports is about 20-30 minutes faster as the hotel is located right next to a major artery leading to the airports. A risk for travelers staying at downtown hotels is the frequent demonstrations and protests held near City Hall. This results in road closures and congestion around the hotels and delays transportation. The convenience store at the hotel gets crowded during busy times. One tip is to cross the large street at the entrance of the hotel, where there are many restaurants and convenience stores. There is also an E-Mart (Korea's Walmart) at the IPark Mall (5-10 min walk), where you can find almost anything a traveler would need. On the flip-side, I also noticed some areas where things could be better. Fitness Center - I used the gym daily and found the Fitness Center reception staff to be less welcoming vs others. They didn’t pro-actively offer access to the sauna facilities and their greetings are erratic. They seem to cater more to the health club members rather than hotel guests. Note that there is a policy of not allowing in people that are heavily tattooed. Room - The in-room laundry machine is a luxury but I recommend allocating at least 3-4 hours to completely wash and dry clothes. There is also no large clock in the room, which I found inconvenient. Rooftop - I went to open-air Sky Park lounge on the roof of the hotel to take pictures. The views are fantastic but taking pictures was a challenge due to all the glass windowed walls being dirty. In conclusion, I highly recommend the hotel to all types of travelers except those on a tighter budget. I think the hotel is a great value but if you want to save money on hotels, then this is not the best option. The overall service quality was consistent with my first stay….impeccable. Some staff I'd like to thank are: Receptionists Jennifer Song, Clare An, and Jalynne Lee and Mr. Jun Hwang (Sales Manager). I have already booked 2 more stays for Dec 2023 and Mar 2024 and look forward to those trips.

Thank you for your detailed feedback on your second stay. We're glad to hear you had a positive experience and appreciate your loyalty. Your insights into the hotel's surroundings and transportation benefits are valuable for fellow travelers. We also appreciate your constructive feedback on the Fitness Center, in-room amenities, and rooftop cleanliness. We apologize for any inconvenience and will address these concerns. Thank you for acknowledging our service quality and specific staff members. We look forward to welcoming you back in December 2023 and March 2024 for more enjoyable stays. Safe travels! Cecile, Guest Experience Manager

Best long stay experience ever!!

Note Tripadvisor 5.0/5

Wayne N Zertifizierte TripAdvisor Bewertung

현재 노보텔스위트 35층에서 일년째 장기투숙중이고 하우스키핑담당자분 너무 친절하시고 정리잘해주셔서 덕분에 일년동안 너무 편하게 잘지내고있습니다~ 장기투숙이니까 물건이랑 옷 되게 많은데 수납이랑 옷정리도 너무 잘해주셔서 너무 좋습니다. Currently I’m having my long stay in Novotel suites, it’s the best long stay experience I have ever had, all the employees and housekeeping managers are so kind and arrange my stuffs perfectly.

Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager

Poor Management

Note Tripadvisor 2.0/5

Hanono111 Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Over all a very poor expiriance with your hotel.. Toilet not working TV not working... Room service come after one hour.. Hotel maneger not responding.. The breakfest was OK. Just service is un welcoming The Location of the hotel is 15-20 min texi ride from the center

Dear Customer, Thank you for staying at our hotel and taking the time to write a review. We are very regretful for the displeasing experience you had at our hotel. Please be assured that we take your feedback seriously and your thoughts have been shared with our team. We sincerely hope you will grant us another chance to provide you a better service, as we always try to learn from our mistake and strive to give the best service experience to every customer. -Cecile, Guest Experience Manager

LOVED IT

Note Tripadvisor 5.0/5

flea868 Zertifizierte TripAdvisor Bewertung

Comfortable bed, beautiful view, frig, washer/dryer in room! Across street from train/subway! Starbucks a block away. Concierge staff not knowledgeable about area restaurants but extremely nice and helpful with directions.

Dear Customer, Thank you staying at our hotel and taking the time to write a review! We are glad to know that you had a pleasant stay; we always strive to give the best service experience to every customer. We hope to see you soon! –Cecile, Guest Experience Manager

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 379 Bewertungen 8.9/10 Lage
  • 595 Bewertungen 8.3/10 Zimmer
  • 389 Bewertungen 7.3/10 Service
  • 7 Bewertungen 5.3/10 Internet
  • 204 Bewertungen 7.6/10 Sauberkeit
  • 106 Bewertungen 7.9/10 Frühstück
  • 49 Bewertungen 9.5/10 Wellnessbereich

Mit freundlicher Unterstützung von Trustyou

Unsere anderen Etablissements in der Nähe

Alle unsere Hotels in Seoul