Mercure North Melbourne 4 estrelas

Classificação clientes Avis 4.1/5 3.154 comentários

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Como funciona?
+ 19 Serviços

Extras do hotel

O Mercure North Melbourne oferece tudo de que um viajante moderno precisa, incluindo acesso à Internet de banda larga e alta velocidade, Foxtel, TV HD LCD, minibar e ar-condicionado com controle.

Localização do hotel

Mercure North Melbourne

Cnr Flemington Road & Harker St
3051 north melbourne
australia

Tel: +61393291788

Fax: (+61)3/93299950

Check-in a partir das 14h00

Check out até as 10h00

  • METROPOLITAN :  NORTH HARKER STREET

  • De avião

    MELBOURNE A 19,9 km / 12,37 milhas

  • De avião

    TULLAMARINE A 19,9 km / 12,37 milhas - Transporte pagamento

GPS:-37.796678, 144.950534

Serviços de hotéis

POLO CAFE

O Polo Cafe oferece ótima relação custo-benefício. Ele serve cozinha moderna, ampla seleção de lanches e refeições para crianças, tudo preparado com os produtos locais mais frescos.

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Piscina
  • Estacionamento
  • Traslado
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Café da manhã
    • Café da manhã à la carte Custo adicional
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 3 Salas de reunião
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 70 quartos
    • Um quarto para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • 70 quartos para não fumadores
    • 2 pisos
  • Idiomas falados no hotel
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • WIFI de alta velocidade
    • WIFI nas áreas comuns
    • WIFI no hotel Custo adicional
    • Internet de alta velocidade Custo adicional
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Instalações para check-in e check-out
    • Check-out tardio
    • Check-out expresso
    • Check-in expresso
  • Cofre na recepção
    • Cofre na recepção
Acesso à acomodação
  • Traslado
    • MEL Custo adicional
    • TULLAMARINE Custo adicional
  • Hotel Car Park Custo adicional
    • No local
    • 55 vagas de estacionamento
    • Privado
Bem-estar
  • Outdoor Pool
    • Exterior
    • No local
  • Insideout Performance
    • Próximo

Nossas acomodações

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 2

  • Tamanho máximo: 127

  • Capacidade máxima: 120 pessoas

  • Capacidade máxima para banquete: 90 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Mercure North Melbourne

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.1/5

3.154 comentários

Classificação no TripAdvisor 3.0/5

533 comentários

gets it done

Classificação TripAdvisor 4.0/5

neilwjones55 20/09/2021 Avaliação certificada TripAdvisor

Middle of a lockdown and the staff managed to make sure we wanted for nothing and nothing was too much trouble. Would always be happy to stay here. Room service meals and range from menu were above expectations. Drinks to rooms was also appreciated.

Dear neilwjones55, Thank you so much for your feedback. We are thrilled to hear that you enjoyed all available services. We hope to see you back again soon. Kind Regards Ashan Abeykoon General Manager

Weekend Escape

Classificação TripAdvisor 5.0/5

colbowrights 05/08/2021 Avaliação certificada TripAdvisor

Ideal location to enjoy a quite weekend. Room was well presented and a credit to the housekeeping team. Meals in Polo Cafe were excellent and served with minimum wait time. Highly recommend Mercure North Melbourne

Dear colbowrights, Team is delighted to hear your feedback. Thank you so much for your time in providing this fantastic review. We hope to look after you again in near future. Kind Regards Ashan Abeykoon General Manager

Melbourne visit

Classificação TripAdvisor 4.0/5

michael59bingara 24/03/2021 Avaliação certificada TripAdvisor

Great location if visiting the Royal Children's Hospital or the Zoo. Easy access into the City by trams or a short walk. Hotel food good value. Rooms a little tired but very clean and all facilities. WiFi excellent and very good service from the Hotel staff.

Dear michael59bingara, Such a pleasure to receive your feedback. We are delighted to hear that you had great experience staying with us. We hope to see you back again soon. Kind Regards Ashan Abeykoon General Manager

Calm and without pretentiousness

Classificação TripAdvisor 4.0/5

neilwjones55 23/03/2021 Avaliação certificada TripAdvisor

Great obliging staff with sound knowledge of their business. Older property but well maintained and parts recently refreshed. Good location on tram line , major road just off motorway. Easy access to Lygon st restaurants etc and close to Vic Market and CBD

Dear neilwjones55, We are thrilled to hear your experience staying. Really appreciate your time in providing this wonderful feedback. As you mentioned we are very fortunate to be located in a such handy location, not too far from city but far enough to getaway from the hustle once the day is over. We would love to have you back again next time you visit the area. Kind Regards Ashan Abeykoon General Manager

STILL A HOME AWAY FROM HOME

Classificação TripAdvisor 5.0/5

dorrie411 16/02/2021 Avaliação certificada TripAdvisor

Great Hotel with a pool which is very unusual in Melbourne so close to the city. Tram to City only takes 15 minutes and stops in front of the hotel. Great restaurant with very friendly staff Cant recommend this hotel enough. Not 5 star but very very comfy.

