卡拉拉黄金海岸美居度假酒店

客户意见评级 (ALL 评级) 4.4/5 15,334 评论

安心悦界(ALLSAFE)认可酒店

卡拉拉黄金海岸美居度假酒店
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+ 26 服务

酒店其他优惠

  • 这个令人放松的度假村坐落在茂盛的热带花园

  • 适合全家住宿,提供免费停车

  • 每间客房都能欣赏到宁静的景致

  • Advantage 4

  • Advantage 5

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

卡拉拉黄金海岸美居度假酒店

Palm Meadows Drive
CARRARA
4211 卡拉拉
澳大利亚

传真: (+61)7/55557701

从 14h00 办理登记入住手续

从 11h00 办理退房手续

  • 乘飞机

    BRISBANE AIRPORT 达到 87公里 / 54 英里

  • 乘飞机

    GOLD COAST AIRPORT 达到 27.36公里 / 17 英里

  • 乘火车

    Nerang Station 达到 7公里 / 4 英里

GPS:-28.029533, 153.377278

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 游泳池
  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

我们的客房

黄金海岸美居度假酒店的 292 间客房近期经过翻修,拥有现代风格的清新时尚设计。在黄金海岸寻找酒店住宿的客人可在这家一流的酒店找到丰富的住宿选择,酒店提供尊享房和高级水疗房

您的会议和活动

我们的会议室

  • 会议室数量:14

  • 最大面积:2,000 平方米

  • 最大容量:600 个人

  • 最大宴会容量:600 个人

了解更多信息

卡拉拉黄金海岸美居度假酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

15,334 评论

TripAdvisor 评级 4.0/5

1,665 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

A wonderful stay

Tripadvisor 评级 5.0/5

RinaBuderim 30/12/2021 经 TripAdvisor 认证的评论

Our Christmas @ Mercure Gold Coast was great, we were made very welcome with a special welcome card and treats from the Manager. Our requested room was very spacious with a balcony overlooking the golf course. The large pool in this resort had new outdoor furniture all around. We really enjoyed the Christmas Breakfast, with some lovely touches. Great Nespresso coffee machine. Back soon.

Hi RinaBuderim, Thank you for your fantastic feedback. We are pleased to see you had such an enjoyable experience with us. We do hope we get the chance to welcome you back for a return stay. Warm regards, Darrien - Guest Services

Great Service

Tripadvisor 评级 5.0/5

Gary S 26/12/2021 经 TripAdvisor 认证的评论

Great accommodate and a fantastic meal in the restaurant with my older sister her husband and my neice for an early xmas dinner The waiting staff were fantastic and nothing was too much trouble The hotel rooms were clean and well located

Hi Gary, Thank you for your fantastic feedback. We are pleased to see you had such an enjoyable experience with us. We do hope we get the chance to welcome you back for a return stay. Warm regards, Darrien - Guest Services

Friendly staff, great food and service

Tripadvisor 评级 5.0/5

marydcooper123 03/11/2021 经 TripAdvisor 认证的评论

Enjoyed our stay. Found all the staff very friendly and helpful. We had a family get together for my granddaughter’s 21st Birthday and had a lovely time. The staff looked after us at dinner and surprised my granddaughter when bringing her birthday cake out signing to her, which was a delight for the end of the evening.

Thank you for your fantastic feedback. We are pleased to see you had such an enjoyable experience with us. We do hope we get the chance to welcome you back for a return stay. Warm regards, Darrien - Guest Services

Great place for a relaxing gettaway

Tripadvisor 评级 5.0/5

Peter W 02/09/2021 经 TripAdvisor 认证的评论

Love the Mercure resort, great room overlooking the Golf Course and amazing pool and spa and the breakfast was great! Bathrooms could do with an upgrade but still very clean and nice. a very pleasant stay.

Thank you for your fantastic feedback. We are pleased to see you had such an enjoyable experience with us. We do hope we get the chance to welcome you back for a return stay. Warm regards, Darrien - Guest Services

Relaxing stay

Tripadvisor 评级 5.0/5

Michael C 01/09/2021 经 TripAdvisor 认证的评论

The resort is quiet and relaxing, with beautiful view of the golf course and swimming pool. It is clean and well presented throughout. Staff were friendly and helpful. It was great that buffet breakfast has returned!

Thank you for your fantastic feedback. We are pleased to see you had such an enjoyable experience with us. We do hope we get the chance to welcome you back for a return stay. Warm regards, Darrien - Guest Services

We always enjoy our stay at Palm Lakes Resort.

