Mercure Parma Centro Stendhal 4 stars

Customer review rating (ALL Rating) 4.3/5 667 reviews

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Description

Hotel extras

The Hotel Mercure Parma Stendhal boasts an exclusive location, just a few minutes from some of the city's main monuments, including the cathedral, the baptistery, the Steccata church and the Farnese theater. The neighborhood is also great for shopping!

Our accommodation(s)

Hotel location

Mercure Parma Centro Stendhal

Via Bodoni 3
43121 PARMA
Italy

GPS:44.805849, 10.327706

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Rich breakfast buffet, with sweet and savory dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  667 reviews

TripAdvisor Rating  4.0/5  1,036 reviews

Certificate of excellence 2024

Bad nights sleep. Tired hotel

TripAdvisor rating 2.0/5

V2443FIphilm Couples - TripAdvisor review

Air conditioning does not work. We tried 5 different rooms and had a terrible night sleep. The “compensation” offered was 4 drinks from the mini bar. We declined as it’s an insult. Generally tired. Decor is old fashioned. Breakfast is OK. At the low end of acceptable. There is also some inappropriate artwork of naked children. This is not acceptable.

Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Parma Centro Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Baladelli

Prime location

TripAdvisor rating 4.0/5

ruthnG173VN TripAdvisor review

This a very comfortable hotel in a prime location right next to the museum complex at Palazzo Pilotta. The bed was comfortable and bathroom well equipped. Breakfast buffet was very good. The hotel is a 10 minute walk from the train station. This is a great choice for exploring Parma.

Well located but lacking atmosphere and room very bare

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The room had all expected amenities and was very clean. However, BBC World News and CNN channels were not available on the TV. The room was bare, limited furnishings, did not feel welcoming.

Dear Linda M., Thank you for taking the time to tell us about your experience at the Mercure Parma Centro Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Baladelli Manager

Standard rooms are terrible

Customer review rating 0.5/5

Ah Families - Confirmed reviews ALL

Even though it was reportedly "refreshed" (renovated?), the room was awful - stains on the walls, the bathroom looked like it was from the 1980s, it smelled funny, and the window/balcony was just looking at a fake wall of the balcony next door - which was very claustrophobia-inducing. The room was also right above the front door, so it was extremely noisy late into the night.

Dear Ashley H., Thank you for taking the time to tell us about your experience at the Mercure Parma Centro Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Baladelli Manager

Well located

Customer review rating 4.5/5

Dan Couples - Confirmed reviews ALL

good position for city center; clean room; old furniture; newer bath (probably renovated)

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Other web-users rate our hotel

  • 828 reviews 9.3/10 Location
  • 719 reviews 6.3/10 Room
  • 671 reviews 9.1/10 Service
  • 32 reviews 4.2/10 WiFi
  • 449 reviews 8.3/10 Breakfast
  • 423 reviews 5.7/10 Comfort
  • 216 reviews 5.3/10 Vibe
  • 170 reviews 7.4/10 Cleanliness

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