Dear dorrie411, What a delight to hear from you. Our food and Beverage team is thrilled to see you feedback. Great to see that you enjoyed staying with us. As you have mentioned we are in very handy location to hospitals and other amenities. We hope you will consider staying with us again in near future. Kind Regards Ashan Abeykoon General Manager

Staff go above and beyond.

Classificação TripAdvisor 5.0/5

thereseh964 18/07/2020 Avaliação certificada TripAdvisor

travelling in this crazy high risk time by myself with a toddler was unbelievably unnerving for myself. We had to travel due to an appointment at the hospital. The staff we so incredibly professional and helpful. I felt so comfortable with all the precautions they are taking and how clean our room was. My son has alot of allergies so hard to order for anywhere, they had supplied with with a microwave so I am able to heat the food I bought for him. The room service I ordered for myself, the food was beautiful and fresh and fast to come to the room. They had helped with my pram/luggage and million bags you need for a toddler, from the car to our room and again on check out had helped pack the car. So thankful for staff on this trip. We will be returning

Dear thereseh964, Thank you so much for your kind words. It's a delight to hear you had an restful stay and the team looked after you well. We certainly believe only difference we can make more our guests these days as always is to look after all our guests with utmost care humility. We have taken lot more extra steps in cleaning and hygiene to assure our team members and guests of utmost welfare whilst staying with us. We are more than happy to help and look after our guests any time. Team and I hope to see you back again for much more leisurely stay with us again soon. Kind Regards Ashan Abeykoon General Manager

SHORT STAY - PERFECT LOCATION

Classificação TripAdvisor 4.0/5

Marlene F Business - 21/02/2020 Avaliação certificada TripAdvisor

Arrived late at night, easy to access for the entrance ( after I initially went past the driveway) and parking underneath. Everything ready to check in, and the room at my preferred temperature - a great welcome! Breakfast and papers in the morning and quick checkout. Suggestions - free drink on arrival for members - when you arrive late and the bar is closed could this be offered as a fruit juice to take to the room? - taking suitcases downstairs to the basement carpark is a bit awkward - perhaps some away of leaving them at reception to collect as you come out of the carpark?

Dear Marlene, Thank you so much for your feedback. We are thrilled to hear that you had an great comfortable stay with us. We appreciate your loyalty and time. You have mentioned couple of great points for us to have a look at. These points are very valuable to us enabling all our future guests a better and more comfortable experience. Thank you again for your feedback and we look forward to you staying with us again in near future. Kind Regards Ashan Abeykoon General Manager

Family stay at North Melbourne

Classificação TripAdvisor 4.0/5

Rohit J Family - 05/01/2020 Avaliação certificada TripAdvisor

Overall good family stay. Breakfast can have more variety. The wifi was limited to just 1 GB per device, not good if you want to watch or download Netflix. Parking is paid $15 per day. Pool is good and relaxing.

Dear Rohit J, Thank you very much for yoiur time and feedback. We are very happy to hear that you and your family had a great stay. We have taken your points on board to make sure that we provide our guests best possible product and services avaiable. Once again, thank you very much for your feedback and we ho0pe to see you back again in near future. Kind Regards Ashan Abeykoon General Manager

Great accommodation

Classificação TripAdvisor 5.0/5

96jean Couples - 03/01/2020 Avaliação certificada TripAdvisor

Staff are very welcoming & helpful our room was spacious, bed was large & comfortable. Breakfast was excellent. We would definitely stay again. We went to Witches & Britches theatre restaurant and it was an easy walk.

Dear 96jean, Thank you so much for your great review and rating. Team is delighted to hear that you had an wonderful stay with us. It's great to see that you enjoyed all aspects of your stay. We hope to see you back again in near future. Kind Regards Ashan Abeykoon General Manager

Great stay

Classificação TripAdvisor 5.0/5

weatherillbelinda Family - 05/12/2019 Avaliação certificada TripAdvisor

Our room was clean and comfortable and the staff were very friendly. We stay regularly for RCH appointments and always enjoy our stay. Our room this time could do with a light above the coffee station. It was very hard to see to make a coffee as it is really dark in that area. Otherwise a great stay.

