布罗德比奇曼特拉公园酒店 3 星

客户意见评级 (ALL 评级) 4.5/5 564 评论

布罗德比奇曼特拉公园酒店 - Image 1
布罗德比奇曼特拉公园酒店 - Image 2
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2685 Gold Coast Highway, 4218 布罗德比奇, 澳大利亚

描述

酒店其他优惠

  • 酒店坐落在布罗德比奇市中心

  • 3 家非常受欢迎的餐厅与酒店相连

  • 可步行至黄金海滩

  • 靠近轻轨车站

  • 可步行至星光娱乐场

我们的客房

酒店位置

布罗德比奇曼特拉公园酒店

2685 Gold Coast Highway
4218 布罗德比奇
澳大利亚

GPS:-28.030576, 153.430942

电话
传真 +61 7 5561 0810

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店

游泳馆

Take a dip in our heated pool and spa at this Broadbeach hotel. Enjoy a BBQ with family and friends, workout in our gym, or visit the beauty salon.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  564 评论

TripAdvisor 评级  4.0/5  822 评论

卓越奖 2024

Location, location location

Tripadvisor 评级 4.0/5

rosg1963 经 TripAdvisor 认证的评论

Fantastic location, couldn't fault front desk staff, very helpful and welcoming. Traffic noise once in bed quite loud (we were there on Supercar weekend). 3 bed apartment was spacious, if not a little tired. Beds are great. A couple of housekeeping issues, though nothing too dramatic. Close to shops, restaurants, bars and tram. Pool area is small and could do with a shoosh up to be more inviting. Very satisfied with our stay.

Dear rosg1963, Thank you for your kind words and for taking the time to share your experience with us! We’re thrilled to hear you enjoyed our fantastic location and that our front desk team made you feel welcome and supported during your stay – we’ll be sure to pass along your compliments. We appreciate your feedback regarding the traffic noise during Supercar weekend; it’s certainly an exciting time in the area, and we understand how it might impact the atmosphere. Your comments about the apartment’s spaciousness and comfortable beds are much appreciated, as we know how important a good night’s sleep is. We hope to welcome you back for another visit soon. Sincerely, Rebecca Noyes General Manager

Inflexible cancellation policy

Tripadvisor 评级 1.0/5

David B 经 TripAdvisor 认证的评论

Due to a personal emergency, I was unable to travel and advised the hotel the day before I was due to arrive. After 3 days of no response I decided to follow up and was eventually told my full weeks accommodation would be charged even though I never stayed at the hotel. Very poor form Mantra, you should focus more on your guests than your revenue.

Dear P54TNdavidb, Thank you for sharing your feedback and we sincerely apologise for the frustration this situation has caused. We understand how challenging personal emergencies can be and while we acknowledge that you advised us of your cancellation request at the end of the arrival day, we regret that our cancellation policy and communication did not meet your expectations. Our team responded as promptly as possible and as a gesture of goodwill, we offered a discounted future stay in the hopes of accommodating you in the future. We always strive to put our guests first, balancing the needs of all parties and we appreciate your feedback as it helps us to continually improve. Sincerely, Rebecca Noyes General Manager

Our Wedding weekend - August 2024

Tripadvisor 评级 5.0/5

John K 经 TripAdvisor 认证的评论

We recently got married at the Mantra Broadbeach on the Park. We stayed in a three bedroom apartment on the 16th Floor, and the room exceeded our expectations. The view from our balcony was magnificent, and the modern clean and spacious apartment provided us with everything we needed. For our special occasion, we must say a massive thankyou to Corey the Reception Manager. He was extremely helpful from the outset, and was always on hand if we had any questions or issues. We have to say a big thank you to Corey. He put us at ease, and always had a smile on his face. We would highly recommend a stay at the Mantra Broadbeach on the Park. Great location, fantastic apartment, and lovely staff. We hope to stay there again. Thanks again. John & Gaynor.

Dear gaynorw389, Congratulations on your recent wedding and thank you for choosing Mantra Broadbeach on the Park for such a special occasion! We’re absolutely thrilled to hear that your three bedroom apartment on the 16th floor exceeded your expectations and that you enjoyed the stunning views, modern amenities, and spacious comfort during your stay. Corey will be delighted to read your kind words. He takes great pride in ensuring our guests feel welcomed and well supported and it’s wonderful to hear how much his assistance meant to you. We’ll be sure to pass along your gratitude and recognition for his outstanding service. Thank you for recommending us so highly. It was an honour to play a part in your wedding weekend and we look forward to welcoming you back for another memorable stay – perhaps an anniversary celebration in the future! Sincerely, Rebecca Noyes General Manager

3 Day stay

Tripadvisor 评级 4.0/5

C9964XLalexm 经 TripAdvisor 认证的评论

Great location, beach, restaurants and grocery stores all within easy walking distance. Clean comfortable room, facilities all worked fine. Recommended as a good value location in central Broadbeach. There aren't that many of them left.

Dear C9964XLalexm, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and found our location so convenient for exploring Broadbeach's beaches, restaurants, and shops. It's great to know the room was clean, comfortable, and met your expectations. We truly appreciate your recommendation and look forward to welcoming you back for another stay soon. If there's anything we can do to make your next visit even better, please don’t hesitate to let us know! Sincerley, Rebecca Noyes General Manager

Business trip

Tripadvisor 评级 3.0/5

rsmith252 经 TripAdvisor 认证的评论

Accommodation is superb, room clean and large for my intended stay, the afterhours check in less desirable with approx 30 minutes wait to gain access to phone operator for checking in. a month after still waiting for transfer of accor points for stay.

Dear rsmith252, Thank you for your valuable feedback. We’re delighted to hear that you found our accommodation superb, with a clean and spacious room that suited your needs for your business trip. We sincerely apologise for the inconvenience you experienced during the afterhours check in process and the delay in receiving your Accor points. We appreciate your patience, and we understand that the transfer of points has since been resolved. Rest assured, we are taking steps to ensure a smoother experience moving forward. Thank you again for bringing this to our attention, and we look forward to welcoming you back soon. Sincerely, Rebecca Noyes General Manager

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其他网络用户评价我们的酒店

  • 328 评论 9.5/10 位置
  • 430 评论 7.2/10 房间
  • 252 评论 8.7/10 服务
  • 21 评论 3.6/10 上网
  • 136 评论 5.6/10 清洁度
  • 33 评论 8.8/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。