Mercure North Melbourne 4 étoiles

Note Avis clients (Note ALL) 3.6/5 370 avis

Meilleur prix
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Mercure North Melbourne - Image 1
Mercure North Melbourne - Image 2
Mercure North Melbourne - Image 3
Mercure North Melbourne - Image 4
Cnr Flemington Road & Harker St, and Harker Street, 3051 NORTH MELBOURNE, Australie

Description

Les plus de l'hôtel

Le Mercure North Melbourne dispose de tout ce dont le voyageur moderne a besoin : connexion Internet haut débit, Foxtel, télévision LCD HD, minibar et climatisation à commande tactile.

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
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Localisation de l'hôtel

Mercure North Melbourne

Cnr Flemington Road & Harker St, and Harker Street
3051 NORTH MELBOURNE
Australie

GPS:-37.796678, 144.950534

Téléphone
Fax +61 3 9329 9950

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

POLO CAFE

Le Polo Cafe offre un excellent rapport qualité/prix. Il sert une cuisine moderne, une grande sélection de repas pour enfants et des collations, le tout préparé à partir de produits frais locaux.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.6/5  370 avis

Note TripAdvisor  3.0/5  566 avis

Awesome

Note TripAdvisor 5.0/5

Athol L Avis TripAdvisor

I really enjoyed my stay here the room was nice and the restaurant was awesome. Scarlet and Annie were very professional staff and made my stay enjoyable. It is very close to the city centre and a short trek to docklands. This hotel is in a great location.

Poor Service....

Note TripAdvisor 1.0/5

KrisVenugopalan Professionnel - Avis TripAdvisor

Key Card did not work - three times I have to walk up and down. Charged me for breakfast, though I had paid for breakfast when booking.

Dear Kris, Thank you for taking the time to share your feedback. I am sorry to hear your stay did not live up to your expectations, as our team works hard to provide an excellent custumer service experience to all our guests; please rest assured I have shared your comments with the relevant department heads. Additionally we have reviewed and refunded the incorrect breakfast charge to your account. We hope to be able to welcome you back soon. Sincerely, Anthony Caw General Manager Mercure North Melbourne

La pire chambre d'hotel jamais connue

Note Avis clients 0.5/5

Jb G. Professionnel - Avis confirmés ALL

Hotel vetuste / moquette usée, ascenseur qui semble être de service Chambre vetuste Pas de chauffage Pas d'early booking possible Accueil froid En bref très très loin des standards attendus en Hotel Mercure !

Dear Jeanbaptiste, Thank you for taking the time to share your feedback. We are sorry to hear your experience at Mercure North Melbourne did not live up to your expectations. Unfortunately as mentioned we are not able to guarantee a 7am early check-in unless the previous night is booked, reasonably in line with hotel operations. We apologise for any inconveniences during your stay, and hope to welcome you back to our hotel very soon! Regards, Gabriel Front Office Manager Mercure North Melbourne

Maintenance has been forgotten at this hotel.

Note TripAdvisor 3.0/5

Rosalind P Avis TripAdvisor

Staff were friendly. Bed was very comfortable. Linen was clean. BUT- there were repaired holes in the bath that were rusting, painted tiles at the end of the bath where the paint was lifting off , shower panel separating - all serious health hazards; the shower taps would not stop dripping unless turned off so tight it took 2 hands to turn them back on, obvious dirt around the perimeter of the bathroom, the remote for the TV and air conditioner had flat batteries - reception gave me batteries to replace the flat ones, one power point looked as if it was burned / scorched. There was no information sheet stating the number to call for reception or any other assistance at the hotel. . Breakfast was barely warm with nowhere to place the food covers while selecting food. Food offering was reasonable. Chairs in the foyer were torn, Carpet in the foyer was threadbare. The lift was still about 10cm above ground level when the door opened- but does settle into place - dangerous tripping hazard. Location is easy for tram access to the CBD.

Very average hotel

Note TripAdvisor 1.0/5

juleseSyd Professionnel - Avis TripAdvisor

I recently stayed one night here. I only chose it due to proximity to my work event. My first room allocated 134 was so loud as it's really close to Flemington Rd. Moved to 204. On Harker St. Noisy but not as bad. Definitely a very tired hotel. My room was missing one curtain only a backing on one side. Room service for a quiet Wed night. No Veggie burger at 6.15pm. Chicken burger option was not cooked so are around the chicken. Breakfast buffet. Ok. Coffee machine. Wouldnt recommend.

Dear juleseSyd, Thank you for taking the time to share your feedback. I am disappointed to hear your stay did not live up to your expectations and offer my sincere apologies. We will take your comments on board as we strive to constantly improve our customer experience, and we hope to welcome you back soon. Sincerely, Anthony Caw General Manager Mercure North Melbourne

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 298 avis 9.1/10 Site
  • 575 avis 4.1/10 Chambre
  • 423 avis 8.2/10 Service
  • 10 avis 4.3/10 Internet
  • 299 avis 4.5/10 Confort
  • 220 avis 4.2/10 Propreté
  • 164 avis 1.7/10 Installations
  • 151 avis 2.3/10 Ambiance

Dispensé par Trustyou

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