墨尔本泰瑞街美居酒店 4 星

客户意见评级 4.1/5 3,041 评论
+ 13 服务
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酒店其他优惠

请注意,墨尔本目前有大量施工项目,酒店附近也有在建工程。我们所有的客房均安装双层隔音玻璃,以便将噪音对入住宾客的影响降到最低。

酒店及周边服务

从 14h00 办理登记入住手续

从 11h00 办理退房手续

付费服务

服务和实用信息
  • WIFI/互联网连接
  • 泊车
  • 全禁烟宾馆
  • 使用空调
  • 接待处全天候开放
  • 提前入住/延迟退房付费服务
  • 干洗/熨烫付费服务
餐饮
  • 早餐
  • 1 餐厅
  • 客房服务
商务服务
  • 1 会议室
  • 自助商务中心
  • 提供复印/打印服务

酒店位置

墨尔本泰瑞街美居酒店

43 Therry Street
Victoria
3000
墨尔本
澳大利亚

电话: +61396376666

传真: (+61)3/96376677

联系电子邮件

从 14h00 办理登记入住手续

从 11h00 办理退房手续

  • Free Tram Zone :   19, 57, 59 Queen Victoria Markets

  • 乘飞机

    AVALON AIRPORT 达到 56公里 / 34.8 英里

  • 乘飞机

    MELBOURNE TULLAMARINE 达到 22公里 / 13.67 英里

  • 乘飞机

    TULLAMARINE AIRPORT 达到 21公里 / 13.05 英里

  • 乘火车

    FLINDERS STREET 达到 2公里 / 1.24 英里

  • 乘火车

    MELBOURNE CENTRAL 达到 0.5公里 / 0.31 英里

  • 乘火车

    SOUTHERN CROSS 达到 2.2公里 / 1.37 英里

GPS :-37.807001, 144.960461

我们的客房

酒店设有 79 间翻新的单间公寓,配有设施齐全的小厨房,提供 2 个电炉、微波炉、冰箱、陶器、餐具、办公桌、套间浴室和免费无线网络。非常适合商务和休闲旅客下榻。

单间公寓,配备 1 张大床

  • 最多人数: 3
  • 面积: 从 26
  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 沐浴用品

双床单间公寓,配备 2 张单人床

  • 最多人数: 2
  • 面积: 从 26
  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 沐浴用品

尊享单间公寓,配备 1 张大床

  • 最多人数: 2
  • 面积: 从 26
  • 客房内的无线网络
  • 高速网络
  • 咖啡/茶器具
  • 沐浴用品
  • 浴袍

酒店餐厅和酒吧

RESTAURANT ON LEVEL NINE

美食类型: 咖啡厅

The restaurant is open from 6:30am to 10:30am weekdays and 7:00am to 10:30am weekends with Room Service served 5:00pm to 10:30pm.

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:1

  • 最大面积:25 平方米

  • 最大容量:35 个人

了解更多信息


墨尔本泰瑞街美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.1/5

3,041 评论

经济型酒店比较舒适的选择

客户意见评级 4.1/5

陈. 家庭住宿 - 29/12/2019 所有已确认评论

有自助早餐服务,还有房间的灶具使用,比较方便,就是油烟排放效果比较差

Thank you for staying with us and sharing your feedback. We are glad to know you enjoyed your stay and hope we can welcome you back again soon! Kind regards, Front Office

