Classificação clientes Avis (Classificação ALL) 4.2/5 1.364 comentários
Av Prof.ª Izoraida Marques Peres, 770, Parque Campolim
Acesso: 73 km / 45 mi 1 hrs 30 min drive
Acesso: 101 km / 62 mi 3 hrs drive
Acesso: 116 km / 72 mi 2 hrs 40 min drive
Check-in a partir das - Check out até as
Agradável, moderno, aconchegante e espaçoso. Aberto para café da manhã das 06:00 as 10:00 (seg a sexta) e das 06:00 as 10:30 ( final de semana e feriados).
Espaçoso, com design contemporâneo e adaptável, o quarto do Novotel é verdadeiramente um local de descanso, perfeito para todas as suas necessidades. 25m2 com todo conforto, praticidade e modernidade necessários a uma estada memorável. Mesa de trabalho, frigobar, cofre, armário, ar condicionado, TV e um lindo e espaçoso banheiro com uma parede de vidro (com fechamento opcional) e muito mais!
Avaliações dos nossos hóspedes
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Room was very average - but price, amenities, and location were great.
Classificação TripAdvisor 3.0/5
Brian F Família - Avaliação certificada TripAdvisor
I stayed here with my husband for a few nights while visiting family in Brazil. The room was extremely affordable, which we were very happy with. But as usually is the case, you do get what you pay for. The room was as basic as basic gets - we were a little disappointed in the quality of the bed, sheets, pillows, towels, etc. But I guess we should have expected that. On the other hand, the hotel staff were all extremely helpful and friendly, the food at the restaurant was excellent, the bar tender was wonderful, and I used the gym which was above average. It's also a hop, skip, and a jump across the street to a great mall with plenty of food options. Overall, good for a short stay.
Dear Customer, The purpose of our work is that our customers leave satisfied, return and refer others. Therefore, every comment is important for recognition and/or for us to drive improvements whenever necessary. Happy for the comments from the team and food, this has already been directed to the teams. About trousseau, we will observe and review, however, we have already bought new ones. Our team will always be at your disposal. Sincerely Edmar Thomas General Manager
Classificação TripAdvisor 4.0/5
HGinBrasil Família - Avaliação certificada TripAdvisor
Quiet hotel, fairly new, and good breakfast. Near the mall and other stores. Air conditioning is nice and rooms have refrigerators. The staff is very nice and helpful. Electrical outlets are 220 volts, not 110, so you may want to have a voltage adapter. Showers are nice and spacious.
Dear customer, We are happy and thank you for staying with us and for your comments on our structure and services at Novotel Sorocaba. The perception of our clients is very important to recognize team performance or to direct actions when needed. Our team will always be at your disposal and we will look forward to your return soon. Sincerely Edmar Thomas General Manager
Second Time and always wonderful!
Classificação TripAdvisor 5.0/5
moniqueashbrook Couples - Avaliação certificada TripAdvisor
Second time better than first with great staff, food, entertainment and location, we felt as at a "second" home. We had a week with great friendly staff, delicious daily breakfast , super clean room and very good service. The Happy Hour deal with food and drinks inclusive and great band was fantastic. Saturday Feijoada is delicious and not to be missed. Bar tenders are fantastic and made great cosmopolitan martinis and delicious watermelon caipirinhas. Valet is prompt and fast. We had room service twice and food was excellent. Safe hotel for single travelers, elevator will not move without your room key. Everything was great but a choice of pillows would be good. Thank you all the fantastic staff we'll be back soon
Dear Monique, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Edmar Thomas Gerente Geral
Classificação TripAdvisor 5.0/5
rickanderson5 Couples - Avaliação certificada TripAdvisor
Convenient location to mall, restaurants, grocery store and interstate. Property was well maintained and staff very polite, helpful and multi lingual. Room could use a little maintenance but was suitable for a weekend stay. Food service was fantastic and quality of breakfast was very nice.
Dear Rick, on behalf of all staff, thank you for informing us and communicating about our structure and services. You are always welcome. Sincerely Edmar Thomas General Manager
Classificação TripAdvisor 5.0/5
U3741MFsimoner Família - Avaliação certificada TripAdvisor
the reception left a lot to be desired, the attendants both at night and in the morning, could be more polite, do not say good night, good day and not good afternoon, and are not at all friendly at the time of check out and check in.
Dear Host, we thank you for taking the time to write to us following your stay at the Novotel Sorocaba. We regret that the service did not live up to your expectations, so please accept our sincere apologies. Novotel hotels always want to provide the best quality of service in their stays; consequently, your opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality and service of our receptionists. Once again, we appreciate your comments and hope to regain your confidence during your next stay. In the hope of welcoming you briefly, please accept our sincere regards Sincerely Edmar Thomas General Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price