ノボテル ウィーン ハウプトバーンホフ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,229 件のレビュー

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説明

ホテルのその他の情報

  • 創造的な仕事に最適なコ ワーキングスペース

  • 450名様まで収容可能、最新設備の整った広々としたイベントスペース

  • 19 階にあるフィットネス&スパエリアでは、ウィーンの素晴らしい景色を一望できます

  • ウィーン中央駅にあるモダンなシティホテル

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ホテル所在地

ノボテル ウィーン ハウプトバーンホフ

Canettistrasse 6, 駐車場 Karl Popper Str 4
1100 ウィーン
オーストリア

GPS:48.18572, 16.37914

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

THE FLAVE OF VIENNA

モダンなオート・キュイジーヌ(高級料理)からオーストリア料理まで取り揃えたレストラン「ザフレイヴ」で、ウィーンのグルメをご堪能ください。カラフルなタイルと風通しの良いアトリウムのある都会のリビングルームで、アラカルトやシェアプレートをお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,229 件のレビュー

トリップアドバイザーの評価  4.3/5  1,029 件のレビュー

2024エクセレンス認証

Very good hotel, professional staff!

トリップアドバイザーの評価 5.0/5

912marh トリップアドバイザー認証口コミ

Thank you so much for your detailed and positive review. We are thrilled to hear that our convenient location near the main train station and easy access to Vienna airport were beneficial for your travels. It’s great to know that you appreciated the quiet surroundings of the hotel and the proximity to the metro, making it easy to explore the city center. We’re also pleased that you found your family room comfortable, with enough space for both the adults and kids. It’s wonderful to hear that you enjoyed the breakfast variety and had a pleasant dining experience without the space feeling overcrowded. We truly appreciate your kind words about our team, especially Vojtech. We’re glad that his professionalism and courteousness helped make your early check-in seamless and stress-free. Thank you for recommending our hotel. We are so glad you had a positive experience, and we look forward to welcoming you and your family back in the future for another enjoyable stay. We hope to welcome you again soon. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

House keeping-door was not closed

トリップアドバイザーの評価 2.0/5

Angela T Couples - トリップアドバイザー認証口コミ

Thank you for sharing your experience with us. We are truly sorry for the incident with the housekeeping not properly closing your room door. We understand how concerning this must have been, and we take this matter very seriously. Your safety and comfort are our top priorities, and this situation is not reflective of our usual standards. We will address this issue with our housekeeping team to ensure that it does not happen again. Additionally, we apologize for not responding to your feedback earlier. This was an oversight on our part, and we truly regret any frustration this may have caused. We will make sure to improve our communication in the future. We appreciate your understanding and hope to have the opportunity to welcome you again soon under better circumstances. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Location

トリップアドバイザーの評価 2.0/5

Yonnesyonnes Friends getaway - トリップアドバイザー認証口コミ

Thank you for your feedback. We apologize for the confusion regarding your room allocation. We understand that the room situation was not clear at first, and we appreciate your patience in allowing us to resolve this. Our goal is always to provide the best experience for our guests, and we’re sorry for the inconvenience caused. We will take this as an opportunity to improve communication within our team. We hope to welcome you again soon. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Perfect spot to stay near train station

トリップアドバイザーの評価 5.0/5

Dreamer36619968186 Couples - トリップアドバイザー認証口コミ

Thank you for your detailed review. We are happy to hear that you enjoyed our convenient location near the train station and appreciated the ease of accessing the city. It’s also great to know that you liked the complimentary minibar and found the nearby Thai restaurant at the train station to your liking. We sincerely apologize for the issues you faced with the Wi-Fi during your stay. Your feedback is valuable, and we will work on improving this service for future guests. We hope to welcome you again soon. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Good Location, good family hotel

トリップアドバイザーの評価 5.0/5

michalis24 ファミリー - トリップアドバイザー認証口コミ

Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our convenient location, close to the central station, metro, and tram, as well as within walking distance of the Belvedere Palace. It’s great to know you appreciated the breakfast and had a positive family experience. We hope to welcome you again soon. Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 45 件のレビュー 6.1/10 インターネット
  • 1,072 件のレビュー 8.6/10 朝食
  • 836 件のレビュー 8.3/10 清潔さ
  • 162 件のレビュー 8.3/10 ウェルネス・温泉エリア

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