经济,实用,便捷。

客户意见评级 4.1/5

W. Y. 商务住宿 - 03/12/2019 所有已确认评论

位置很好,交通方便,简易厨房实用,各项设施完善。改进的地方:淋浴间的水流到卫生间,隔音差一点。

隔音效果差,浴室熱水不熱,設施老舊

客户意见评级 4.1/5

匿名 单人住宿 - 12/10/2019 所有已确认评论

樓上走路的聲音聽得一清二楚,影像睡眠 熱水不夠熱,只能洗冷水澡 有爐子,但是抽風機故障,煮東西會啟動警報器。

Dear Ethan Thank you for taking the time to tell us about your experience at Mercure Melbourne Therry Street. I am sorry to read that your rest was disturbed by the noise coming from nearby rooms and the shower was only lukewarm. With regards to the ranghood, it can be turned on by fully pulling out. For a future reference, should you require any assitance during your stay, please feel free to contact us directly. At Mercure Therry Street, we strive to provide superior services to every guest, especially for our loyalty members. Therefore, your feedback is very important to us. I have personally shared your comments to our team and urged them to seek improvements in order to prevent future recurrence. Meanwhile please accept my apologies for not being able to provide a comfortable and satisfactory stay. Thank you again for sharing your thoughts with us. It is our hope that we could have another opportunity to welcome you back in the future. Sincerely, Samuel Sun General Manager

服务热情,详细,宾至如归。

客户意见评级 4.1/5

L. 商务住宿 - 05/09/2019 所有已确认评论

9月28日入住MERCURE MELBOURNE THERRY STREET酒店,前台接待热情,详细,入住快捷。房间干净整洁,酒店位于墨尔本中心区域,交通方便,出门步行2分钟到达电车站,步行10分钟到达唐人街。非常适合商务及旅游人士。

尊敬的 Yong : 感谢惠赐有关下榻 Mercure Melbourne Therry Street 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Chris White Front Office Supervisor

温馨舒适的入住环境

客户意见评级 4.1/5

Zl 情侣住宿 - 15/08/2019 所有已确认评论

酒店服务好,干净卫生,设施齐全,出行方便,满意,下次还会选择的。

尊敬的 Ling Z.: 感谢惠赐有关下榻 Mercure Melbourne Therry Street 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Chris White Front Office Supervisor

住宿温馨,位置佳!

客户意见评级 4.1/5

Terry Y. 商务住宿 - 14/08/2019 所有已确认评论

酒店位置佳,在墨尔本CBD区域商务出差,都可以搭免费电车。酒店客房虽然不大,但是该有的设施齐全、每日打扫及时。前台、客房服务、餐厅的工作人员都特别棒!唯一的不足就是早餐的自助选择真的少了点。

尊敬的 Liao Y.: 感谢惠赐有关下榻 Mercure Melbourne Therry Street 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Chris White Front Office Supervisor

房间比较大,干净,但有不足

客户意见评级 4.1/5

W. G. 情侣住宿 - 05/08/2019 所有已确认评论

房间比较大,干净,电梯刷卡才能上,保证安全,有大玻璃窗,风景不错,隔音效果好,但楼上的脚步声有时很清晰。 房间有简单的厨房,但是房间缺少一只平底锅,早晨给服务员说了,答应送一只平底锅到房间,然而晚上回酒店房间缺并没有平底锅,和前台沟通两次,等了差不多一小时才送来。 建议房间的单人床能够固定滚轮,否则第二天早上就会发现床是歪的。

尊敬的 g. W.: 感谢惠赐有关下榻 Mercure Melbourne Therry Street 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Chris White Front Office Supervisor

一般般

客户意见评级 4.1/5

匿名 家庭住宿 - 20/07/2019 所有已确认评论

就是床有一点小,其他还不错

很好

客户意见评级 4.1/5

Xiang 单人住宿 - 07/05/2019 所有已确认评论

位置很好,设施也不错

Dear Xiang, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. I am glad to hear that you enjoyed a comfortable stay with us. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager

干净舒适性价比高的酒店

客户意见评级 4.1/5

Lian 商务住宿 - 26/04/2019 所有已确认评论

酒店位置好,出行方便,大堂特别小,有简单的配套设施,房间干净,可以煮简单饭菜,性价比高,适合商务或早出晚归的旅行者

Dear Jianglian, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. I will also share all improvement points suggested in your feedback to our department heads respectively and urge them to seek improvements in order to prevent future recurrence and provide a better stay experience. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind Regards Samuel Sun General Manager

