ホテル アム コンツェルトハウス ウィーン M ギャラリー 4.5 星

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Am Heumarkt 35-37, 1030 ウィーン, オーストリア

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ホテルのその他の情報

  • 新しく改装されたお部屋でおくつろぎください。

  • 持続可能性への取り組みを続けており、EU エコラベル、オーストリアエコラベルの認証を受けています。

  • ミシュラン1つ星と帽子4つの評価を獲得したレストラン「Apron」で上質のお食事をお楽しみください。

  • お部屋には無料のミネラルウォーター、Wi-Fi、コーヒーと紅茶をご用意しております。

  • コンシェルジュおよびポーターサービス、敷地内の地下駐車場。

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ホテル所在地

ホテル アム コンツェルトハウス ウィーン M ギャラリー

Am Heumarkt 35-37
1030 ウィーン
オーストリア

GPS:48.199693, 16.377311

電話番号
ファックス +43 1 71616844

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

APRON

ミシュラン 1 つ星、ゴ・エ・ミヨでトック 4 つを獲得したレストラン「APRON」では、現代風にアレンジされたオーストリア料理をお楽しみいただけます。シェフのステファン・シュパイザーは、ベスト50シェフに選出されています。完全予約制となっています。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,946 件のレビュー

トリップアドバイザーの評価  4.5/5  274 件のレビュー

2024エクセレンス認証

Superb

トリップアドバイザーの評価 5.0/5

jeva72 ビジネス - トリップアドバイザー認証口コミ

Central located hotel, with parking possibility( garage) But be careful, the door is the garage is not wide! The hotel is very stylish and elegant with cookie box at reception. For me the corridors are overheated. Staff is friendly, breakfast is superb!

Dear Jeva72, Thank you for your kind review! We’re so glad you enjoyed our central location, stylish ambiance, and the warm hospitality of our team. We’re also pleased that you appreciated the breakfast and the cookies at reception! We appreciate your feedback about the garage door, and we’ll make sure to inform guests to be cautious. Additionally, we’ll review the temperature in the corridors to ensure that all areas are comfortable for our guests. We hope to welcome you back soon for another wonderful stay at the Hotel am Konzerthaus - MGallery! Best regards, Katarina Panacz Front Office Agent

Loved this Hotel

トリップアドバイザーの評価 5.0/5

srsobus Friends getaway - トリップアドバイザー認証口コミ

This hotel is very lovely, in a lovely convenient area. The front desk and Manager were nice. Had an issue upon our arrival because of a water break. However, we were moved to another hotel for one night. Also hotel paid taxi both ways. The next morning they could not be more accommodating. Just sorry we missed our first night here.

Dear Srsobus, Thank you so much for your kind words and understanding! We’re thrilled to hear you enjoyed your stay with us and found our location and team so welcoming. We truly regret the inconvenience caused by the water break upon your arrival. Thank you for your patience and understanding as we worked to ensure your comfort by arranging alternate accommodations and transportation. It means so much to us that you appreciated our efforts to make things right the next morning. We’re just as sorry that you missed your first night with us and hope to have the opportunity to welcome you back for a flawless stay in the future. Kind regards, Melanie - Hotel Am Konzerthaus

Three day break

トリップアドバイザーの評価 5.0/5

joycet140 Couples - トリップアドバイザー認証口コミ

Hotel in a good location, we got the CAT train from the airport then walked to hotel about 15 min walk or one stop on metro. Check in was quick with friendly staff. Room comfortable, but only fault was the shower head not staying up, not sure if we had the same room as a previous review or if they have the problem in a few rooms. If being a bit picky could say the room could do with a few touch ups but overall we enjoyed our stay. We found location good , we walked to most places but Stratpark station five minutes away or trams nearby. Breakfast was good, although €30 per person is quite a lot. Vienna a lovely city and if we return would stay here again.

Dear Joycet, Thank you for taking the time to share your experience with us! We’re pleased to hear that you enjoyed our convenient location, with easy access from the airport and nearby transport options, as well as the comfort of your room and the friendliness of our staff. We’re sorry to learn about the issue with the shower head and appreciate you bringing it to our attention. We'll ensure our maintenance team checks and resolves this promptly to improve the experience for future guests. Your note about room touch-ups is also valuable feedback, and we will continue to work on maintaining and enhancing our facilities. We’re glad you enjoyed breakfast, though we understand your concern regarding the pricing. We strive to provide a wide variety of high-quality options, and your feedback will help us evaluate the value we offer. It’s wonderful to hear that you’d consider staying with us again, and we look forward to welcoming you back to explore more of Vienna’s charm in the future! Kind regards Melanie - Hotel Am Konzerthaus

