ibis Vienna Airport 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 266 件のレビュー

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ibis Vienna Airport - Image 1
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Raststation Schwechat S1, 2320 SCHWECHAT, オーストリア

説明

ホテルのその他の情報

  • Just 10 km from Vienna International Airport

  • Five meeting rooms with natural light (two are INSPIRED Meeting Rooms)

  • 75 air-conditioned non-smoking rooms

  • The Flave of Marché International: Eat and Work in a Comfortable Atmosphere

  • Chauffeur service for business and private customers

当ホテルの客室

ホテル所在地

ibis Vienna Airport

Raststation Schwechat S1
2320 SCHWECHAT
オーストリア

GPS:48.12184, 16.43801

電話番号
ファックス +43 1 7077011595

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  266 件のレビュー

トリップアドバイザーの評価  3.5/5  252 件のレビュー

THIS IS NOT AN AIRPORT HOTEL

トリップアドバイザーの評価 1.0/5

Troy D ビジネス - トリップアドバイザー認証口コミ

Ibis has repurposed this shabby truckers rest stop into a trap for people looking to stay inexpensivly “at” the airport. THERE IS NO SHUTTLE BUS instead you will be offered a 50 euro taxi to the airport to catch your flight It is not the speedy 10 minutes by road they claim unless you are driving at midnight THE ROOMS ARE SMALL AND SHABBY THE AREA BEHIND THE HOTSL ISNONE HUGE TRUCK PARK noisy 24/7 By the time I added up inbound and outbound taxis, stress and wait time .. it would have been cheaper to actually stay in the more expensive terminal hotel

For a last minute canceled flight it was perfect

トリップアドバイザーの評価 3.0/5

927lindsaym トリップアドバイザー認証口コミ

Everything inside the hotel you would need - restaurants, Caffe, bars, and shop. Great selection of food choices. Hotel is in the middle of nowhere! Only down fall......NO HOTEL SHUTTLE OR TRANSFER. USE UBER (HALF THE PRICE) EITHER WAY 18EURO CHARGE EXTRA TO GO FROM HOTEL TO AIRPORT. Taxis are very expensive - everything in general is very expensive there. However got the hotel for less than 100euro for 1 night twin room. TV had no international channels, no netflix or you tube apps etc. Very clean, comfortable beds.

Feedback: Location; Unanswered Pre-Arrival Query

トリップアドバイザーの評価 3.0/5

Tony T トリップアドバイザー認証口コミ

The hotel’s location may suit travelers with road access, but I hope the hotel would consider providing more proactive communication for guests reliant on public transport or those unfamiliar with the area. Let's be honest - the hotel is located far, at a reasonable distance away from the airport. It would be great if the Management provides an airport shuttle. In general, I have mixed feelings after my stay at the Ibis Vienna Airport hotel. I am very Thankful for the thoughtful reply of the Resident Manager. He took the time to address my concerns (via email) after my stay. I appreciate their effort put into ensuring a positive guest experience, and I am glad to hear that they are reviewing the clarity of the hotel's location details to avoid any misunderstandings. However, I'd like to provide some additional context regarding my experience in November. On 29th October 2024, I sent an email to Ibis Vienna Airport with the following question: “Hello (...) I may need to spend the night at your hotel in between flights. Question: How can I reach the Ibis Vienna Airport hotel from Vienna Airport (VIE)? What are the options?” Unfortunately, I did not receive a response to that inquiry, which could have helped clarify the logistics of reaching the hotel in advance. I arrived on 2nd of November, and I believe a timely reply would have been instrumental in managing expectations and ensuring a smoother arrival. While I appreciate the courteousness of the staff during my later phone call, and during my stay, the initial lack of clarity about the location and accessibility did cause significant inconvenience, especially given my tight travel schedule. Once again, I do understand that the hotel’s location may suit travelers with road access, but I hope you consider providing more proactive communication for guests reliant on public transport or those unfamiliar with the area. Those relying on train would need to make a connection (change trains) at Vienna central station. Thank You again for Your kind offer to assist with any future bookings or recommendations. I genuinely value Your commitment to improving the guest experience, and I hope these suggestions will be helpful. Wishing You and Your team all the Best, Anton M. Tonchev AccorPlus Platinum Member

Formal complaint ignored.

トリップアドバイザーの評価 2.0/5

Bgglobal トリップアドバイザー認証口コミ

My husband and I checked in late in the evening after travelling 16 hrs by car. We went straight to bed. We woken up most of the night scratching with bites, we put the full lights on blood on curtains, looks like washed up vomit on carpets, very dirty and smelly, dirt on shower and toilet. This was a dreadful night . Not even a 1 star. Ben's very old and uncomfortable with bugs. We paid just less than 200 euros for one night to come out with a rash. We checked out at 7am mentioned to reception, his reply was he didnt know about this, not even I'm sorry or will make a complaint to management. Not even water in the room upon arrival. I asked reception, he said you can drink the tap water from the bathroom...well what a nice welcome, I went to buy water after a long tiring travel. I had no option to complain to Accor to contact them directly by email. It was a waste of time making a formal complain at reception as they shown no interest in their profession on night and day duty. No option to change rooms .

Noisy and not as advertised

トリップアドバイザーの評価 2.0/5

sabrinaMinn ビジネス - トリップアドバイザー認証口コミ

Not as advertised. Rooms were noisy; sound came from outside traffic, hallway chatter and Nextdoor rooms. The “room darking” shades have a large gap at the bottom which the parking lot lights shine into the room. The soap disperser next to the sink was full but did not work. Check is easy and WiFi works well.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Ibis Vienna Airport. We sincerely apologize for the issues you encountered and the inconvenience they caused. We regret to hear that the noise levels and the room conditions did not meet your expectations. We understand how important a quiet and comfortable room is for our guests, and we will address the soundproofing and the shade gap immediately. Additionally, we apologize for the malfunctioning soap dispenser and will ensure our maintenance team rectifies this issue promptly. On a positive note, we are glad to hear that you found the check-in process easy and the WiFi satisfactory. Your feedback is invaluable to us as it helps us improve our services. We hope to have the opportunity to welcome you back in the future, providing you with a more enjoyable and restful stay. Warm regards, Georg Pollerus Resident Manager Ibis Vienna Airport

との提携 TripAdvisor

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