Hotel Mercure Paris Porte de Versailles Expo bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.313 ulasan

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Hotel Mercure Paris Porte de Versailles Expo - Image 1
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Hotel Mercure Paris Porte de Versailles Expo - Image 4
36 38 rue du moulin, 92170 VANVES, Prancis

Deskripsi

Keistimewaan hotel

  • Kamar direnovasi dan modern

  • Di samping "Porte D" di Parc des Expositions/Hall 7. Parkir pribadi tertutup

  • 19 ruang pertemuan modular serta berperalatan lengkap dengan sinar matahari seluas 750 m²

  • Restoran Millésime, modern dan hangat, hidangan Prancis

  • Kamar family, kemungkinan kamar berdampingan. Coba tanyakan!

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Lokasi hotel

Hotel Mercure Paris Porte de Versailles Expo

36 38 rue du moulin
92170 VANVES
Prancis

GPS:48.827125, 2.292001

Telepon
Fax +33 1 46 48 56 56

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

MILLÉSIME

Chef kami menyuguhkan hidangan khas Prancis dan beragam sajian unik lain dalam suasana modern dan hangat. Dekat dari Paris Expo Porte de Versailles, kami siap menyambut tamu sepanjang minggu untuk menikmati menu makanan atau minuman kami.

Pesan

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Peringkat ALL  4.5/5  1.313 ulasan

Peringkat TripAdvisor  3.9/5  145 ulasan

Room for customer service improvements

Catatan Tripadvisor 4.0/5

FyldeFord Ulasan TripAdvisor tersertifikasi

In general the hotel exceeded my expectations having read some of the reviews but certainly some areas for improvement. My room was clean, comfortable and well presented. I had a superior room which included dressing gowns, slippers and coffee machine. It was also very quiet. The bedding was of a good standard with a good choice of pillows but I found the mattress uncomfortable. Breakfast was mediocre. Quality and selection could be improved. The space available was very cramped and crowded and one morning I wasn't even able to pull out my chair without the guest behind me leaving their seat. Biggest area for improvement would be the customer service on reception. On arrival, I waited over 30 minutes for check in despite 3 members of staff in attendance at the desks. I was later advised that I was fortunate as shortly before people were in line out the door! When I was eventually able to check in, I was shocked that the reception staff member didn't event apologies for the delay and my wait. In fact he barely said a word and didn't smile once. I didn't feel welcomed at the hotel. At the end of my stay, I asked reception to pre-book a taxi for the airport the evening before my departure, as I had an early start. I was invited to return to my room and the receptionist said she would call up in 3 minutes to confirm. I after 15 mins I heard nothing so I went down to check. She wasn't busy with anyone - reception was empty. She assured me it was confirmed but I was annoyed that I had to follow up. In the morning I waited for the taxi but it didn't arrive. When I checked with a gentleman on reception, he said there was no record of any reservation requested or booked for my room. I had to then call for a taxi as soon as possible which left me leaving much later for the airport than I had planned. I was very angry and disappointed by the failure to meet my request.

Good experience

Catatan Tripadvisor 5.0/5

Marius S Ulasan TripAdvisor tersertifikasi

The hotel is comfortable and conveniently located, making it easy to reach downtown. The staff were very helpful throughout our stay—special thanks to Solene at breakfast reception! She’s incredibly sharp and truly service-minded, which made our mornings smoother and more enjoyable. Overall, a great experience that made our stay much easier. Highly recommended!

Bonjour, Un immense merci pour votre retour ! Nous sommes ravis que vous ayez apprécié le confort de l’hôtel, son emplacement, ainsi que l’accueil de notre équipe. Nous ne manquerons pas de transmettre vos compliments. Au plaisir de vous accueillir lors d'un prochain séjour à Paris. Cordialement, Linda-Julie KIMONA Community Manager

Worst experience ever

Catatan Tripadvisor 1.0/5

Janelinha_azul Ulasan TripAdvisor tersertifikasi

had a reservation at your hotel tonight and I had the worst experience I ever had in a hotel. First the receptionist was unpleasant (to say the least) to my colleague. He was waiting to be attended with his identity card and he started correcting his manners - saying that he needed to say what he wanted and that it could a present his Portuguese identity card. I was also waiting but he decided that I should be ignored. Finally he got my identity card and wouldn’t talk to me and finally said that our reservation had been transferred to a different hotel and that we could walk 15 mins with our suitcases. The taxi was at on our expense.

Chère Janelinha, Nous sommes navrés que votre expérience n'ait pas été à la hauteur de vos attentes. La satisfaction de nos clients est très importante pour nous. Nous nous excusons pour la gêne occasionnée, sachez que des mesures sont prises avec nos équipes pour éviter que cela ne se reproduise. Nous espérons avoir la chance de vous accueillir de nouveau pour vous procurer une meilleure expérience, En vous souhaitant une merveilleuse journée, Séverine Moire Directrice générale

Great Hotel Experience

Catatan Tripadvisor 4.0/5

jaswj95 Ulasan TripAdvisor tersertifikasi

Great Parisian Hotel with a great variety of breakfast items and a restaurant where you can enjoy your dinner and watch the ongoing Euro tournament. Restaurant food variety is good as well. The rooms are good with comfortable beddings to relax after a tiring day in Paris, dubbed "The City of Lights".

Dear Guest, Thank you for your positive and detailed feedback following your stay in our hotel. We are pleased to hear that our rooms and the variety of our restaurant have helped to make your trip more enjoyable. We look forward to welcoming you during your next stay in Paris, Best regards, Séverine Moire Director General

Good choice

Catatan Tripadvisor 4.0/5

cianabro Bisnis - Ulasan TripAdvisor tersertifikasi

Quick business trip in Paris. One night spent at this hotel. Modern facility, welcoming. Close to Expo area. Spacious and clean room, even though not well-equipped. Good breakfast. Gentle staff. Globally recommended, above all in case of event at Expo.

Dear Cianabro, Thank you for taking the time to tell us about your experience at the Mercure Paris Porte de Versailles Expo Hotel. We are delighted that you enjoyed our hotel and its location. We look forward to welcoming you on your next business trip to Paris. Best regards, Séverine Moire Directrice générale

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 448 ulasan 7.9/10 Lokasi
  • 848 ulasan 7.1/10 Kamar
  • 1.014 ulasan 8/10 Pelayanan
  • 7 ulasan 6.8/10 Internet
  • 468 ulasan 7.5/10 Kenyamanan
  • 397 ulasan 7.2/10 Sarapan
  • 341 ulasan 7.6/10 Kebersihan
  • 10 ulasan 2.7/10 Kebugaran/olah raga

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Properti kami yang lain di sekitar

Semua hotel kami di VANVES

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.