性价比高

客户意见评级 4.1/5

匿名 商务住宿 - 23/04/2019 所有已确认评论

房间宽敞,干净,地点好。价钱不贵,不错 缺点是楼上踱步声音大,浴室水容易外流

Dear Huizhen, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. On the other hand, I am sorry to read that your rest was disturbed by the footstep noise from the room above. Please accept our apologies. I will also share your feedback regarding the design of shower recess to our owners who are now fully aware and going to look for possible solutions. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager

热情周到的服务 床品老旧影响睡眠

客户意见评级 4.1/5

Terry 商务住宿 - 22/03/2019 所有已确认评论

服务热情周到,但是酒店还是比较老的。尽管酒店介绍中说是新翻新的内饰,但整体还是显老旧,尤其是床垫很不舒服,空调噪音大,导致半个晚上失眠,希望能尽快升级更新。

Dear Wen, Thank you for taking the time to tell us about your experience at the Mercure Melbourne Therry Street. I am sorry that your experience did not fully meet your expectations. At Mercure, we strive to provide a superior service to every customer, therefore your feedback is very important to us. I have personally shared all issues experienced and improvement points suggested to our department heads and owners respectively and urged them to seek improvements in order to prevent future recurrence. Meanwhile please accept our apologies for not being able to provide a comfortable and satisfactory stay. Thank you again for sharing your concerns. It is our hope that we could have another opportunity to welcome you back in the future. Sincerely, Samuel Sun General Manager

简洁方便

客户意见评级 4.1/5

Huangzhan 家庭住宿 - 04/03/2019 所有已确认评论

干净整洁,整体不错,但是usb插头用不到,中国充电器插头用不到,前台也没有转换器。

Dear H., We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. I have also shared all improvement points suggested in your feedback to our department heads respectively and urged them to seek improvements in order to prevent future recurrence. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind Regards Samuel Sun General Manager

没有令我满意的地方

客户意见评级 4.1/5

张. 朋友住宿 - 25/02/2019 所有已确认评论

房间很小,淋浴间的水会顺着地板往外流,如果不用毛巾堵着会一直流进房间!前台小的令人发指,四星竟然没有健身房!在更黄金位置的Somerset比你还便宜,还什么都有,我都不知道你们怎么还意思卖这个价!

Dear Lin, Thank you for taking the time to tell us about your experience at the Mercure Melbourne Therry Street. I am sorry that your experience did not fully meet your expectations. At Mercure, we strive to provide a superior service to every customer, therefore your feedback is very important to us. I have personally shared all issues experienced and improvement points suggested to our department heads respectively and asked them to seek improvements immediately in order to prevent future recurrence. Meanwhile please accept our apologies for not being able to provide a comfortable and satisfactory stay. Thank you again for sharing your concerns. It is our hope that we could have another opportunity to welcome you back in the future. Sincerely, Samuel Sun General Manager

舒適整潔

客户意见评级 4.1/5

L. 朋友住宿 - 27/01/2019 所有已确认评论

大致整潔空間寬敞 提供的廚具夠用 調味料要自己準備比較麻煩 希望可以販售或提供小包裝的調味料

Dear Chiayi We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. I am glad to hear that you enjoyed a comfortable stay with us. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager

对这次的住宿体验十分满意,服务态度好,地理位置优越,性价比高。

客户意见评级 4.1/5

Lynn H. 家庭住宿 - 18/01/2019 所有已确认评论

当初订的时候是喜欢这家酒店的地理位置,在CBD里面,楼下就有电车站,隔壁就是维妈,楼下也有超市,可以订有厨房的房间自己做饭。去市区的著名景点都很方便,坐电车或者步行10几20分钟就能到达。房间的设施很新很干净,就是没有拖鞋,要自带,其他设施很齐全,总体感觉很好。无论是前台的服务员还是打扫卫生的服务员都很有礼貌,对这次的住宿十分满意。推荐大家住这里。

