Grand Mercure Mysore 5 stars

Customer review rating (ALL Rating) 4.1/5 1,374 reviews

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2203 60 New Sayyaji Rao Road, Nelson Mandela Circle, Karnataka, 570021 MYSORE, India

Description

Hotel extras

  • Prime location on the Dasara procession near Mysore Palace. Iconic city views at your door.

  • Relax at our rooftop pool, spa and gym. The ultimate premium wellness retreat in Mysore.

  • Global dining at our two restaurants and rooftop bar with stunning Mysore views.

  • Proudly a Green Key certified hotel, leading sustainability in the Palace City.

  • A family-favorite with a kids' play area. Mysore's premier hotel now a pet-friendly hotel.

Our accommodation(s)

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Hotel location

Grand Mercure Mysore

2203 60 New Sayyaji Rao Road, Nelson Mandela Circle, Karnataka
570021 MYSORE
India

GPS:12.330195, 76.64506

Telephone
Fax +91 821 691 4500

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,374 reviews

Customer review rating 5.0/5

Chandaka S. Families - Confirmed reviews ALL

Highly recommended

Dear Mr. S., Thank you for your wonderful feedback. We are thrilled to hear that you had a great experience at Grand Mercure Mysore and appreciate your recommendation. Your satisfaction is our priority, and we look forward to welcoming you back. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Customer review rating 5.0/5

Varun P. Families - Confirmed reviews ALL

Had a wonderful stay at Grand Mercure Mysore. The rooms were spotless and comfortable, the staff was courteous and attentive throughout, and the food spread was fantastic. Highly recommended for a relaxing trip to Mysore—will definitely visit again!

Dear Mr Varun P., Thank you for your kind words regarding your recent experience at Grand Mercure Mysore. We are delighted to know that you enjoyed our hospitality, comfortable accommodations, and the dining options we offer. We look forward to welcoming you back in the future. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 5.0/5

Vijay E. Business - Confirmed reviews ALL

The Grand Mercure truly stands out as a remarkable hotel experience, offering a level of distinction that sets it apart from its peers. From the moment you arrive to the time you depart, every detail is meticulously managed, ensuring a seamless and stress-free stay. The front desk team exemplifies professionalism and hospitality, making the check-in process swift and efficient—it's rare for it to take more than a minute. One individual who made my visit truly memorable is Farooq, whose photo I’ve attached. Farooq is exceptional in every sense; their genuine warmth and attentiveness create an atmosphere of comfort from the very first interaction. They consistently anticipate guests’ needs, often addressing requests before they are even voiced. Farooq is a master at personalizing the experience, remembering preferences, and offering thoughtful suggestions that enhance each stay. Their dedication extends beyond routine tasks—they often go out of their way to check on guests, ensuring everyone feels valued and cared for. Whether it’s arranging special amenities, assisting with local recommendations, or simply providing a friendly conversation, Farooq’s commitment to guest satisfaction is unmatched. It’s clear that their passion for hospitality elevates the entire Grand Mercure experience. Another person who deserves recognition is Manali Gupta, the new General Manager. Her leadership has propelled Grand Mercure to new heights, transforming the hotel with noticeable improvements and a fresh perspective. Returning guests will immediately spot the positive changes she’s implemented, from revitalized spaces to enhanced services. The new suites, in particular, are stunning—offering luxurious comfort and thoughtful touches that cater to couples and families alike. Lastly, I must mention Mehek at the reception, whose warmth and genuine welcome make every guest feel like part of the Grand Mercure family. It’s this sense of belonging and personalized care that lingers long after checkout. I am already looking forward to my next visit and am eager to experience even more of Grand Mercure’s continued excellence!

Dear Mr. E., Thank you very much for taking the time to share your wonderful experience at Grand Mercure Mysore. We are thrilled to hear that you found your stay to be exceptional and that our team's dedication to hospitality made a positive impact on your visit. It is particularly gratifying to know that you appreciated the efficiency of our front desk team and the exceptional service provided by Farooq. We take pride in our staff's ability to personalize the guest experience and create an atmosphere of comfort. Your kind words for Mehek and the acknowledgment of our recent improvements under my leadership are truly appreciated. We continually strive to enhance the guest experience and ensure that every detail is considered to provide a memorable stay. We look forward to welcoming you back for another excellent visit and are excited to provide you with more exceptional experiences in the future. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Customer review rating 5.0/5

Vijay E. Business - Confirmed reviews ALL

The Grand Mercure truly stands out as a remarkable hotel experience, offering a level of distinction that sets it apart from its peers. From the moment you arrive to the time you depart, every detail is meticulously managed, ensuring a seamless and stress-free stay. The front desk team exemplifies professionalism and hospitality, making the check-in process swift and efficient—it's rare for it to take more than a minute. One individual who made my visit truly memorable is Farooq, he is exceptional in every sense; their genuine warmth and attentiveness create an atmosphere of comfort from the very first interaction. They consistently anticipate guests’ needs, often addressing requests before they are even voiced. Farooq is a master at personalizing the experience, remembering preferences, and offering thoughtful suggestions that enhance each stay. Their dedication extends beyond routine tasks—they often go out of their way to check on guests, ensuring everyone feels valued and cared for. Whether it’s arranging special amenities, assisting with local recommendations, or simply providing a friendly conversation, Farooq’s commitment to guest satisfaction is unmatched. It’s clear that their passion for hospitality elevates the entire Grand Mercure experience. Another person who deserves recognition is Manali Gupta, the new General Manager. Her leadership has propelled Grand Mercure to new heights, transforming the hotel with noticeable improvements and a fresh perspective. Returning guests will immediately spot the positive changes she’s implemented, from revitalized spaces to enhanced services. The new suites, in particular, are stunning—offering luxurious comfort and thoughtful touches that cater to couples and families alike. Lastly, I must mention Suman, Mehek & Arjun at the reception, whose warmth and genuine welcome make every guest feel like part of the Grand Mercure family. It’s this sense of belonging and personalized care that lingers long after checkout. I am already looking forward to my next visit and am eager to experience even more of Grand Mercure’s continued excellence!

Dear Mr. E., Thank you very much for your outstanding review and for taking the time to share your experience at the Grand Mercure. We are delighted to know that your stay was memorable and that our team's dedication to service positively impacted your visit. It is gratifying to hear that the professionalism and efficiency of our front desk team made your check-in process seamless. We appreciate your kind words about Farooq; he exemplifies the warm hospitality we strive to provide. Recognition for the efforts of Suman, Mehek, and Arjun is also greatly appreciated, as they contribute to fostering a welcoming atmosphere for all our guests. I am thrilled that you have noticed the improvements and revitalization of our spaces under my leadership. It is our goal to create an environment where every guest feels valued and experiences exceptional service. We eagerly await your next visit and are committed to delivering even more excellence during your stay. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Customer review rating 4.0/5

Nabarun S. Families - Confirmed reviews ALL

The stay was fine, just the bathroom was having broken/loose taps. Overall experience was nice.

Dear Mr S., Thank you for your feedback. I am glad to hear that you found our location convenient and enjoyed your overall stay. I appreciate your comments regarding the bathroom fittings, and I will ensure that this matter is looked into. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Other web-users rate our hotel

  • 918 reviews 9.1/10 Location
  • 2,245 reviews 7.2/10 Room
  • 4,576 reviews 8.4/10 Service
  • 27 reviews 7.7/10 WiFi
  • 1,267 reviews 8.6/10 Breakfast
  • 1,235 reviews 7.5/10 Cleanliness
  • 825 reviews 9/10 Vibe
  • 655 reviews 4.7/10 Comfort

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