グランドホテルメルキュールビーダーマイヤーウィーン 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 5,241 件のレビュー

情報メッセージ

グランドホテルメルキュールビーダーマイヤーウィーン
地図で見る
+ 20 サービス

ホテルのその他の情報

  • ホテルのガレージ

  • サウナおよびフィットネスは無料です

  • 多国籍料理と伝統料理の2つのレストラン

  • グリーンテラス

  • ショップが立ち並ぶビーダーマイヤー通り

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル所在地

グランドホテルメルキュールビーダーマイヤーウィーン

Landstrasser Hauptstrasse 28
1030 ウィーン
オーストリア

ファックス: (+43)1/71671503

チェックインは15h00からです

チェックアウトは12h00です

  • CAT:  CityAirportTrain WIEN MITTE

  • City Airport Train:  CAT WIEN MITTE

  • U 3:  U3 ROCHUSGASSE

  • U3:  U3 LANDSTR. HAUPSTR

  • U4:  U4 LANDSTR. HAUPTST

  • City Airport Train:  CAT WIEN MITTE

  • Tram O:  Tram line O SECHSKRÜGLGASSE

  • 飛行機で

    VIENNA INT. AIRPORT 17.3km / 10.75 マイル

  • 車で

    LANDSTRASSE GUERTEL 1.5km / 0.93 マイル

  • 電車で

    WIEN SUEDBAHNHOF 1.5km / 0.93 マイル

  • 電車で

    WIEN WESTBAHNHOF 6.5km / 4.04 マイル

GPS:48.204055, 16.388774

ホテルサービス

チェックインはからです - チェックアウトはです

概要
  • 駐車場
  • レストラン
  • 快適なご滞在
  • エアコン
  • Wifi
  • バー
  • 会議室

WINTERGARTEN

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

当ホテルの客室

クラシックビーダーマイヤーツインルーム(お一人に 1 台ずつベッドが用意された快適なお部屋)、ツインベッド 2 台のジュニアスイート(リビング付きの広いお部屋)をご用意しております。 ダブルベッド 1 台を備えたビーダーマイヤースイート(リビングルーム、ベッドルーム 1 室、広いライティングデスク)、クイーンサイズのベッド 1 台を備えたデラックス客室、キングサイズのベッド 1 台を備えたデラックス客室。全室にエアコン、高速インターネット接続を完備しております。

ミーティングとイベント

会議室

  • 会議室の数:4

  • 最大サイズ:62 m²

  • 最大ご利用人数:60 人

詳細

お客さまの口コミ
グランドホテルメルキュールビーダーマイヤーウィーン

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.5/5

5,241 件のレビュー

トリップアドバイザーの評価 4.0/5

1,632 件のレビュー

Stay in Mercure Grand Hotel Biedermeier Wien

トリップアドバイザーの評価 5.0/5

Takvor T Business - 19/01/2022 トリップアドバイザー認証口コミ

We visited Vienna in the second week of January 2022 and stayed as usual at this hotel. It is located in a very strategic place, near Vienna Mitte, which is about 22 minutes by train from the airport Vienna We received, as always, a warm welcome, an excellent room and a smiling and friendly staff. Given the difficult times of the hotel business, we saw that things are happening as before - the rooms are warm, the food is delicious, grown up is friendly. I highly recommend this hotel, you will not go wrong if you choose it to have a good weekend and eat and sleep well.

Dear Takvor, in the name of our hole team I would like to say thank you very much for such a great feedback about your stay. It s an absolute honor for us to read that our regular guests still have a good time with us in Vienna. Of course I will forward your nice words to my colleagues. We hope to welcome you again in our beautiful Biedermeier-Hotel on your future trips to Vienna :) With best regards from your temporary "home", see you soon and stay safe :) Melanie Gruber Guest Relation Manager

My birthday in Wien

トリップアドバイザーの評価 5.0/5

Neacsu A 23/09/2021 トリップアドバイザー認証口コミ

Mercury Grand Hotel is a very nice place .Is a old building but very clean and with a modern facilities. I like very much and i come back . The breakfast was great .The hotel is in H and in midlle have a nice restaurant with a good ,specific foods.