Dear weatherillbelinda, Thank you for another 5-star review. The team and I appreciate your continued support and loyalty. We look forward to welcoming you back soon. Sincerely, Jayesh Bala General Manager Mercure North Melbourne Phone: +61 3 9329 1788 Email: Jayesh_BALA@mercurenorthmelbourne.com.au

Somewhat dated but still good

Classificação TripAdvisor 4.0/5

grahamk924 Couples - 28/11/2019 Avaliação certificada TripAdvisor

As my normal Ibis was booked out for the weekend decided to stay at The Mercure in North Melbourne and am so glad I did.. The location is good;great to be close to Carlton/ Parkville and the university area with easy access by trams to the CBD area. The lady on reception ticked all the boxes; friendly ,welcoming.,positive and very helpful. This lady is a real role model for desk staff worldwide. The room was made ready ahead of time . The lift needed an overhaul but the room on floor 2 was very large and well furnished. The bathroom was s abit dated but it all worked well and the place was very clean. Found a great place for breakfast in The auction room about a 6 minute walk from the Mercure;great food and service. The tram to the CDB ran along Flemington Rd very close to the Hotel. It was a quick trip to Flinders St and Lygon St was also close . On our departure the friendly desk lady was back on duty;it was good to be able to thank her and assured her that we would be back next visit to Melbourne. Loved being close to Royal Park and so many surrounding interesting areas.

Dear Graham K, Thank you for taking the time to review your stay. It is fantastic to hear that you had an enjoyable experience and found our team friendly and welcoming. We pride ourselves on our warm and genuine service and it is great to see when this is recognised by our guests. Thank you also for sharing some key locality tips for North Melbourne. I know that future travelers to our hotel will find this useful. If we can be of any assistance in the future, please do not hesitate to get in touch with me. Sincerely, Jayesh Bala General Manager Mercure North Melbourne Phone: +61 3 9329 1788 Email: Jayesh_BALA@mercurenorthmelbourne.com.au

3rd stay and it was a terrible experience

Classificação TripAdvisor 1.0/5

shalljsingh Family - 07/11/2019 Avaliação certificada TripAdvisor

The first 2 stays was amazing but the third trip extremely horrible. Stayed for 2 nights and the house keeping (room cleaning) was terrible. We had to call back to take bottles and rubbish out. Ordered room service food and it was literally a bottled sauced warmed with already cooked chicken served with rice. The swimming pool ... too my son there and absolutely horrified. Being an Accor member for years now, one of the most terrible experience ever.

Dear shalljsingh, Thank you for taking the time to review your stay and sharing your concerns. I would like to extend my sincere apologies for the recent poor stay. I am disappointed that we let you down, especially after your two previous positive experiences. I would like to discuss your stay in greater details At your convenience, can you please contact me. I look forward to speaking with you and working out an appropriate resolution. Sincerely, Jayesh Bala General Manager Mercure North Melbourne Phone: +61 3 9329 1788 Email: Jayesh_BALA@mercurenorthmelbourne.com.au

Working Friday night and Saturday morning in Melbourne.

Classificação TripAdvisor 5.0/5

P5056TRjohnv Business - 05/11/2019 Avaliação certificada TripAdvisor

A very comfortable overnight stay. Saving the trip back to Geelong at night and returning in the morning to Melbourne.Able to have eight hours sleep and be fresh in the morning. Relaxing breakfast before returning to work.

Dear P5056TRjohnv, Thank you for your 5 star review. It is great to hear that you had an relaxing and refreshing stay. The team and I look forward to welcoming you back soon. Sincerely, Jayesh Bala General Manager Mercure North Melbourne Phone: +61 3 9329 1788 Email: Jayesh_BALA@mercurenorthmelbourne.com.au

Wollongong Traveller

Classificação TripAdvisor 3.0/5

WollongongAussie Business - 13/10/2019 Avaliação certificada TripAdvisor

A comfortable hotel located just outside the Melbourne CBD. The building has been there for over 45 years with a number of owners. The rooms are comfortable and clean but some of the fixtures are a bit dated. Staff are very helpful and efficient. Breakfast is good with a variety to satisfy most people. Evening meals while well presented, are a bit overpriced for what is basically a Pub meal. Parking available at a cost which is to be expected in a large city.

Dear WollongongAussie, Thank you for taking the time to review your stay. It is great to hear you had an enjoyable stay and enjoyed our breakfast offering. We also appreciate your constructive feedback for future improvement. The team and I look forward to welcoming you back soon. Sincerely, Jayesh Bala General Manager Mercure North Melbourne Phone: +61 3 9329 1788 Email: Jayesh_BALA@mercurenorthmelbourne.com.au

Needs a good clean.

Classificação TripAdvisor 2.0/5

Chelkie R Business - 07/07/2019 Avaliação certificada TripAdvisor

Great location if needing somewhere to stay close to the Royal Children's Hospital. The hotel was old and in need of a revamp. Room itself was in need of a good scrub and was quite dusty. Beds were comfy and bedding was clean.

