Grand Mercure Mysore 5 stars

Customer review rating (ALL Rating) 4.0/5 1,232 reviews

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Description

Hotel extras

  • Modern versatile banquet halls and meeting rooms ideal for weddings, conferences and events.

  • Located near Mysore's key attractions, with select rooms overlooking the Dasara procession.

  • Two premium restaurants and a bar, with one rooftop restaurant offering city views.

  • Dedicated kids' play area with special recreation facilities & a family-friendly environment.

  • Rooftop outdoor pool, relaxing spa, and modern fitness centre.

Our accommodation(s)

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Hotel location

Grand Mercure Mysore

2203 60 New Sayyaji Rao Road, Nelson Mandela Circle, Karnataka
570021 MYSORE
India

GPS:12.330195, 76.64506

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,232 reviews

Customer review rating 5.0/5

Shalini N. Couples - Confirmed reviews ALL

good experience

Dear Ms Shalini N., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your experience comfortable and enjoyable. Your feedback motivates our team to continue providing excellent service. Best Regards, Manali Gupta Hotel Manager Grand Mercure Mysore

Customer review rating 3.0/5

Anand H. Families - Confirmed reviews ALL

There was no clarity on buffet dinner rates. They mentioned a very attractive rate and then said that you should have booked it ahead and charged us 2.5 times of the quotes prices. Did not make any exceptions - which felt wrong.

Dear Mr Anand H., Thank you for sharing your experience. I apologize for the confusion regarding the dinner rates, as we strive for transparency in our pricing policies. Your feedback is valuable, and we appreciate your understanding. Best Regards, Manali Gupta Hotel Manager Grand Mercure Mysore

Customer review rating 2.0/5

Md.zaheer U. Families - Confirmed reviews ALL

The lobby is too loud with loud music. Music sonloud that you cannot talk to the front desk at peace. Staff are not coordinated. I checked in at 630 pm and informed at check in time that il check out by 1230 pm next day as I will going to see places around in morning. The front desk kept calling twice to check out at 1130 am. Reaching front desk for anything is a night mare. No one picks the calls. The staff have no clue of what they should do, how to approach a guest and handle them. Over all the hotel needs to level up their professionalism.

Dear Mr Zaheer u., Thank you for taking the time to share your feedback regarding your recent stay at Grand Mercure Mysore. I am pleased to hear that you appreciated our location; however, I regret to learn that your experience was marred by the noise levels in the lobby and the service you received. We understand how important a peaceful environment is for our guests, and I will review your comments with our team to ensure that we address the noise issue effectively. Additionally, I apologize for the inconvenience caused by the communication regarding your check-out time. It is crucial for our staff to be well-informed and to provide timely assistance, and your experience does not reflect our standards. Your insights are valuable to us, and I appreciate your comments on professionalism. We are committed to improving our services and ensuring a better experience for our guests in the future. Best Regards, Manoj Singh Grand Mercure Mysore

Customer review rating 5.0/5

Kumar Y. Couples - Confirmed reviews ALL

I really like the stay

Dear Mr Kumar Y., Thank you for your kind words regarding your stay at Grand Mercure Mysore. We are delighted to hear that you had a satisfying experience with us and appreciate your positive feedback. Best Regards, Manali Gupta Hotel Manager Grand Mercure Mysore

Customer review rating 5.0/5

Ganesh K. Business - Confirmed reviews ALL

Good

Other web-users rate our hotel

  • 790 reviews 9.3/10 Location
  • 2,042 reviews 7.1/10 Room
  • 3,927 reviews 8.3/10 Service
  • 29 reviews 7.1/10 WiFi
  • 1,117 reviews 7.3/10 Cleanliness
  • 1,077 reviews 8.4/10 Breakfast
  • 749 reviews 8.9/10 Vibe
  • 580 reviews 4.9/10 Comfort

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