Dear Neacsu, in the name of our whole team I would like to say thank you for such a great review about your stay. It is in an honor for all of us if our guest are taking the time to give us positive feedback. We are so happy that you had a wonderful time in Vienna celebrating your birthday. Hopefully we will welcome you again and until then all I can say is: see you soon :) With best regards and stay safe :) Melanie Guest Relation Manager

At last a weekend in Vienna

トリップアドバイザーの評価 5.0/5

MartinZlin 08/09/2021 トリップアドバイザー認証口コミ

After Covid and we are allowed to travel again we spent a wonderful weekend in Vienna at our favourite hotel.This is the most relaxing hotel we have ever used and is always a pleasure to visit. The high standards and service are second to none. We'll be back very soon.

Dear Mr. Zlin, we are thrilled reading through your feedback and your wonderful praises. It is great to read how much you enjoyed your stays with us and that you call us your favorite hotel in Vienna. Your feedback is what motivates us to keep going, doing our best to fill all of our guests expectations. Hearing you plan to return is the best compliment we can receive. We all look forward to welcoming you back soon. Kind regards Kerstin Allabauer, Front Office Manager

Low cleanliness

トリップアドバイザーの評価 2.0/5

egelenbe Business - 05/08/2021 トリップアドバイザー認証口コミ

We stayed one week and the room was never vacuumed - we tested this with a few tiny pieces of paper that we sprinkled on the floor the first day, and which were there till then end. Similarly in one week the beds were never changed. The breakfast service was good, but the cleaning staff were terrible. Our rate including two water bottles in the fridge - This never happened in 7 days.

Dear Mercure Guest, thank you for your feedback regarding your recent stay with us. We are very sorry about your described service from the housekeeping. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Kerstin Allabauer, Front Office Manager

Easy access from the airport and train station but hotel interior seemed outdated

トリップアドバイザーの評価 4.0/5

MargaretinParis 21/03/2020 トリップアドバイザー認証口コミ

I got a very friendly greeting from Christian and received an upgrade and drink voucher as I'm a gold member. I couldn't say the same for his female colleague on Saturday night. The hotel runs down both sides of the alley and there are long corridors to walk down. I took the lift up to the 3rd floor, my suite 333 was up another flight of stairs (next to rooms 331 and 332) which could be inconvenient if you have a heavy suitcase. In my suite there was carpet on the floor but no padding between it and the floorboards, there was a bedroom on the right of the corridor then a toilet then an open living room which led to the bathroom which had a slanted roof so you had to bend sideways in the shower and the water pressure wasn't very high. There was a second bedroom at the end which is where I slept and I wasn't disturbed by any noise. My impression was that everything was very old-fashioned, it wasn't exactly true Biedermeier style and I felt like it could do with being renovated. There were no TV screens in the bedrooms and the one in the living room was very small. There was no couch, just a single bed pushed against a board on the wall and it was extremely uncomfortable and since the TV screen was fixed to the wall above the minibar you had to turn your head to watch it. It would be nice to have a proper couch which you can move and a footrest. I had dinner in the restaurant both nights as I was there and the food was alright but the Caesar's salad was just a huge mushy heap of iceberg lettuce and was too expensive. My stay was fine but I would probably try another hotel next time a bit closer to the centre.

