Hôtel des Arts Saigon - MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 2,238 reviews

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Hôtel des Arts Saigon - MGallery - Image 1
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76 78 Nguyen Thi Minh Khai St, District 3, 70000 HO CHI MINH CITY, Vietnam

Description

Hotel extras

  • Elegant rooms and stately suites

  • Chic lifestyle 5-star boutique hotel with classical charm

  • Situated a minute away from the diplomatic area and the Notre Dame Cathedral

  • Each room offers the smooth lines of an art deco décor

  • All rooms are non-smoking

Our accommodation(s)

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Hotel location

Hôtel des Arts Saigon - MGallery

76 78 Nguyen Thi Minh Khai St, District 3
70000 HO CHI MINH CITY
Vietnam

GPS:10.782574, 106.69732

Telephone
Fax +84 28 3985 9999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,238 reviews

TripAdvisor Rating  4.5/5  2,284 reviews

Certificate of excellence 2024

Great location

Customer review rating 4.5/5

Ruth F. Couples - Confirmed reviews ALL

The hotel is beautiful inside. The bedroom was stylish and comfortable and the customer service was very good.

Dear Ms. Ruth F., thank you for your positive review. We are delighted that you enjoyed our beautiful hotel, stylish and comfortable bedrooms, and excellent customer service. We look forward to welcoming you back soon. Best regards, Ken Nguyen Guest Experience & Quality Manager

Below expectation for a 5-star managed by Accor

Customer review rating 2.5/5

Minh Business - Confirmed reviews ALL

The hotel is nicely decorated. Room is a bit small but the view is nice. Location is fairly good. The hotel is close to the city centre but not close enough to walk. The downside is the attitude of the staffs in the executive lounge and the rooftop bar. Some of them had very irritating attitude after realising I’m a Vietnamese but not a local. The rooftop bar is open to public and is typically crowded making it uncomfortable to relax in the nearby pool.

Dear Mr. Minh, Thank you for sharing your feedback with us. We appreciate your kind words about our hotel decor and the nice view from the rooms. We apologize for any inconvenience caused by the size of the room and the crowded rooftop bar. Your comments regarding the attitude of our staff in the executive lounge and rooftop bar are concerning, and we will address this issue internally. Please be assured that we value all our guests equally. We hope you will give us another chance to exceed your expectations in the future. Warm regards, Ken Nguyen Guest Experience & Quality Manager

Good stay

Customer review rating 4.5/5

Khiet V. Friends - Confirmed reviews ALL

The staff are extremely attentive and provided great services. Cuong, Tram from Buffet team were extremely helpful and assist my friend's kids with food allergy. The overall services team were excellent from the checking receptionist to bellboys, cleaning and dinning experiences were fantastic.

Dear Ms. Khiet V., thank you for sharing your positive experience with us. We are delighted to hear that our staff, especially Cuong and Tram, provided exceptional service. Your kind words motivate us to maintain excellent services from arrival to dining. We hope to welcome you back soon. Best regards, Ken Nguyen Guest Experience & Quality Manager

Exceptional service

Customer review rating 5.0/5

Gavin Couples - Confirmed reviews ALL

Dear Philippe ( General Manager) It was a pleasure meeting you in the breakfast area on our recent stay. Our stay at your hotel was exceptional. Your staff are well trained and have great customer service. My wife and I will be recommending this hotel to our friends. Please thank your staff for a wonderful experience. We give our stay 10/10.

Dear Mr. Gavin, Thank you for your kind words and positive feedback. We are delighted to hear that you had an exceptional stay with us and enjoyed the service provided by our well-trained staff. Your recommendation to your friends is greatly appreciated. We will make sure to pass on your thanks to our team. Looking forward to welcoming you back for another outstanding experience. Best regards, Ken Nguyen Guest Experience & Quality Manager

Amazing hotel and staff

TripAdvisor rating 5.0/5

Carl V TripAdvisor review

This is a truly amazing hotel. This was my first time in Ho Chi Min City and my experience was fantastic. Extremely comfortable beds, several types of feather/down pillows, everything exceptionally clean, Nespresso coffee and bottled water in the room, the staff were responsive, kind, caring and provided excellent service. The roof top infinity pool and view of the city were stunning. On Sunday they have what they describe as the "Epic Sunday Brunch". This brunch was truly brilliant. If I didn't live in the USA I would have this brunch every Sunday. At the brunch I met a manager who goes by Rio and who had worked at high end hotels in the USA. We had an exceptional conversation and he was very kind and generous to me. So, out of 5 stars, I rate this hotel 10 stars.

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Other web-users rate our hotel

  • 623 reviews 9.5/10 Location
  • 931 reviews 8.6/10 Room
  • 1,339 reviews 9.3/10 Service
  • 7 reviews 9.3/10 WiFi
  • 516 reviews 9.7/10 Breakfast
  • 493 reviews 9.3/10 Vibe
  • 489 reviews 8.6/10 Amenities
  • 386 reviews 6.5/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.