ibis Vienna Airport 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 336 görüş

En iyi fiyat
garantisi
ibis Vienna Airport - Image 1
ibis Vienna Airport - Image 2
ibis Vienna Airport - Image 3
ibis Vienna Airport - Image 4
Raststation Schwechat S1, 2320 SCHWECHAT, Austria

Açıklama

Otel ekstraları

  • Just 10 km from Vienna International Airport

  • Five meeting rooms with natural light (two are INSPIRED Meeting Rooms)

  • 75 air-conditioned non-smoking rooms

  • The Flave of Marché International: Eat and Work in a Comfortable Atmosphere

  • Chauffeur service for business and private customers

Konaklama olanaklarımız

Otelin konumu

ibis Vienna Airport

Raststation Schwechat S1
2320 SCHWECHAT
Austria

GPS:48.12184, 16.43801

Telefon
Faks +43 1 7077011595

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  336 görüş

TripAdvisor Derecesi  3.5/5  249 görüş

Feedback: Location; Unanswered Pre-Arrival Query

Tripadvisor puanı 3.0/5

Tony T TripAdvisor onaylı yorum

The hotel’s location may suit travelers with road access, but I hope the hotel would consider providing more proactive communication for guests reliant on public transport or those unfamiliar with the area. Let's be honest - the hotel is located far, at a reasonable distance away from the airport. It would be great if the Management provides an airport shuttle. In general, I have mixed feelings after my stay at the Ibis Vienna Airport hotel. I am very Thankful for the thoughtful reply of the Resident Manager. He took the time to address my concerns (via email) after my stay. I appreciate their effort put into ensuring a positive guest experience, and I am glad to hear that they are reviewing the clarity of the hotel's location details to avoid any misunderstandings. However, I'd like to provide some additional context regarding my experience in November. On 29th October 2024, I sent an email to Ibis Vienna Airport with the following question: “Hello (...) I may need to spend the night at your hotel in between flights. Question: How can I reach the Ibis Vienna Airport hotel from Vienna Airport (VIE)? What are the options?” Unfortunately, I did not receive a response to that inquiry, which could have helped clarify the logistics of reaching the hotel in advance. I arrived on 2nd of November, and I believe a timely reply would have been instrumental in managing expectations and ensuring a smoother arrival. While I appreciate the courteousness of the staff during my later phone call, and during my stay, the initial lack of clarity about the location and accessibility did cause significant inconvenience, especially given my tight travel schedule. Once again, I do understand that the hotel’s location may suit travelers with road access, but I hope you consider providing more proactive communication for guests reliant on public transport or those unfamiliar with the area. Those relying on train would need to make a connection (change trains) at Vienna central station. Thank You again for Your kind offer to assist with any future bookings or recommendations. I genuinely value Your commitment to improving the guest experience, and I hope these suggestions will be helpful. Wishing You and Your team all the Best, Anton M. Tonchev AccorPlus Platinum Member

Formal complaint ignored.

Tripadvisor puanı 2.0/5

Bgglobal TripAdvisor onaylı yorum

My husband and I checked in late in the evening after travelling 16 hrs by car. We went straight to bed. We woken up most of the night scratching with bites, we put the full lights on blood on curtains, looks like washed up vomit on carpets, very dirty and smelly, dirt on shower and toilet. This was a dreadful night . Not even a 1 star. Ben's very old and uncomfortable with bugs. We paid just less than 200 euros for one night to come out with a rash. We checked out at 7am mentioned to reception, his reply was he didnt know about this, not even I'm sorry or will make a complaint to management. Not even water in the room upon arrival. I asked reception, he said you can drink the tap water from the bathroom...well what a nice welcome, I went to buy water after a long tiring travel. I had no option to complain to Accor to contact them directly by email. It was a waste of time making a formal complain at reception as they shown no interest in their profession on night and day duty. No option to change rooms .

Noisy and not as advertised

Tripadvisor puanı 2.0/5

sabrinaMinn İş - TripAdvisor onaylı yorum

Not as advertised. Rooms were noisy; sound came from outside traffic, hallway chatter and Nextdoor rooms. The “room darking” shades have a large gap at the bottom which the parking lot lights shine into the room. The soap disperser next to the sink was full but did not work. Check is easy and WiFi works well.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Ibis Vienna Airport. We sincerely apologize for the issues you encountered and the inconvenience they caused. We regret to hear that the noise levels and the room conditions did not meet your expectations. We understand how important a quiet and comfortable room is for our guests, and we will address the soundproofing and the shade gap immediately. Additionally, we apologize for the malfunctioning soap dispenser and will ensure our maintenance team rectifies this issue promptly. On a positive note, we are glad to hear that you found the check-in process easy and the WiFi satisfactory. Your feedback is invaluable to us as it helps us improve our services. We hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable and restful stay. Warm regards, Georg Pollerus Resident Manager Ibis Vienna Airport

Worst encounter I've had in a while

Tripadvisor puanı 1.0/5

Andreea B TripAdvisor onaylı yorum

Disgusting behaviour from the concierge at reception on the night of 28/04/2024 at 4am. Went in with a 2 month old baby to use the baby changing facilities, all well and good, then my husband went in to get some hot water for baby's bottle, to which the man at reception said HOT WATER IS ONLY FOR GUESTS. Unfortunately, he made the whole situation very awkward, all we needed was water to FEED A 2 MONTH OLD BABY. "Family friendly" my a**. 🤮

Dear andreeab57, Thank you for taking the time to share your feedback. I am deeply concerned to read about your recent experience at our hotel, and I sincerely apologize for the distress it caused. Providing a welcoming and supportive environment for all guests, especially families with young children, is extremely important to us. It's clear we failed to meet our own standards this time. I assure you that we are taking this matter very seriously. We are currently investigating the incident to understand what happened and to ensure we implement measures to prevent similar issues. In the meantime, I would very much like the opportunity to make things right. Please contact me directly at h9320@accor.com or +43 1 7077011 so we can discuss this in more detail and ensure we address your concerns. Sincerely, Georg Pollerus (Resident Manager)

Konum iyi oda rahat

Avis müşterileri puanı 4.0/5

Anonim Çiftler - ALL için doğrulanmış yorumlar

Kahvaltı pahalı bu nedenle yapmadik

Dear Guest, Thank you very much for your feedback. We are sorry to hear that you have chosen not to take advantage of breakfast due to the cost. We take your feedback seriously and will review your breakfast pricing comments internally to ensure our guests are getting fair value for money. We would be very happy if you would visit us again in the future. If you have any further concerns or questions, please do not hesitate to contact us. Best regards,

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 279 görüş 7.6/10 Konum
  • 273 görüş 6.1/10 Oda
  • 219 görüş 8.7/10 Hizmet
  • 16 görüş 6.1/10 Wifi
  • 146 görüş 5/10 Konfor
  • 123 görüş 7.1/10 Hijyen
  • 104 görüş 5.4/10 Fiyatının Karşılığı
  • 101 görüş 8.6/10 Kahvaltı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Schwechat şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.