Dear chelswah, Thank you for reviewing your recent stay with us. It is great to hear that you enjoyed our location and found our beds comfortable. I am sorry to hear that we let you down with our cleanliness. Whilst our hotel is older in nature, we do pride ourselves on our room cleanliness. Could you please get in touch with me and share your stay details with me? I would like to ensure we are attentioning the room concerned. Thank you once again for your feedback and I look forward to hearing from you. Sincerely, Jayesh Bala General Manager Mercure North Melbourne Phone: +61 3 9329 1788 Email: Jayesh_BALA@mercurenorthmelbourne.com.au

Home away from home

Classificação TripAdvisor 4.0/5

Maps26651853393 Couples - 12/06/2019 Avaliação certificada TripAdvisor

This hotel is always my first choice to stay in when spending time in Melbourne. Friendly staff, clean rooms, value for money. The only issue we had was we asked for a king bed & got 2 singles pushed together & it was like laying on boards! You could feel the seam of the beds in the centre! I’d hoped for the amount of time we have stayed there that this never happens again, very disappointed.

Dear Maps26651853393, Thank you for taking the time to review your stay. We appreciate your kind words about our team as we do strive to provide a home away from home feeling. I am sorry to hear that you the issues you experienced with the bedding. When you booking your future stays, please feel free to get in touch with me directly. I would be delighted to personally assist you and ensure your bedding requirements are met. The team and I appreciate your continued support and loyalty and look forward to welcoming you back soon. Sincerely, Jayesh Bala General Manager Mercure North Melbourne Phone: +61 3 9329 1788 Email: Jayesh_BALA@mercurenorthmelbourne.com.au

Bedrooms in awful state...

Classificação TripAdvisor 1.0/5

Coastal35021957769 Business - 08/06/2019 Avaliação certificada TripAdvisor

Staff and food were good - the refurbishment of this hotel seems to have been done with all expense spared. Noisy, dirty rooms - topped by someone’s blood on the pillow case. Moved to the Larwill after one night which was lovely and cheaper!!??

Dear Coastal35021957769, Thank you for taking the time to review your recent stay. I would like to extend my sincere apologies for the issues you experienced. I appreciated the opportunity to correspond with you via email. If you would like to discuss further, please feel free to get in touch with me. Sincerely, Jayesh Bala General Manager Mercure North Melbourne Phone: +61 3 9329 1788 Email: Jayesh_BALA@mercurenorthmelbourne.com.au

Great Position

Classificação TripAdvisor 4.0/5

Linda W Business - 17/04/2019 Avaliação certificada TripAdvisor

I stay at this hotel a lot , car parking, public transport, nice area, comfy rooms and great staff. This all helps to create a comfortable stay. I can work in the city and get the tram in very easily. I'll be back.

Dear Linda W, Thank you for your feedback. The team and I appreciate your continued support and loyalty. We look forward to welcoming you back soon. Sincerely, Jayesh Bala General Manager Mercure North Melbourne Phone: +61 3 9329 1788 Email: Jayesh_BALA@mercurenorthmelbourne.com.au

Worst Mercure Hotel ever

Classificação TripAdvisor 1.0/5

OlivierF1383 Business - 15/04/2019 Avaliação certificada TripAdvisor

I'm frequently using all the range of accor hotel, and this one is the worst Mercure I have ever tested. I checked in at 9:01 PM and ask to if I'm able to eat at the restaurant, and they say sorry it's closed. it was a thursday night. the breakfast in the morning was really bas, scramble eggs were dried, pastry weree not fresh (probably from 2 days ago) bedroom was outdated. don't pick this one guys.

Dear Olivier F, Thank you for taking the time to review your stay. I am very sorry to hear that you did not have an enjoyable experience. If you would like to discuss your feedback in greater detail, please feel free to get in touch with me directly. Sincerely, Jayesh Bala General Manager Mercure North Melbourne Phone: +61 3 9329 1788 Email: Jayesh_BALA@mercurenorthmelbourne.com.au

Another business trip and needing a place to stay

Classificação TripAdvisor 3.0/5

Happiness16597438600 Business - 03/03/2019 Avaliação certificada TripAdvisor

I travel every 2 weeks and just looking for a nice place to base myself for my Melbourne meetings. I like somewhere that doesn't feel tired and is comfortable. A place that is clean and doesn't remind me that I am just another person who has been in the room. Mercure North Melbourne was border line and disappointed with breakfast as half the items were not available as I was serving myself from the buffet

Dear Happiness16597438600, Thank you for taking the time to review your recent stay. It is great to hear that overall you had an enjoyable stay with us. I am sorry to hear we let you down during breakfast service. Please rest assured that I have shared your feedback with our Head Chef. If we can be of any assistance in the future, please do not hesitate to get in touch with me. Sincerely, Jayesh Bala General Manager Mercure North Melbourne Phone: +61 3 9329 1788 Email: Jayesh_BALA@mercurenorthmelbourne.com.au

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