Mercure Бали Нуса Дуа 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 730

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Описание

Особенности отеля

  • Четыре конференц-зала с самым современным оборудованием

  • Бесплатный шатл до пляжа Нуса Дуа и торгового центра

  • Бассейн, разделенный на 2 уровня с водопадом между ними

  • Бесплатный WIFI в номерах и общественных зонах

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Расположение отеля

Mercure Бали Нуса Дуа

Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali
80363 НУСА ДУА
Индонезия

GPS:-8.80692, 115.22074

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

SOKA RESTAURANT

A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 730

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 156

Mercure Nusa Dua.

Примечание: Tripadvisor 3.0/5

xrae10 Реальные отзывы TripAdvisor

We stayed last here last year and it was ok, its location being a big plus. We booked again, this year hoping that there would have been improvements made but sadly, not! The general fabric of the hotel is tired and needing a lot of TLC. The lift that was out of action last year, has still not been repaired. Our room, 338, was small, dim and had no drawer space for clothes. There were huge gaps around the doors to the tiny balcony, allowing wind and insects easy access! The pool was family friendly and warm. Not really a lot of sun beds around the pool but if you got one, they were fine. The private spot on the beach is a bonus but even there, a number of the sun umbrellas were falling to bits. Breakfast was mediocre and we only took it because, last year, we found it difficult to get breakfast anywhere outside the hotel. The staff were friendly enough and responded quickly to reported problems. They do not provide hand towels for use, which we found strange. Reception, when we arrived, insisted that we had not paid, despite us having a confirmation letter from Hotels.com saying we had! I also showed them our confirmation email, as well but they insisted that we had to pay. We are in the process of claiming back one of the payments we made, from Accor Hotels.

Dear Guest, Thank you for choosing to stay with us again and for taking the time to share your detailed feedback. We appreciate your kind words about our location, friendly staff, and family-friendly pool area. However, we regret to hear that certain aspects of your stay did not meet your expectations. We sincerely apologize for the ongoing issues with the lift and for any inconvenience caused by the room conditions. Your comments about the balcony doors, lack of drawer space, and sun umbrellas have been noted, and we will address these areas for improvement. We are also sorry for the confusion regarding your payment upon check-in. Our team is working to ensure that such misunderstandings do not happen in the future, and we are following up on your refund request. We understand your disappointment and hope to have the opportunity to provide a better experience in the future. If you decide to give us another chance, please do not hesitate to contact us directly so we can ensure a more comfortable stay. Thank you for your valuable feedback. Sincerely, Ketut Iriana General Manager

Здравствуйте! Нам очень все понравилось! Расположение, сервис, еда, уборка!

Примечание: отзывы клиентов 5.0/5

Владимир Пары - Проверенные отзывы - ALL

Все отлично! Вернулись бы еще к вам В. отель)

Dear Владимир, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the location, service, food, and cleanliness. It’s wonderful to know that you had a great experience with us. We look forward to welcoming you back to our hotel in the future! Best regards, Ketut Iriana General Manager

Отличный отель

Примечание: отзывы клиентов 4.5/5

Maksim F. Пары - Проверенные отзывы - ALL

Отличный отель, персонал всегда приветлив и отзывчив. Ежедневная уборка в номере, всегда чисто. Единственный минус - разлетаются угольки от печки в зоне бассейна, все пуфики и столики в угольках, от этого сильно пачкается одежда.

Хорошее расположение

Примечание: отзывы клиентов 4.0/5

Степан Пары - Проверенные отзывы - ALL

В целом отель неплохой, но номера пора ремонтировать, но еще не критично)

Mercure Bali Nusa Dua

Примечание: Tripadvisor 4.0/5

Chandru_M1139 Реальные отзывы TripAdvisor

Hotel is a huge property with pleanty of place ot roam around. Stayed with family and had booked 3 bed room, which had huge space and extra room. They have a private section at Nusa dua beach and provide transport to beach and back every hour. They provide Bicycles at 25000 IDR and we had fun taking them out into Nusa dua area and Bali collection Mall which is nearby. Good Indian Restaurants are close by. Service at the hotel ( Housekeeping) has slow response.

Dear Chandru, Thank you for sharing your recent experience at Mercure Bali Nusa Dua. We are delighted to hear that you and your family enjoyed the spacious accommodations, our private beach section at Nusa Dua, and the convenience of our hourly shuttle service. We are glad you found our property large and well-suited for leisurely exploration, and that the availability of bicycles added to your enjoyment of the local area, including visits to the Bali Collection Mall and nearby Indian restaurants. We also appreciate your feedback regarding the housekeeping service. We apologize for any delays you experienced and assure you that we are actively working to improve our response times to better serve our guests. Your comments are invaluable to us as we continually strive to enhance our services. We hope to welcome you and your family back to for another enjoyable stay. Warm regards, Ketut Iriana General Manager

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Другие интернет-пользователи оценили наш отель

  • 369 Отзывов 8.9/10 Расположение
  • 964 Отзывов 5/10 Номер
  • 891 Отзывов 8.2/10 Сервис
  • 22 Отзывов 6.3/10 Интернет
  • 493 Отзывов 4.5/10 Чистота
  • 446 Отзывов 5.8/10 Удобства
  • 407 Отзывов 6.2/10 Завтрак
  • 369 Отзывов 4/10 Комфорт

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