Dear MargaretinParis, thank you for your rating and feedback. I am sorry that we could not fully meet your room expectations. Please let us know during your stay if something is not to your satisfaction, because this is the only way we can find a solution for you if required and available. We look forward to seeing you again. Best regards from Vienna, Marcel Stöckel Direktionsassistent

Location and atmosphere

トリップアドバイザーの評価 5.0/5

Agnieszka L 26/02/2020 トリップアドバイザー認証口コミ

great location, central but quiet. grand rooms, clean and warm with good air conditioning Breakfast with decent choice of food and alternatives for gluten and lactose free diets great apartment for families with two separate bedrooms and aditional bed in living room

Very central

トリップアドバイザーの評価 4.0/5

bcu 24/02/2020 トリップアドバイザー認証口コミ

Nice hotel . Very close to train station servicing the airport. Short walk to the old town. Didn't eat there but food looked good. Very clean and friendly. Reasonable price. Would recommend and stay again

Dear Bcu, thank you for your rating and your recommendation. We look forward to seeing you again. Kind regards from Vienna, Marcel Stöckel Direktionsassistent

快適な滞在

お客さまの声 5.0/5

Y.i ご友人 - 20/02/2020 確認済みレビュー すべて

スタッフによる明るいサービスに好感が持てた

Dear Mr Y., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

受付対応、宿泊部屋、朝食ともに、合格点。特に受付対応がよく、アットホームで快適なホテルでした。

お客さまの声 4.0/5

ス. ビジネス - 17/02/2020 確認済みレビュー すべて

チェックイン前の荷物預け、カードキートラブルの対応、レストラン予約で、受付の方にお世話になりました。受付の皆さんは、どなたも快く素早く対応いただき、感謝しています。 朝食バイキングが美味しかったこと、部屋が広くて快適だったことの一方で、シャワーの水圧が弱かった点が唯一気になることでした。

Dear Mr K., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Style with lights

トリップアドバイザーの評価 5.0/5

josemavtn Business - 29/01/2020 トリップアドバイザー認証口コミ

This hotel is located in one alley from one street to the other giving him a very beautiful passage to the lobby. They ambiance is very calm and have 2 restaurants with a bar. The sauna and gym is very well presented. I recommended also for the location 3 minutes walking for the Green train station.

Dear Jose M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

One week Stay with friends

トリップアドバイザーの評価 4.0/5

Tony2004 Friends getaway - 21/01/2020 トリップアドバイザー認証口コミ

Location is excellent with public transport easily accessed. Rooms are a bit small but adequate and very quiet. Breakfast is too expensive and the hotel missed out on possible revenue from our group of 3 staying one week as there are lots of good breakfast cafes nearby. Would stay here again.

Nice hotel, perfect for a short stay in Vienna

トリップアドバイザーの評価 4.0/5

PatrickND94 Couples - 01/11/2019 トリップアドバイザー認証口コミ

This hotel is very conviniently located close to the Vienna Mitte train station, which is less than 20 mn away from the airport with the CAT train. It is also within walking distance from the city center, the Prater park, the Hundertwasser house and museum etc. Our room was comfortable and spacious. Breakfast was good and plentiful. We had dinner at the restaurant one evening and it was pleasant (they have traditional austrian food but also good vegetarian options). Staff is friendly and helpful.

Dear PatrickND94, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

暖かい感じのホテル。

お客さまの声 4.0/5

匿名 ビジネス - 22/10/2019 確認済みレビュー すべて

一泊のみの宿泊でしたが居心地のいいホテルでした。

Dear Mrs A., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Nice weekend in Vienna

トリップアドバイザーの評価 5.0/5

Resort63487459669 Couples - 25/09/2019 トリップアドバイザー認証口コミ

The Biedermeier is a wonderful, centrally located hotel in the 3rd district near the Rochus Market and U3 station. You can walk/shop along the Landstraße or head into the city by continuing along the Wollzeile. There are many quaint cafes and restaurants. The hotel is very clean and nicely appointed. You might find some rooms a bit small, but they fine for a short stay. The breakfast buffet is ample with a nice assortment of beverages, hot and cold meals, cereals, breads, and meals made to order. The wait staff is efficient and courteous. There is a full restaurant and small bar, but we had other dinner plans. Highly recommended.

