曼特拉塞拉豪华酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 515 评论

曼特拉塞拉豪华酒店 - Image 1
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22 Surf Parade, 4218 布罗德比奇, 澳大利亚

描述

酒店其他优惠

  • 步行即可到达原始海滩

  • 一系列卓越的度假村设施

  • 空间宽敞、设施齐全的客房，可欣赏完整海景

  • 接待处开放时间为上午 9 点至下午 5 点

我们的客房

套房

三卧室海景套房

  • 7 个人最多
  • 140 m² / 1506 sq ft
  • 床上用品 1 x 特大床 和 1 x 大床 和 2 x 单人床
  • 景色: 拥有海景
  • 大部分的住宿: 阳台

酒店位置

曼特拉塞拉豪华酒店

22 Surf Parade
4218 布罗德比奇
澳大利亚

GPS:-28.034654, 153.431848

电话
传真 +61 7 5668 5101

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 100% 无烟酒店

2 游泳池

Swim in our indoor or outdoor resort-style pools, soak in one of our spas or just bask in the Gold Coast rays on a sun lounge.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  515 评论

TripAdvisor 评级  3.8/5  1,568 评论

Convenient Location, Comfortable Stay

Tripadvisor 评级 4.0/5

Frank G 经 TripAdvisor 认证的评论

We stayed for a short 2-night family holiday and booked the 2-bedroom apartment. Overall, we weren’t disappointed, but the room wasn’t anything extraordinary either. It had everything we needed for a comfortable stay—clean, functional, and practical. The best part was the location. It’s hard to beat being just a 5-minute walk to Pacific Fair and the beach, and about 10 minutes to Broadbeach Mall. Perfect for exploring the area without needing a car. If you’re looking for convenience and a decent place to stay, this is a solid choice. Nothing fancy, but it gets the job done.

客户意见评级 5.0/5

Jiaxiang Y. 商务住宿 - 所有已确认评论

非常棒，位置很好；面向城市可以看到日落，然后离north站也很近，交通便利

Dear guest, Thank you for your positive review of our hotel. We are delighted to hear that you enjoyed the location of the hotel and the convenient transportation. We look forward to your next visit and hope you enjoy even more wonderful moments. Sincerely, Mantra Sierra Grand Broadbeach

Disgusting - never again

Tripadvisor 评级 1.0/5

A F 经 TripAdvisor 认证的评论

We chose the Sierra Grand based on its location and photos online (stupid I know) When we entered the 3 bedroom partial ocean view room 1503, I was disgusted. The room was clearly old and dated, but that wasn't the issue. There was grime throughout the kitchen and streak marks in a half attempt to clean it. There were stains on the couch, the carpet looked putrid and felt manky, I don't think it has ever been cleaned. I told the kids not to walk around barefoot. The beds were only made with a fitted sheet and a top sheet. No blanket/quilt. It was strange. I rang reception after 20 minutes and told them how disappointed I was and asked to move to another 3 bedroom. I was told they were all booked and there's nothing they could do. We didn't even unpack, we left everything in our bags as the wardrobes were disgusting, uncleaned shelves and musty and damp. The sad part is the luggage we stored in the wardrobes developed white/green furry mould underneath which we noticed when we were packing at the end of the trip. So the floor of the wardrobes must have been damp. When we lifted the lid of the washing machine the smell that came out was absolutely putrid and foul. We needed to wash our clothes but that was another level of disgusting. We did a load and grey grime sludge came out of the barrel holes and left stains all over a white piece. We spent as little time in the hotel as possible, hated being there, and that was our first family holiday since pre covid that we had booked and looked forward to, and we had to endure 10 nights living in filth. The hotel has its own residents and is pet friendly. We had an female senior standing in the middle of the elevator doors with her dog, and wouldn't move back to let us in the lift. We would have to had step over the dog or the lead to get in. She asked if we had an issue with her dog (as we weren't able to walk in anyway) I said yes my daughter is scared of dogs. She said 'bye bye then' and shut the doors. Hated this holiday, hated the money we wasted on it, loved the family time, but the hotel room should be reported to the health department. Disgusting- Room 1503, run a mile.

No Creature Comforts

Tripadvisor 评级 3.0/5

Tasha B 经 TripAdvisor 认证的评论

Family & apartment oriented. No creature comforts you expect for this price. Lounges are old & no support so you sink, bed is very hard & no underlay/topper, pillows are old & extremely hard, blinds are sheer so up at the crack of dawn & no tv internet (bring your own chromecast). Outside pool is roadside, cnr of 2 roads with fence only 1mtre high so everyone can see you when you stand & noisy instead of relaxing. That said, very clean & close to transport hub & shops. Staff are so nice ut need to know more about area.

Great Stay at Mantra.

Tripadvisor 评级 5.0/5

Tourist49821235675 经 TripAdvisor 认证的评论

Just finishing our stay at Mantra Sierra Grand Broadbeach and it has been fantastic.The 3 bedroom apartment we stayed in was excellent, very clean, spacious and equipped with all the facilities we needed. All the staff were extremely pleasant and helpful throughout our stay. We were initially concerned after reading some negative reviews, but we believe that many of these relate to apartments managed through Airbnb or private agents which are not under Mantra’s management. To ensure the best experience and service we strongly recommend booking directly through the Mantra Sierra Grand team, Josh and Tamara will be able to answer anything and give such friendly customer service. Overall we couldn’t be happier with our stay and will definitely return. Highly recommended.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 322 评论 9.3/10 位置
  • 493 评论 5/10 房间
  • 282 评论 7.7/10 服务
  • 45 评论 2.1/10 上网
  • 225 评论 2.5/10 清洁度
  • 212 评论 5/10 舒适度
  • 47 评论 5/10 性价比
  • 35 评论 3.7/10 食物

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