Mercure Бали Нуса Дуа

Mercure Бали Нуса Дуа 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 3

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Описание

Особенности отеля

  • Удобный доступ к конгресс-центру, пляжу и достопримечательностям Нуса Дуа

  • Четыре конференц-зала с самым современным оборудованием

  • Бесплатный шатл до пляжа Нуса Дуа и торгового центра

  • Бассейн, разделенный на 2 уровня с водопадом между ними

  • Бесплатный WIFI в номерах и общественных зонах

сертифицированный отель ALLSAFE

Расположение отеля

Mercure Бали Нуса Дуа

Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali
80363 НУСА ДУА
Индонезия

  • На самолете

    NGURAH RAI На расстоянии 14 км / 8,7 миль - Шаттл к оплате

GPS:-8.80692, 115.22074

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

Обзор
При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Отель, оборудованный для доступа на инвалидных креслах
  • Оздоровительные процедуры
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч

SOKA RESTAURANT

A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

Наши номера

Погрузитесь в комфортную атмосферу номера в современном отеле Меркюр Бали Нуса-Дуа.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 3

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 089

Poor Hotel

Примечание: Tripadvisor 1.0/5

pengelanaj Реальные отзывы TripAdvisor

This hotel was designed very well and I always happy stayed in this hotel in the past. This standard services has been gone. I feel unhappy in my last 4 days stayed, if I didn't pay in advanced, surely I already moved to another hotel. For examples: 1. Refrigerator in my room is not working 2. One light bulb in my room is not working 3. The lift button and one lift are still not working since almost 3 years ago. 4. Grass in some area in the garden has not been cut. 5. I read an advertising about the bicycle rental in drop off area. When I called and informed that I want to reserve, the receptionist told me: no problem, you can come tomorrow morning. When I came to the receptionist in the next morning, the bicycle is not ready. 6. I did swim one day at 6:45 PM. I was asking for help to turn on the pool light. The answer was: the light was not working so I have to swam in the dark. After many years stay in this hotel, I know how is Mercure Nusa Dua services standard. Now it already gone. I do not think that I will stay there anymore.

One of the best mercure in Indonesia

Примечание: Tripadvisor 4.0/5

pengelanaj Реальные отзывы TripAdvisor

This hotel has very good building and garden. From the main gate to the lobby, we will see a beautiful garden. I have stayed in this hotel many times in the last 10 years. The staff in front office, concierge and restaurant are very kind and helpful. Breakfast menu consider good enough. But I was bit surprised when I enter my floor and room. I look that the corridor and bed room floor are dirty. I want to complained but I canceled it since I found the cleaning service staff are very busy and I remember that in the lobby I heard another customer complained that she already waiting for too long. So I mopped my room floor by my self. I guess that maybe management try to minimise the man power during this difficult time. In the morning I saw staffs (not gardener) were working together to clean the garden. Suggestion: 1. Please do not compromised with the room and corridor cleanliness during this covid time. 2. Please put some waste bins and sign board to remind the visitor to not throw the waste in the parking area. I saw several drivers clean up their car but since they can not find the waste bins, they just throw away the waste to the grass. 3. Lift button. I remember that this already broken since my last visit on 2019. Anyway, I still like this hotel and I will come back here on my next Bali visit.

View hotel and security

Примечание: Tripadvisor 5.0/5

Titus K Реальные отзывы TripAdvisor

The view of the hotel is very interesting and charming. Security is very tight. Hotel services are very satisfying. Many variations of food are served at breakfast. The hotel cleanliness is very neat with no dirt at all.

Bad Service

Примечание: Tripadvisor 2.0/5

Cahyaman Семьи - Реальные отзывы TripAdvisor

My glass during my stay wasn't cleaned and they never refilled shampoo and other things. room located far away..Then so long when i call through reception. I hope it will learn for a better service for all guest

Dear ariescahyadi, Thank you for taking the time to tell us about your experience at the Mercure Bali Nusa Dua. I am sorry that your experience did not meet your expectations. I can only regret not having the opportunity to discuss with you personally before your departure about your disappointment however on behalf of the management allows me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. All of concerned team have took serious actions based on your report of room facilities and the service provide. I hope this kind of problem will not happen again in the future. Please be assured that there is no intention not to value our guests. Hospitality is our business, we hope you can give us another chance to restore your trust to Mercure Bali Nusa Dua. Sincerely, Ketut IRIANA General Manager

Convenience Hotel

Примечание: Tripadvisor 5.0/5

697hartonot Семьи - Реальные отзывы TripAdvisor

Hotel located in Nusa Dua. We have free airport pick up. Swimming pool have 2 layer and unique. Breakfast menu quite variance and delicious. We have nice service during check in. There is free shuttle bus to the Nusa Dua Beach every hour started 10:00 AM.

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