Unfortunate Issue due to Poor Communication

トリップアドバイザーの評価 3.0/5

Jennifer C トリップアドバイザー認証口コミ

Pro: Room was spacious & clean. It was attended to every morning and evening during our 3 night stay from November 28 through December 1st of 2024. Con: When we checked-in, we were given a “drink of your choice” voucher for 2 drinks to redeem at the restaurant bar that sits in the hotel lobby (see photo attached). This was given to us perhaps because we signed up for their Accor loyalty program so that we were granted free early check in to our room. We went to the bar on night 2 of our stay. We sat at one of the small cocktail tables next to the bar and ordered 2 cocktails from the drink menu that the waiter handed us, priced at 16 EUR each. When we finished our drinks and handed the waiter our voucher – the waiter said he could not accept it because we ordered from the non “Welcome Guest” menu. We said we were unaware of a separate menu and the waiter said the menu was posted at the bar – which we did not see because we immediately sat at a table and not at the bar. The “Welcome Guest” menu had different cocktail options, but were also priced at 16 EUR same as the “normal” drink menu. Instead of arguing further with the waiter (it was getting late and we had another long day ahead of us of sight-seeing) – we unhappily paid the 32 EUR bill and went back to our room for the night to get much needed rest. The next morning, we explained the issue to the attendant at the hotel front desk hoping to get a reimbursement. We said no one explained to us that there was a separate menu for our vouchers (during check-in nor when we sat down at the bar table the night before). He went to the bar manager and then came back and said they could not refund us as this was the agreement between the hotel and the restaurant bar. This was an unfortunate incident that could have been prevented with better communication from the front desk during check-in and/or clearer signage at the bar, tables or menus. We hope our experience helps future guests that are offered the same vouchers and can save unnecessary/unplanned expenditures. “Drink of your choice” is very mis-leading. This situation unfortunately diminished our experience with this otherwise lovely hotel.

Dear Mrs. Jennifer Thank you for sharing your detailed feedback about your stay with us. We’re delighted to hear that you found your room spacious, clean, and well-attended throughout your visit. Providing a comfortable and welcoming environment is always our priority, and we’re glad we met your expectations in that regard. However, we are truly sorry to learn about your experience with the drink vouchers. We understand how frustrating and disappointing it must have been to face such confusion. Please accept our sincerest apologies for the lack of clarity regarding the “Welcome Guest” menu and for any inconvenience caused. Your comments highlight an important area where we can improve, and we will take immediate steps to ensure that future guests are given clearer instructions about the voucher terms during check-in and that proper signage is placed at the bar. We truly appreciate your understanding and the constructive feedback you’ve provided. It helps us refine our services and enhance the guest experience. We hope this incident won’t overshadow the positive aspects of your stay, and we’d love the opportunity to welcome you back and provide you with the flawless experience you deserve. Kind regards, Melanie - Hotel Am Konzerthaus

Excellent!

トリップアドバイザーの評価 5.0/5

Rhi3 トリップアドバイザー認証口コミ

Really lovely hotel. We stayed for here for 4 mights, helpful staff on checkin, the hotel as a dark atmospheric feel but it works. Bright xmas tree and decs. Not cheap but nice hotel bar - we didn't eat but staff friendly and helpful. Good location. Quiet - but we were on 7th floor. If you come here it is only 32 euros by uber to the airport and it is 15 euros per person on the aiport train - worth noting. Hotel is 20 mins from main station walking but I would recommend a taxi - best to get uber from airport given cost. We didn't have breakfast at 30 euros pp.

Dear Guest, thank you so much for sharing your experience with us. We’re delighted to hear that you enjoyed your stay and found our staff helpful during check-in. We’re glad you appreciated the hotel's atmosphere, as well as the festive touch of the Christmas tree and decorations! It’s also great to know that you found our location to be convenient and the hotel bar to your liking. Thank you for your useful tips regarding transportation options to and from the airport and main station. We’re happy that the quietness of the 7th floor added to your comfort during your stay. We hope to welcome you again in the future, and perhaps next time, you’ll have the opportunity to enjoy our breakfast offering! Best regards, Katarina - Front Office

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,297 件のレビュー 8.3/10 客室
  • 1,396 件のレビュー 9.3/10 サービス
  • 20 件のレビュー 7.5/10 インターネット
  • 899 件のレビュー 9.3/10 朝食
  • 675 件のレビュー 7.5/10 快適さ
  • 426 件のレビュー 8.4/10 清潔さ
  • 359 件のレビュー 9.2/10 雰囲気

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ウィーンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。