Dear Resort63487459669, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

快適に過ごせました。

お客さまの声 4.5/5

匿名 一人 - 22/09/2019 確認済みレビュー すべて

受付の方の対応が良かったです。 日本人の英語も理解していただき、 ホットしました。 今回は1日だけの滞在でしたが、 またウィーンに行くことがあれば利用したいと思います。

Dear Mrs Hisako, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Pluses and minuses

トリップアドバイザーの評価 3.0/5

JEGBSTEDS Couples - 10/09/2019 トリップアドバイザー認証口コミ

The biggest gripe I have about this hotel was the size of the room. You could say truth in advertising was in short supply in terms of the photos on their website for the room we booked. It was more like a Box room with a bathroom attached. One side of the bed was up against the wall and not much room on the other side. It was very cramped and for a three night stay wasn’t the most pleasant place to stay. I have stayed in Accor hotels before and have never been disappointed with the rooms before. There were definite pluses: the staff for the most part were excellent, friendly and helpful. The room was immaculate. The food in the restaurant was excellent. The location was good - only a couple of blocks from the underground and for those who like to walk, 15-20 minutes from the centre; also near parks, cafes and other shops.

Dear JEGBSTEDS, thank you very much for your review and feedback. I'm sorry we couldn't fully meet your expectations for the room. Please let us know about your room preferences at your next booking so that we can take them into account when we need them and when they become available. We would be very happy to see you again. Best regards, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Excellent service in charming location

トリップアドバイザーの評価 5.0/5

krzysg816 Business - 01/09/2019 トリップアドバイザー認証口コミ

I stayed several times in this hotel as it is conveniently located near the CAT airport train station and tram line 0 which provides direct access to the central rail station (Hauptbahnhof). One can also easily walk to central Vienna (1. Bezirk). The hotel is located in a charming Biedermaier style parallel buildings on both sides of a narrow alleyway. This means that some of the rooms are a bit dark but otherwise they are fine. There is a restaurant in the hotel and another, traditional one at the entrance to the alley and plenty of restaurants and cafes nearby. The staff in the reception was friendly and competent.

Dear krzysg816, Thank you for the great review of our hotel and your feedback "Excellent service in charming location". We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Central but quiet hotel near station

トリップアドバイザーの評価 4.0/5

inga_Hj Friends getaway - 02/08/2019 トリップアドバイザー認証口コミ

Hotel is walking distance from Wien Mitte station but still in a quiet side street. If you have heavy luggage it's a bit of a walk through the little shopping parade to the entrance but for me it was fine, I was travelling with hand luggage only. Positives: spotlessly clean room, nice surprise to receive the water bottle for free, welcome as Vienna was hot during my stay. Could be better: pillows very bulky and springy as they are filled with synthetic fabric which is understandable to avoid issues for those with allergies to feathers. For some people the bed would have been very firm but I prefer that so OK. Would return to stay here again if the price was right compared to other central hotels.

Dear inga_Hj, thank you for your review and feedback. Please always inform us during your stay if something is not to your satisfaction, because only then we can react immediately for you - Of course we have a large selection of pillows (also for allergy sufferers). We would be delighted to see you again. Best regards, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

親切な応対

お客さまの声 4.5/5

K.y ファミリー - 30/07/2019 確認済みレビュー すべて

伝統のあるホテルに宿泊でき満足。客室も朝食も清掃もすべて良かった。

Dear Mr Y., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Location!

トリップアドバイザーの評価 5.0/5

Wanderer57193397587 Friends getaway - 29/07/2019 トリップアドバイザー認証口コミ

The hotel is in a classical building with more pluses than minuses. A short walk to the airport train and the subway. Great early XX century setting! I had a large room and enjoyed the breakfast and drinks in a secluded garden

Dear Wanderer57193397587, thank you very much for your evaluation and your words of praise for the situation of our company. I am very pleased that you enjoyed breakfast on our beautiful garden terrace. We would be very happy to see you again. Best regards from Vienna, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

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