Mercure Parma Stendhal 4 stars

The room ventilation/air conditioning simply did not work. The room was never below 25˚C and mostly 26˚C according to the temperature display, and there was no means of making it cooler. Opening the window was possible during the day, but at night the exterior noise was such that this was not an option. To get any useful ventilation, we had to prop the interior door open as well as open the external windows. Again, this is not a viable option for night time. The staff did not understand that the room was too hot, and blamed the weather. The bed was most uncomfortable, being as hard as a rock.

The room and staff were great. There were several individuals outside our room near the street being very loud and partying until 3:00 a.m. it would be nice if management could make rounds outside and shoo people away or call the police.

This is our third stay at the Mercure Parma Stendhal. We will certainly stay there again when we attend the opera at the Teatro Regio. We would like the air conditioning to be available in October as the outside temperature is usually in the high 60's and too warm for heating. There is a lot of outside noise and biting insects if you leave the windows open so the nights were not comfortable.

As pleasant and welcoming as it always is. However, it is very disappointing that the Television Service has not reintroduced the BBC world news channel.

Spacious deluxe room with a wonderful bathroom - excellent shower. Hotel was very clean. Breakfast was delicious with multiple choices. The location of hotel is ideal for seeing all the sites of Parma.

The hotel is lovely, with spacious comfortable rooms. Double deluxe has a great walk in shower. Breakfast offers a number of delicious options. Excellent location making it easy to walk to all the sights of Parma, as well as restaurants.

wonderful room, helpful staff, and a perfect location - Parma is THE place to visit if you're interested in Italian food

We have stayed here 3 times so far this year and the staff are so lovely and friendly! Always greeted with a smile The rooms are spacious with nice size bathroom/shower! Good breakfast as well! Thank you we will be back soon

Excellent location, close to pedestrian zone, train station where can rent bikes to tour the city. Clean and spacious room and bathroom, with balcony. Friendly staff. Nice breakfast.

Excellent location, centrally located. Clean, spacious room and bathroom, with balcony. Friendly and attentive staff. Close to train station where could rent bikes to tour the city. Walking distance to the pedestrian zone. Nice breakfast.

Very friendly welcome. Hotel room clean and comfortable. Breakfast good.

We enjoyed Parma and our stay at the hotel. The staff were very friendly and helpful - nothing was too much trouble. We are learning Italian and asked the receptionist to speak slowly in Italian so we could understand. She did so which was great because usually Italians start speaking in English which makes learning the language very difficult.

It was a great Hotel. centrally located and excellent staff

Great welcome at reception. Always pleasant and helpful. Convieneint parking in a private garage nearby for our motorcycle. Room had good airconditioning, was clean and modern. Would recoomend this hotel to anyone wanting to visit the City.

Extremely helpful front desk staff, saving us from a hefty fee for entering, by accident, the limited trafic zone. Also, for their friendlyness. Good breakfast buffet, room and cleaning satisfactory. Plastic covering under the bed covers made sleep a dampy experience.