Dear Zilan, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. I am glad to hear that you had a comfortable stay with us and enjoyed the most of what we have to offer. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager

职员提供的资料有误

客户意见评级 4.1/5

Eric L. 朋友住宿 - 12/01/2019 所有已确认评论

我在离开酒店前一晚询问职员有关SkyBus Link的安排。我在SkyBus Link的官网得知, 如想乘坐要经酒店的前台预约。但当我问贵店的职员时, 他表示不需预约, 如想乘坐只要在当日在酒店附近等车就行。结果当日我照酒店职员的说法在该处等候, 等了40分钟都没有车。由于SkyBus Link的班次是半小时一班, 所以我肯定没有因时间而错失。最后我回酒店询问, 贵店的另一位职员说SkyBus Link是需要预约的, 这说法跟之前的说法是完全不同。结果我们因要赶及去机场, 我们只好乘的士往Southern Cross Station。这事情是我始料不及的, 行程因而差点延误。酒店职员提供的资料对旅客来说是有一定参考作用, 若果职员之间提供的资料有出入, 这会对旅客带来不专业的印象。

Dear Wai Chung, Thank you for taking the time to tell us about your experience at the Mercure Melbourne Therry Street. I am sorry to read that you were misinformed about the schedule of Skybus link (hotel shuttle), which almost caused you missing the flight. Please accept my apologies. I have shared your feedback to the team, especially team member involved in order to prevent future recurrence. I have also contacted Skybus and clarified that Skybus Link does not require booking. It starts from 6:41am and runs until 7:41pm for the last pick up at Therry Street, stops at Therry street (opposite Ibis Melbourne Hotel) every 30 minutes. I hope this information is helpful for your future trips to Melbourne. Thank you again for sharing your concerns. It is our hope that we could have another opportunity to welcome you back in the future. Sincerely, Samuel Sun General Manager

感觉不错,房间也不算小

客户意见评级 4.1/5

匿名 情侣住宿 - 04/01/2019 所有已确认评论

干净,透光好

Dear Peiyi, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. I am glad to hear that you enjoyed a comfortable stay with us. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager

還不錯

客户意见评级 4.1/5

Eason 情侣住宿 - 25/12/2018 所有已确认评论

櫃台人員很棒。地點好,離free tram zone很近。連續住了6晚,清潔稍嫌不足,有些盥洗用具沒補,面紙也沒補,用過的杯子感覺只有用水沖過。

Dear Cheng Chun, We very much appreciate your comments regarding your stay at the Mercure Melbourne Therry Street. It is always a pleasure to receive positive feedback from our guests. I will share your comments with all team members and I am sure that it will serve as a great encouragement to all of us as we strive to provide unparalleled services to our guests. I have also shared your feedback regarding the housekeeping service received to our housekeeping manager who is now aware and going to address with the team in order to prevent future recurrence. Thank you again for sharing your experience. The team and I look forward to welcoming you back for more enjoyable stays. Kind regards Samuel Sun General Manager

还行

客户意见评级 4.1/5

Ram 商务住宿 - 18/12/2018 所有已确认评论

卫生不够好,刚入住卫生间地上有大量头发,卫生间排气扇太脏;每天打扫地毯似乎未吸尘。 位置比较好。

Dear Gang, Thank you for taking the time to tell us about your experience at the Mercure Melbourne Therry Street. I am sorry that your experience did not fully meet your expectations. At Mercure, we strive to provide a superior service to every customer, therefore your feedback is very important to us. I have personally shared all issues experienced and improvement points suggested to our department heads respectively, especially our Housekeeping Manager and urged them to seek improvements immediately in order to prevent future recurrence. Meanwhile please accept our apologies for not being able to provide a 100% satisfactory stay. Thank you again for sharing your concerns. We look forward to welcoming you back in the future Sincerely, Samuel Sun General Manager
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