Novotel Curitiba Batel 4 étoiles

Note Avis clients (Note ALL) 4.6/5 2 470 avis

Novotel Curitiba Batel - Image 1
Novotel Curitiba Batel - Image 2
Novotel Curitiba Batel - Image 3
Novotel Curitiba Batel - Image 4


Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Hôtel convivial pour les animaux à Curitiba. Frais applicables.

  • Hébergement gratuit pour les enfants de 16 ans ou moins séjournant avec leurs parents.

  • Hôtel de Curitiba offrant des suites avec hydro massage

  • Service conciergerie

  • À 25 minutes en voiture de l'aéroport international Afonso Pena

Cet hôtel participe à Planet 21 et agit ainsi pour une hospitalité positive

Nos hébergements

Localisation de l'hôtel

Novotel Curitiba Batel

Rua Dr Pedrosa 288, Batel - Curitiba, Centro
80420120 CURITIBA

GPS:-25.43809, -49.27721

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Restaurante Q Ceviche - Peruano

Photo non contractuelle

Restaurant avec une authentique cuisine péruvienne. Le meilleur ceviche de Curitiba ! Petit déjeuner, déjeuner et dîner adaptés aux personnes cœliaques. Voir les options dans notre restaurant.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.6/5  2 470 avis

Note TripAdvisor  4.5/5  754 avis

Certificat d'excellence 2023

Très belle expérience client

Note Avis clients 5.0/5

C. Professionnel - Avis confirmés ALL

Très belle expérience et un personnel d'accueil (Daniele Gabriel), de restauration (André, Joao, Alex) extrêmement gentil et toujours prêt à rendre service. Petit déjeuner et restaurant très bons

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Curitiba Batel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire,Monsieur, en l’expression de nos sentiments les meilleurs Ditmar Erich Seiler General ,Manager

Good hotel, amazing staff

Note TripAdvisor 5.0/5

Guido D Professionnel - Avis TripAdvisor

I had to travel to Curitiba for a work assignment for two weeks. I stayed in Novotel Curitiba Batel the whole time. The staff was very professional and always ready to help, I don't speak Portuguese and they were even more than willing to accommodate my needs in terms of language, it was really helpful and it shows that the staff is very customer service oriented. The room I stayed in was on the 13th floor. It had all the necessary things that it has to have for business travel, a very comfortable bed, nice hot shower with amazing water pressure (after a long day of work this is much appreciated) and overall it was really clean with fresh bedsheets every day, A Nespresso machine ready to be used ( they didn't offered any kind of snacks nor complementary water, I thought they would considering the amount payed). The stay was really enjoyable and I would definitely come back. I would like to point out one specific staff member, Ayrton, that was more than helpful in all of my concerns regarding billings ( the hotel went through a management IT system change so things were pretty complicated) he helped me through everything and his professionalism should be used as an example. Also I would like to thank the restaurant that runs in the hotel premises, they were very helpful and I enjoyed their service.

Dear Cristina Cestari, We very much appreciate your comments regarding your stay at the Novotel Curitiba Batel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ditmar Erich Seiler General Manager

reasonable comfort, despite some issues

Note TripAdvisor 4.0/5

PeasmoldWW Avis TripAdvisor

This is a mid-range brand of the Accor hotel chain and theoretically offers a good level of comfort, albeit at European-level prices. I stayed five nights to experience Curitiba and its surroundings in detail, though five days of continuous rain and low temperatures were obviously not ideal for such a visit. The hotel did not provide or even rent umbrellas for guests, though advised me where I could by one if prepared to walk a couple of hundred meters under the deluge. I found the accommodation satisfactory in most respects, but there were a number of very minor things that were not quite as they might have been. My reasonably sized room was on the cold side, and the fan heater seemed to do little but blow cold air around the room until I managed to reset it by random pressing of buttons (no instructions were provided), which I did on several occasions and still don’t know how I succeeded. The shampoo/gel dispenser in the shower was empty, though I always bring my own soap anyway. The breakfast buffet was extensive, though nothing exceptional by Brazilian standards. On my first evening I dined in the hotel restaurant, finding that my free drink voucher was valid only for either of the two cheapest beers on the menu. Why even bother? At the hotel’s Peruvian themed restaurant I ordered a vegetarian ceviche as a starter, and a veggie chaufa as a main, but the waiter brought me a totally wrong (meat) dish, then seemed a bit put out that I rejected it – she was visibly reprimanded by the maitre d’. I ate elsewhere on the other nights of my stay but noticed on my return to the hotel one evening that diners were being loudly serenaded by a ?Peruvian style band that didn’t seem very conducive to a quiet working dinner, nor to a romantic occasion. My room had thick curtains drawn across the window, which hid the view of a dim and dreary inner courtyard. On the plus side, the wifi was fast and consistent, the bed very comfortable, the safe for valuables reassuring and the working desk functional. The central location was very convenient for seeing the main sights, and getting around the rather large city by uber was correspondingly inexpensive, making up for the steep room rate.

Dear Peasmold, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ditmar Erich Seiler General Manager

Great and friendly hotel

Note TripAdvisor 5.0/5

AneLa B Avis TripAdvisor

Very nice hotel in the center of Curitiba with everything you need for a (business) trip. Staff was very friendly, especially Ailton at the front desk! He was very happy to give us some recommendations, but unfortunately we didn't have time to visit anything other than our office.

Dear Ane Thank you for taking the time to tell us about your experience at the Novotel Curitiba Batel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ditmar Erich Seiler General Manager

Rien de bon

Note Avis clients 0.5/5

Vladimir Professionnel - Avis confirmés ALL

Accueil nocturne en ne donnant pas de "welcome drink", en ne suivant pas mes demandes. Chambre pas nettoyée le 2ème jour. Un membre du personnel a été très arrogant...

Monsieur S., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Curitiba Batel. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Ditmar Erich Seiler General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 442 avis 8.8/10 Site
  • 892 avis 7.8/10 Chambre
  • 1 023 avis 8.7/10 Service
  • 30 avis 6/10 Internet
  • 650 avis 8.8/10 Petit déjeuner
  • 403 avis 7.2/10 Confort
  • 402 avis 8.1/10 Propreté
  • 365 avis 8.1/10 Repas

Dispensé par Trustyou

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