Novotel Suites Paris Expo Porte de Versailles bintang 4

The hotel was clean and spacious. From the moment we arrived until we left, we were treated very nicely. Even though we did not get room service for 2 days when requested. Overall a very nice hotel. The pictures are exactly what you see in person. Very good and spacious for a family of 3. There are nearby restaurants and the metro is 2 minute's walk distance. The Continental breakfast offered at the hotel is spectacular; there is a range of choices to pick from. Will definitely stay there again when I return to Paris

We stayed here for 5 nights, arriving mid morning after a long overnight flight. Moise was awesome, sorted our room out quickly and was very welcoming. The room was great, quiet, clean and comfortable. Breakfast was great and set us up each day. Easy to get anywhere quickly with the metro being right outside. I’d recommend here without hesitation.

The label outside my room mentioned "executive suite", but it is a huge scam. My relative who booked a "superior suite" and paid much less, yet the room was exactly the same (except for the tiny pullout bed). The room is so crammed and barely any space to walk inside. I booked it for 2 adults and 2 children and the bed provided for the kids was a single bed with another small pullout bed. I have stayed in many hotels, but this was disappointing by any standards. The bathroom arrangement was a disaster. The main one had only shower facility and the toilet was separate one, which was in another corner of the room. Funny enough, there was a tub and a separate shower chamber in the bathroom. Hard to comprehend why both are provided while toilet is a separate one. First time seeing such a thing ever. The staffs were friendly and the location was accessable. Apart from that, the hotel was DISASTROUS. Won't recommend to anyone.

I would have rated it 4 star had they not messed up with lost and found. Front desk staff is very helpful especially The Polish girl and Akil however attitude of other team members I encountered was very transactional. I left behind something and called hotel at around mid-night as soon I realized it and they advised that nothing was found. Called next day in the morning, evening, day after with same response - we have checked with housekeeping manager and nothing was reported in lost and found. I checked in back in the hotel and same response for 2 days that we have very robust lost and found procedure and have checked with housekeeping until I demanded product to be replaced and magically it was found. In our first room toilet and bathroom are separate so you have walk from toilet to bathroom to wash hands which is a weird design. In our second room, called before for an extra blanket which was kindly placed by Akil however kids bed were not made and that means we had no Blanket for little one and no towels for kids. Super comfy beds, aircon works well, next to Metro station

Room's better in reality than in photos. Staff members are polite and hospitable, especially Mathilde! Breakfast buffet small BUT with high quality products. Lack of an a la cart restaurant for lunch and dinner wasn't important for us. We will definitely revisit.