Sofitel Бали Нуса Дуа Бич Резорт 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 958

Sofitel Бали Нуса Дуа Бич Резорт - Image 1
Sofitel Бали Нуса Дуа Бич Резорт - Image 2
Sofitel Бали Нуса Дуа Бич Резорт - Image 3
Sofitel Бали Нуса Дуа Бич Резорт - Image 4

Описание

Особенности отеля

  • Единственный 5-звездочный роскошный банкетный зал на побережье Бали

  • Один из лучших курортов в мире по версии журнала Conde Nast Traveler 2022

  • Cucina Brunch - это один из лучших бранчей в мире по версии журнала Condé Nast Traveler

  • Эксклюзивный пляжный спа-центр на Бали

  • Изысканное «искусство жить» в Club Millésime: прекрасная кухня, вино и очарование Бали.

Наши номера

Take advantage of our Flight + Hotel offers

Discover

Расположение отеля

Sofitel Бали Нуса Дуа Бич Резорт

Участок № 5, Туристический комплекс ITDC, Нуса-Дуа, Бадунг, Бали
80363 НУСА ДУА
Индонезия

GPS:-8.791556, 115.230317

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.5/5  Отзывов: 2 958

Рейтинг TripAdvisor  4.5/5  Отзывов: 10 194

Сертификат качества 2024

Great property with amazing staff and wonderful service

Примечание: Tripadvisor 5.0/5

Michael K Реальные отзывы TripAdvisor

There's something rewarding and comforting about staying at a Sofitel. These properties always live up to expectation and this one is no exception. Well appointed rooms. Nice layout and most importantly, great service. Just a great place to stay. Food in the lounge area was incredible. Loved our stay and have no complaints what so ever. A special mention to our room attendant Yudi, who was so nice along with concierge Artana who arranged everything we needed, along with a great chat.

Best hotel in Nusa Dua !

Примечание: Tripadvisor 5.0/5

prat2811 Реальные отзывы TripAdvisor

Had an amazing breakfast experience at Kweezeen, Sofitel Nusa Dua! The variety and quality of the food were outstanding, from the fresh pastries to the delicious local and international options. The service was impeccable, with the team ensuring a warm and welcoming atmosphere throughout. A special thanks to the Kweezeen Manager, the tall gentleman, and all the staff for their exceptional hospitality and attentiveness. They truly made the morning experience even more enjoyable. Looking forward to coming back again soon!

Disappointing Experience – Not Up to 5-Star Standards

Примечание: Tripadvisor 1.0/5

Moe M Реальные отзывы TripAdvisor

Our group of friends (8 groups from different countries) chose this hotel for a long-awaited reunion, but unfortunately, our experience was far from what we expected from a 5-star property. We received a noise complaint and, despite complying after the first call, security was stationed in front of our rooms, making us feel uncomfortable. We were asked to move to the lobby, which had no air conditioning or proper seating, making it an unsuitable space to gather. When we relocated to a friend’s room, with empty rooms beside us, another noise complaint followed—this time falsely accusing us of moving furniture, which we did not do. This completely disrupted our reunion. Additionally, the way the hotel handled the durian policy was unprofessional. There were no visible signs indicating a restriction, yet when we offered to eat them at the beach, we were told a security escort was required. They even searched all our shopping bags despite us clearly showing where the durians were, which was unacceptable. Overall, this stay was disappointing. The lack of hospitality, excessive restrictions, and unwelcoming approach made us regret choosing this hotel. We will not be returning, and it certainly does not meet the standards of a 5-star establishment.

Extremely Disappointed – Would Not Return

Примечание: Tripadvisor 1.0/5

Naing Min O Реальные отзывы TripAdvisor

Extremely Disappointed – Would Not Return We stayed at Sofitel Bali Nusa Dua Beach Resort for five nights with a group of eight friends, coming from different countries for a long-awaited reunion. Unfortunately, our experience was incredibly disappointing from the start. Poor Handling of Noise Complaints On the second night, we gathered in one of our four rooms to play board games and catch up. At 12:15 AM, we received a call saying we were too loud and needed to keep it down—so we did. Five minutes later, a hotel employee and a security guard came to remind us again and then stationed the security guard outside our room. This made us extremely uncomfortable, so we moved to the lobby as suggested—only to find that it was hot and had no air conditioning. We paid a premium for our rooms, yet we were left to sit in discomfort in the lobby. On the third night, we were extra cautious and gathered in a middle room to avoid disturbing anyone. Despite this, we received another call around 12:30 AM saying we were loud. When we asked which side the complaint came from, the staff member panicked and said the duty manager would call us. The duty manager then claimed the complaint was from downstairs and that we were moving furniture—which we absolutely were not. Frustrated, we offered to relocate to an area where we wouldn't disturb anyone or even check out early if they refunded us, but our concerns were brushed off. The next day, they sent a fruit basket as an apology, which did nothing to fix the repeated issues. Invasive and Rude Behavior from Staff On our last night, we brought durian from a local market, excited to try it. As soon as we entered the hotel, staff confronted us about the smell and searched our bags without permission—something completely unacceptable at a so-called 5-star hotel. There were no signs stating durian was not allowed, yet instead of offering a reasonable solution, the employee was stern and rude, refusing to let us enter the hotel with it. Even when we offered to eat it at the beach, they insisted we walk around the hotel and be escorted by security. This level of treatment was completely unnecessary and humiliating. Overall Verdict For a luxury resort, we expected much better service, professionalism, and accommodation. Instead, we experienced discomfort, poor communication, and intrusive behaviour from some of the staff. Our reunion was constantly disrupted, and we left feeling frustrated and unwelcome. We will never return to this hotel and do not recommend it to anyone looking for a relaxing, high-quality stay in Bali.

Great stay with Kids Club Sofitel Bali

Примечание: Tripadvisor 5.0/5

Seaside30512113976 Реальные отзывы TripAdvisor

Bring my children during stay at Sofitel Bali Nusa Dua for 3 nights was amazing I though it will be a crowd stay And surprisingly 2 of my toodler happy while we have our private time we kept the kids at kids villa which was amazing experience with all the teachers Asri is my favorite also all the lovely ladies Eka, Juni, Natalia and Massri Our room always clean and neat, all the staff nice They took agood care of our kids like their family Will miss them much,,,☺️☺️☺️ Will come back for sure

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 756 Отзывов 9/10 Расположение
  • 2 125 Отзывов 7.9/10 Номер
  • 2 922 Отзывов 8.7/10 Сервис
  • 20 Отзывов 8.1/10 Интернет
  • 709 Отзывов 6.6/10 Чистота
  • 625 Отзывов 8/10 Завтрак

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Нуса Дуа