Mercure North Melbourne 4 étoiles

Note Avis clients (Note ALL) 3.5/5 603 avis

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Mercure North Melbourne - Image 1
Mercure North Melbourne - Image 2
Mercure North Melbourne - Image 3
Mercure North Melbourne - Image 4
Cnr Flemington Road & Harker St, and Harker Street, 3051 NORTH MELBOURNE, Australie

Description

Les plus de l'hôtel

Le Mercure North Melbourne dispose de tout ce dont le voyageur moderne a besoin : connexion Internet haut débit, Foxtel, télévision LCD HD, minibar et climatisation à commande tactile.

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

Mercure North Melbourne

Cnr Flemington Road & Harker St, and Harker Street
3051 NORTH MELBOURNE
Australie

GPS:-37.796678, 144.950534

Téléphone
Fax +61 3 9329 9950

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

POLO CAFE

Le Polo Cafe offre un excellent rapport qualité/prix. Il sert une cuisine moderne, une grande sélection de repas pour enfants et des collations, le tout préparé à partir de produits frais locaux.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.5/5  603 avis

Note TripAdvisor  3.0/5  571 avis

Less than average and no hot water.

Note TripAdvisor 1.0/5

Chris E Avis TripAdvisor

No hot water in room and nothing done to compensate. Wasn't a big deal so I assume it is a regular issue. Run down very average property. If there are other options for accommodation take them.

Dear Chris, Thank you for taking the time to tell us about your experience at the Mercure North Melbourne. We are sorry that your experience did not meet your expectations. Unfortunately our team was not made aware of this issue up until your departure, and consequently not given a chance to rectify it. We remain available 24/7 to assist with any concerns during your stay. We appreciate your sharing your comments, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Mercure North Melbourne Team

Mercure North Melbourne - you get what you pay for.

Note TripAdvisor 3.0/5

charlene_veverka Avis TripAdvisor

Value for money hotel on the outskirts of the CBD. Stayed here specifically to be in this particular area for exhibition. Ample parking (though a bit tight). Room was clean enough and beds were comfortable. Wifi worked well and simple tea/coffee additions in the room. Shower/bathroom functioned without issues and good water pressure and the A/C heated/cooled the room efficiently. The hotel overall is fairly run down - old carpets, chipped cabinets, faded paint as well as a questionable elevator. But for all purposes of a quick weekend road trip for 2 female travellers it served its purpose without breaking the budget.

Dear Charlene, Thank you for taking the time to share your feedback. We are glad to hear you had a pleasant stay with us, and look forward to welcoming you back in the future. Regards, Mercure North Melbourne Team

Facilities were outdated and breakfast included in rate was terrible.

Note TripAdvisor 2.0/5

Mary G Avis TripAdvisor

Honest reviews are very important for travellers. It is fair to say that Mercure North Melbourne is definitely not a 4.5 star as shown online across the hotel platforms. I stayed here over the weekend and to be honest I was disappointed with the facilities. When travelling you rely on Reviews vs prices for the accommodations. This place was definitely not what they show in the pics. From the carpark to the rooms it was outdated including the room setups. I paid for breakfast to be included, the breakfast was below average...hot dishes they had served out eg. bacon, baked beans the cannisters were not even lit so the "hot" food were not hot but stoned cold...My honest review would be the pic are very deceiving vs rates and services being offered or advertised.

Dear guest, Thank you for taking the time to share your comments. While we wish you'd had a more positive experience, it is from feedback like this that we learn from and use to improve. We sincerely hope to welcome you back soon. Regards, Mercure North Melbourne Team

Definitely not like the other Mercure we have been to

Note TripAdvisor 2.0/5

Kylie F En couple - Avis TripAdvisor

4 star hotel awesome we thought as we have been to four other Mercure around Australia and loved them but what a disaster this one is! First off we had to pay for parking, instead of the key pass to get us in and out we only got one token to exit, so had to go back to the reception every time if we need one. The room check in time was 2pm, we got there at 2:45pm and room was still not ready waited 15 minutes to be put in a totally different layout room. Which was less than what we paid for. Walking into the room, it looks cleaned, tv only had four channels, the rest required internet which we could not connect. The bathroom was absolutely bloody disgusting, the floor was sticky, the door would not close and the handle was half off the door. There was mould all round the bath/shower and bloody hair on the bottom of the bath. The toilet had piss on it, and hairs around the toilet. We will never be coming back this place!

Dear Kylie, We are disappointed to hear your stay did not live up to your expectations, and sincerely hope to be able to welcome you soon to the positive experience so many of our guests have grown fond of. We apologise for the issues encountered in your room and appreciate the feedback in our constant work for improving guest experience. Regards, Mercure North Melbourne Team

La pire chambre d'hotel jamais connue

Note Avis clients 0.5/5

Jb G. Professionnel - Avis confirmés ALL

Hotel vetuste / moquette usée, ascenseur qui semble être de service Chambre vetuste Pas de chauffage Pas d'early booking possible Accueil froid En bref très très loin des standards attendus en Hotel Mercure !

Dear Jeanbaptiste, Thank you for taking the time to share your feedback. We are sorry to hear your experience at Mercure North Melbourne did not live up to your expectations. Unfortunately as mentioned we are not able to guarantee a 7am early check-in unless the previous night is booked, reasonably in line with hotel operations. We apologise for any inconveniences during your stay, and hope to welcome you back to our hotel very soon! Regards, Gabriel Front Office Manager Mercure North Melbourne

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 318 avis 8.6/10 Site
  • 642 avis 4/10 Chambre
  • 463 avis 7.7/10 Service
  • 16 avis 3.5/10 Internet
  • 310 avis 4.8/10 Confort
  • 258 avis 3.9/10 Propreté
  • 205 avis 1.5/10 Installations
  • 186 avis 2.5/10 Ambiance

Dispensé par Trustyou

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