Mercure Parma Centro Stendhal 4 stars

Customer review rating (ALL Rating) 4.4/5 542 reviews

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Mercure Parma Centro Stendhal - Image 1
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Via Bodoni 3, 43121 PARMA, Italy

Description

Hotel extras

The Hotel Mercure Parma Stendhal boasts an exclusive location, just a few minutes from some of the city's main monuments, including the cathedral, the baptistery, the Steccata church and the Farnese theater. The neighborhood is also great for shopping!

Our accommodation(s)

Hotel location

Mercure Parma Centro Stendhal

Via Bodoni 3
43121 PARMA
Italy

GPS:44.805849, 10.327706

Telephone
Fax +39 0521 285655

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Rich breakfast buffet, with sweet and savory dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  542 reviews

TripAdvisor Rating  4.0/5  1,049 reviews

Certificate of excellence 2024

Well located

Customer review rating 2.5/5

Jack Business - Confirmed reviews ALL

The temperature in the room was too high 28oC according to the thermometer ( issue with heating) and no air conditioning. The following day I changed for a room with lower temperature.

Dear Jacques L., Thank you for taking the time to tell us about your experience at the Mercure Parma Centro Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Baladelli Manager

Well locates

Customer review rating 3.0/5

Nerida H. Couples - Confirmed reviews ALL

Lovely Spacial room but air con was stuck on 27 degrees which was too hot and shower was very slippery with no exhaust

Dear NERIDA H., Thank you for taking the time to tell us about your experience at the Mercure Parma Centro Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Baladelli Manager

Always a pleasure to stay at The Stendhal

Customer review rating 5.0/5

Linda 0. Couples - Confirmed reviews ALL

We are regular visitors to Parma and as usual , from check in to check out it’s always a very comfortable stay . Location , hotel rooms & personnel are first rate . If there is any issue , reception will sort out immediately .

Well located

Customer review rating 3.5/5

Pan Couples - Confirmed reviews ALL

Very nice location. You can sense some age of the hotel but generally it was clean and okay. To my surprise here was no welcome amenity at all for Accor Platinum card membership. Here was also no bar service in the hotel, though the hotel compensated with asking me to pick whatever I like from mini bar for my welcome drink voucher. In the mini bar the acqua naturale was opened by somebody already. I suspect the previously tenants opened it and refilled it with tap water, the room service should have check better though and we almost drank that one, luckily in the end we noticed it and changed it with a bottle of acqua frizzante. Plus the bottle of lambrusco was good. For the location and price I cannot complain too much.

No hot water in the shower both mornings

Customer review rating 2.5/5

Saul K. Couples - Confirmed reviews ALL

Hotel is well located and the room was comfortable but with old fashioned furnishings. Hot water in the shower was unavailable both mornings.

Dear SAUL K., Thank you for taking the time to tell us about your experience at the Mercure Parma Centro Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Baladelli Manager

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Other web-users rate our hotel

  • 755 reviews 9.3/10 Location
  • 651 reviews 6.3/10 Room
  • 613 reviews 9.2/10 Service
  • 24 reviews 3.1/10 WiFi
  • 407 reviews 8.1/10 Breakfast
  • 374 reviews 6/10 Comfort
  • 201 reviews 5.4/10 Vibe
  • 156 reviews 6.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.