Tripadvisor 评级 4.0/5

digby1921 17/08/2021 经 TripAdvisor 认证的评论

This Golf Course resort is ideally situated and certain to satisfy visitors. The rooms are spaciously located aside the golf course and around the large pool while the dining facilities are excellent.

Thank you for your fantastic feedback. We are pleased to see you had such an enjoyable experience with us. We do hope we get the chance to welcome you back for a return stay. Warm regards, Darrien - Guest Services

Staying made Easy

Tripadvisor 评级 5.0/5

agavenlock Business - 17/07/2021 经 TripAdvisor 认证的评论

As usual from the minute you walk in you are made to feel at home. Staff are friendly and very helpful. Rooms are Fresh Big and Modern. Restaurant has a fresh modern menu. Meals are good size and taste great.

Thank you for your fantastic feedback. We are pleased to see you had such an enjoyable experience with us. We do hope we get the chance to welcome you back for a return stay. Warm regards, Darrien - Guest Services

地點便利,溫水游泳池

客户意见评级 4.0/5

Gloria C. 家庭住宿 - 06/07/2021 所有已确认评论

地點便利,房間乾淨,孩子們很喜歡溫水游泳池

敬爱的顾客, 感谢您对我们酒店的精彩评论!我们十分高兴听到您在我们酒店过得愉快,并十分期待您的再次光临。 祝好, Ben Carroll Guest Services

Great Location, good service

Tripadvisor 评级 5.0/5

Nashbakhit 13/04/2021 经 TripAdvisor 认证的评论

Loved it, was so relaxing, we got all help we needed from staff members, thank you for making our stay very enjoyable. we were checked in early and easily enough to have a good kick start of our holiday and same easy checking out process.

Thank you for your fantastic feedback. We are pleased to see you had such an enjoyable experience with us. We do hope we get the chance to welcome you back for a return stay. Warm regards, Darrien - Guest Services

Excellent care and courtesy by All Staff

Tripadvisor 评级 5.0/5

504damienc 22/03/2021 经 TripAdvisor 认证的评论

As usual, we were treated like royalty. We stay here a lot because the staff are always so helpful, friendly and caring. We've stayed at Sofitel, Pulman, Novitel and Mantra but this Mecure is definitely our favourite.

Thank you for your fantastic feedback. We are pleased to see you had such an enjoyable experience with us. We do hope we get the chance to welcome you back for a return stay. Warm regards, Darrien - Guest Services

Pleasant stay but restaurant a bit slow

Tripadvisor 评级 5.0/5

mjward1 11/03/2021 经 TripAdvisor 认证的评论

We choose this hotel as we passing thru and didn't want the hustle and bustle of the beach hotels. Nice room, nice staff, had pool to ourselves, we were just disappointed in the very slow service in the restaurant.

Dear , Thank you for providing your comments in regards to your stay at Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will make sure to share your comments with our team. At Mercure Gold Coast Resort, we strive to provide the best service we can for our guests, and i am sure your comments will only serve as an encouragement to our team. We apologise that you found the service to be slow on the night you dined with us. Thank you again for sharing your experience, and we hope that you are able to come and stay with us again so that we are given the opportunity to better serve you. Sincerely, Darrien Warren Guest Services

Always Delivers

Tripadvisor 评级 5.0/5

Jamie W 10/03/2021 经 TripAdvisor 认证的评论

Mercure Gold Coast Resort is a great place to kick back and unwind. Nothing is an issue for the staff and Jonathon, one of the managers is always extremely helpful. It is our go to for a weekend escape. The grounds are always beautiful and create a relaxed feeling. The restaurant is first class and it is overall fantastic value for money. Beds are extremely comfortable and all other amenities you would expect to find are all there.

Dear Woods275, Thank you for providing your comments in regards to your stay at Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will make sure to share your comments with our team. At Mercure Gold Coast Resort, we strive to provide the best service we can for our guests, and i am sure such positive comments will only serve as an encouragement to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darrien Warren Guest Services

Recent StayAll

Tripadvisor 评级 5.0/5

447yvonnem 09/03/2021 经 TripAdvisor 认证的评论

All was good request re room with walk in shower was found due to Yvonne having problems with shower over bath very much appreciated Help with movement to and from reception and dining area was not offered has been in the past when we have stayed but it is covid

Dear 447Yvonnem, Thank you for providing your comments in regards to your stay at Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will make sure to share your comments with our team. At Mercure Gold Coast Resort, we strive to provide the best service we can for our guests, and i am sure such positive comments will only serve as an encouragement to our team. Thank you again for sharing your experience, we hope that we are able to welcome you back again in an effort to serve you better. Sincerely, Darrien Warren Guest Services

Fabulous resort!

