Novotel Shanghai Hongqiao 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.0/5 23 comentários

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Novotel Shanghai Hongqiao - Image 1
Novotel Shanghai Hongqiao - Image 2
Novotel Shanghai Hongqiao - Image 3
Novotel Shanghai Hongqiao - Image 4
No 1102 Xiehe Road, Changning District, 200335 Xangai, China

Descrição

Extras do hotel

O Novotel Shanghai Hongqiao tem 367 quartos espaçosos, 2 restaurantes, 7 salas de reuniões e academia. Perfeito para viajantes a trabalho ou lazer.

Nossas acomodações

Localização do hotel

Novotel Shanghai Hongqiao

No 1102 Xiehe Road, Changning District
200335 Xangai
China

GPS:31.223219, 121.35525

Telefone
Fax +86 21 3227 9998

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.0/5  23 comentários

Classificação no TripAdvisor  5.0/5  638 comentários

管理不到位，培训不到位，白金权益不到位

Classificação TripAdvisor 2.0/5

FlyZhu Romântica - Avaliação certificada TripAdvisor

太多缺点都不知道从何说起，就按照时间顺序吧 1.CI 给我们办理CI的前台一看就是业务非常不熟练的暑期工，办理流程缓慢且透露出一股迷茫不知道该做什么的状态，时不时还得跟主管去确认，同比另外的几个前台暑期工业务水平差距很大。 2.房间 作为雅高白金会员，房间安排在了最低楼层，而且酒店周边在施工，环境嘈杂还影响观感。下楼以后要求换房，我不说房型升级的事情前台也跟忘了一样，后续也只升级了一级，房型一模一样只是楼层高了一点。点名表扬8月2日下午的那位门童，帮我们换房间的时候非常积极主动而且服务很到位。 3.服务 飞猪官方旗舰店订的，有附送一个下午茶，东西很少也不好吃，这个既然是免费的也不抱什么期待。离谱的是大堂吧坐着吃下午茶的时候一只蜘蛛爬裤子上，我去找工作人员，大堂吧的一个小姑娘丢给我几张纸让我自己解决，然后跑掉了，躲后厨去了？？这是正常人能干的事情吗？？我反应给前台经理，后来给我打电话加微信说了一些抱歉的话，说送了水果到房间，我寻思就红绿灯三个水果不是正常就该有的么。 4.会员权益 有早，要求了以后有房型升级，有酒廊不开门，但是没有替代方案。白金会员权益体现不出来。 5.总结 管理不到位，培训不到位，白金权益不到位

Disappointing to Novotel standards

Classificação TripAdvisor 3.0/5

Jamingeels Negócios - Avaliação certificada TripAdvisor

Having stayed at many Novotel’s I was disappointed to see the Premium lounge was still closed at this property. They are using the breakfast room as a lounge which is not ideal. Also the AC was broken so the room was too hot. When I asked for AC they offered to open the room window.

Ideal for Business Trips

Classificação TripAdvisor 5.0/5

ladyditt Avaliação certificada TripAdvisor

We stayed at the hotel for the second time because it is located close to the exhibition. There was construction work going on next to the hotel. Luckily we were given quiet rooms, there was no noise. The earplugs were provided as a compliment. From Pudong Airport, it takes 1.5 hours by metro, you can reduce it by 20 minutes if you take the super fast Maglev train. The metro station was a 15-minute walk away. The hotel is clean, all rooms are non-smoking. My room was huge, with a nice bathroom, comfortable bed. There was a kettle in the room, which is important for me, I really like drinking tea, tea/coffee is renewed daily, + two bottles of water. Breakfast was excellent, large selection of everything. You can also use the swimming pool free of charge. The hotel was decorated for New Year, there were Christmas trees, etc. The staff was friendly, but not everybody spoke English. There was no free shuttle to the exhibition like before! A very good option for a business trip!

Clean

Classificação TripAdvisor 4.0/5

urosdernovsek Negócios - Avaliação certificada TripAdvisor

Hotel is nice, staff is friendly. Even if not perfect English, they find a way to help. Lobby is nice, but bar closes too soon. Rooms big and spacious. Breakfast is big with many choices, from Asian to European. Hotel surroundings are currently a big construction site.

Dear Guest, Warm greetings from Novotel Shanghai Hongqiao. It is nice to see our staff were positive and enthusiastic towards our guests. We are now giving English training to our staff. As you see, there was a construction around now, in the long term it creates better infrastructure all these will support future growth. By that time, you can find a great vibe here. We are glad to see that you feel enjoyed during your stay and we would love to welcome you back in the near future. Sincerely, Dickens Li -General Manager

Good Hotel

Classificação TripAdvisor 5.0/5

WMBandit Avaliação certificada TripAdvisor

I always stay at this Novotel dur to work and being close to Hongqiao. For the price which includes breakfast, access to pool and very nice staff, it is a small comfort and go-to hotel for business trips. Yes there is a construction site next door however still relatively quiet. Breakfast is good.

Dear Guest, May I begin by thanking you for your feedback and your stay with us. We are happy to learn that you are satisfied with our staff and feel comfortable in the hotel. Your kind words have been passed to our team, and I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience and we look forward to your next visit. Sincerely, Dickens Li -General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.415 comentários 9.5/10 Localização
  • 2.321 comentários 9.2/10 Quarto
  • 4.162 comentários 9.4/10 Serviço
  • 13 comentários 8.2/10 Wifi
  • 1.187 comentários 9.3/10 Limpeza
  • 1.010 comentários 9.5/10 Atmosfera
  • 910 comentários 8.9/10 Comodidades
  • 862 comentários 8.8/10 Conforto

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.