イビス ウィーン ハウプトバーンホフ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,591 件のレビュー

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Canettistrasse 8, 駐車場：Karl Popper通り。4, 1100 ウィーン, オーストリア

説明

ホテルのその他の情報

  • 空港に直通の主要鉄道駅から約 200 m

  • 禁煙、エアコン完備の 311 室の客室、うち 39 室はツインルーム

  • オーストリアのエコラベルとエコラベル

当ホテルの客室

ホテル所在地

イビス ウィーン ハウプトバーンホフ

Canettistrasse 8, 駐車場：Karl Popper通り。4
1100 ウィーン
オーストリア

GPS:48.185211, 16.379242

電話番号
ファックス +43 1 90926624200

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

IBIS KITCHEN BAR

当ホテルのバーでは、お飲み物、軽食、温かいお飲み物を終日お召し上がりいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,591 件のレビュー

トリップアドバイザーの評価  4.5/5  976 件のレビュー

2024エクセレンス認証

Great location. Functional hotel.

トリップアドバイザーの評価 4.0/5

I8132NPjeffreym トリップアドバイザー認証口コミ

Excellent location just a walk away from Wien HBf. staff were very helpful and accommodated our small requests like extra pillows with no fuss. I just wish there was an electric kettle in the room. Otherwise had a great stay. I recommend you stay here or the Novotel nearby if you have train trips outside Vienna.

Thank you very much for your thoughtful review! We’re delighted that you enjoyed our convenient location, just steps away from the main train station, making travel in and around Vienna seamless. It’s wonderful to hear that our team was able to assist you with your requests, like providing extra pillows, and that their helpful attitude contributed positively to your stay. We understand that having an electric kettle in the room would add to the convenience, but it is unfortunately not part of our standard amenities as a 3-star hotel. Your recommendation of both our hotel and the nearby Novotel Wien Hauptbahnhof means a lot to us, especially for guests looking to explore Vienna by train. We truly appreciate your feedback and hope to have the pleasure of welcoming you again on your next visit. We hope to welcome you again soon. Best regards Christoph Reservation - ibis Wien Hauptbahnhof

受付の対応が不満

お客さまの声 2.5/5

Thomas ビジネス - 確認済みレビュー すべて

朝食時間の案内、ウェルカムドリンクの案内、全くありませんでした。

Thank you for your feedback. We apologize for the lack of information regarding breakfast hours and the welcome drink upon your arrival. It is important to us that our guests feel welcomed and well-informed. We will address these issues with our team to ensure that all necessary information is clearly communicated in the future. Additionally, we appreciate your comments about the breakfast options, as we strive to provide a diverse selection. Your insights will help us improve our services. We hope to welcome you again soon. Best regards Christoph Reservation - ibis Wien Hauptbahnhof

Perfectly Okay Hotel by the Vienna Central Train Station

トリップアドバイザーの評価 4.0/5

Alden C トリップアドバイザー認証口コミ

I stayed at the Ibis Wien Hauptbanhof on a friends trip to Austria and Hungary in October, 2024. Clearly, the incentive to stay here is the proximity to Vienna's central rail station, which is exactly the reason why my friends and I booked the hotel. We stayed here a total of three different times over the course of two weeks. The check in was very efficient (although we did do the pre-check in online). The hotel is clean, has modern decor, and all the amenities one would need in a hotel. Sure, the room wasn't the largest, there wasn't any sort of toiletries except for the soap/shamboo combo in the shower and by the sink, and everything else was very straightforward, BUT, if you want a perfectly serviceable hotel a minute away from the train station, this fits the bill. Also, they seem to cater to the Asian market, if that makes a difference. In fact, they advertise their "Asian Breakfast Buffet" in the elevators. No fitness room at the hotel.

Thank you for sharing such a detailed review of your stay with us! We’re glad to hear that our proximity to Vienna’s central train station was a key factor in your choice and that the location served you and your friends well during your trip to Austria and Hungary. It’s great to know that check-in was efficient, especially with the online pre-check-in process, and that you found our hotel to be clean, modern, and equipped with the essential amenities. While we understand the room size and toiletries were more on the basic side, we appreciate your understanding that we aim to offer a straightforward, convenient experience for guests looking for a central location. Your mention of our Asian breakfast buffet is noted, and we hope it added something special to your stay. Although we don’t have a fitness room, we’re happy to hear that our location and services made your stay comfortable. We hope you had a wonderful trip and that we can welcome you back on future visits to Vienna. Best regards, Christoph Reservation - ibis Wien Hauptbahnhof

Great location and good service

トリップアドバイザーの評価 5.0/5

TheNeshMeister トリップアドバイザー認証口コミ

The location of this hotel is superb. It is a 2-minute walk from the central station. There are many restaurants and supermarkets within the vicinity. The breakfast and service were good. The room was comfortable. I can recommend this as a good place to stay in Vienna.

Thank you for your kind and detailed review! We are thrilled to hear that you enjoyed our convenient location, just a short walk from the main train station, as well as the variety of restaurants and supermarkets in the area. It’s great to know that the breakfast and service met your expectations, and that you found the room comfortable for your stay. We take pride in offering a pleasant and convenient experience for our guests, and we truly appreciate your recommendation. We hope to have the pleasure of welcoming you back during your next visit to Vienna. Best regards, Christoph Reservation - ibis Wien Hauptbahnhof

This hotel is slowly turning for worse

トリップアドバイザーの評価 2.0/5

haanahh Couples - トリップアドバイザー認証口コミ

I have stayed in this hotel 4 times already due to its convenience. However, i have to say that next time, I will choose a different hotel. First, amenities in the room are getting more and more limited: during my last stay we didnt get a kettle and tea/coffee in our room. We also had only one towel per person. No hand towel. The bed and pillows were very uncomfortable the past time. The mattress is becoming used up, having a hole in the middle, pillows were so hard that you couldnt lay on them. People at the reception are more and more rude. Nightly rates for the room also increased. I used to love this hotel because of the convenient location at the train station, but next time I will rather try one of the other hotels in this location.

Thank you for your feedback and for being a returning guest. We’re truly sorry to hear that your recent stay did not meet your expectations and that you noticed a decline in the experience compared to your previous visits. Regarding the amenities, as a 3-star hotel, kettles are unfortunately not part of our standard offering, but hot water can always be requested at the bar. We also apologize for the limited towels - ibis only provides one large towel per guest as standard, but additional towels are always available upon request at the reception. We’re sorry to hear about the discomfort of the bed and pillows, and we will look into these issues to ensure that our guests receive a comfortable night's sleep. Furthermore, your comments about the reception staff are concerning, as this is certainly not the standard of service we aim to provide, and we will address this with our team. We understand your disappointment, and we sincerely hope that you might reconsider us in the future. We hope to welcome you again soon. Best regards, Christoph Reservation - ibis Wien Hauptbahnhof

との提携 TripAdvisor

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