Tripadvisor 评级 5.0/5

owenoakeyconsulting 22/02/2021 经 TripAdvisor 认证的评论

Fantastic spa room, pool and spa area plus restaurant (great food) and takeaway service (superb coffee!!) Very friendly and helpful staff. Loved the view of the lake from balcony Enjoyed our stay very much xx

Thank you for your fantastic feedback. We are pleased to see you had such an enjoyable experience with us. We do hope we get the chance to welcome you back for a return stay. Warm regards, Darrien - Guest Services

Amazing Resort Style Hotel

Tripadvisor 评级 5.0/5

Mitzi1303 17/02/2021 经 TripAdvisor 认证的评论

The Mercure Carrara never disappoints all the staff are very helpful and nothing is to much trouble. The pool area is fantastic and has a new café/bar, the area around the pool has plenty of seating. and shade The rooms are well equipped and have Foxtel. Beds are amazingly comfortable The restaurant serves excellent meals and has a great feel about it. A small drive from Surfers Paradise but nice to be out a bit and get the opportunity to relax.

Dear Mitzi, Thank you for providing your comments in regards to your stay at Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will make sure to share your comments with our team. At Mercure Gold Coast Resort, we strive to provide the best service we can for our guests, and i am sure such positive comments will only serve as an encouragement to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darrien Warren Guest Services

A wonderful stay

Tripadvisor 评级 5.0/5

RinaBuderim 06/02/2021 经 TripAdvisor 认证的评论

It was so nice to return to Mercure Gold Coast, our room was spacious and comfortable with a great view to the golf course. As always I enjoyed my early morning swim in the pool. Breakfast was very well presented and well planned ( Covid19) there was plenty of everything and also great coffee. Service was with a smile and we enjoyed the extra attention from Accor. We certainly will be back soon.

Dear Rina, Thank you for providing your comments in regards to your stay at Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will make sure to share your comments with our team. At Mercure Gold Coast Resort, we strive to provide the best service we can for our guests, and i am sure such positive comments will only serve as an encouragement to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darrien Warren Guest Services

Good family place

Tripadvisor 评级 5.0/5

paulr0hit2002 07/01/2021 经 TripAdvisor 认证的评论

Had two nights of stay, can’t complain. Been there 3 times now and probably will go again. Rooms wer good, good swimming area. Staff was so good and friendly. Best place for family and specially kids.

Dear Paul, Thank you for providing your comments in regards to your stay at Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will make sure to share your comments with our team. At Mercure Gold Coast Resort, we strive to provide the best service we can for our guests, and i am sure such positive comments will only serve as an encouragement to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darrien Warren Guest Services

Nice stay

Tripadvisor 评级 4.0/5

Climber63490 Business - 28/12/2020 经 TripAdvisor 认证的评论

As always the staff were friendly and the rooms clean, the only disappointment was that the restaurant was closed but of course COVID has made some changes to all situations so that’s understandable A nice place with a lovely pool and great people

Can I have some help with my bags Please.

Tripadvisor 评级 4.0/5

kiwiinaus69 26/12/2020 经 TripAdvisor 认证的评论

I have been going to the Mercure Gold coast Resort for over 12 years and James the concierge was always there to greet me with a friendly face, a quick chat before he took the luggage to my room. I do believe he has been there for around 20 years. But the last two occasions I have stayed there James was not to be seen, I thought it might be his days off . I inquired to a member of staff about his wear abouts and I was told his position had become redundant and the resort did not need a concierge.It was sad to hear this news as we did look forward to seeing him there on our stays. The rest of the staff are always friendly and helpful, It is a good place for a family holiday, its clean at an affordable price. I would recommend staying there. But don't take to much luggage you got no one to help you with the bags. :)

Our second home

Tripadvisor 评级 5.0/5

Alan G Business - 26/12/2020 经 TripAdvisor 认证的评论

We regularly stay at the Mecure as an overnight stopping point, both forward and return sectors. As usual the grounds, facilities, staff, dinner and management were excellent. Nothing else to add so Ho Ho!

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