Sofitel Gold Coast Broadbeach 5 星

客户意见评级 (ALL 评级) 4.3/5 5,390 评论

保证最优惠房价
Sofitel Gold Coast Broadbeach - Image 1
Sofitel Gold Coast Broadbeach - Image 2
Sofitel Gold Coast Broadbeach - Image 3
Sofitel Gold Coast Broadbeach - Image 4
81 Surf Parade, 4218 伯德, 澳大利亚

描述

酒店其他优惠

  • 畅享美食，大饱口福

  • 步行片刻即可畅享无比刺激的太平洋冲浪体验

  • 顶尖土著艺术品

  • room81 - 一个有两位主厨的餐厅

我们的客房

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酒店位置

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 伯德
澳大利亚

GPS:-28.029367, 153.431579

电话
传真 +61 7 5592 3747

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  5,390 评论

客户意见评级 0.5/5

Ruihan C. 商务住宿 - 所有已确认评论

乱收费，收两次费用钱还没有退回来

Bonjour Ruihan, Thank you for taking the time to share your feedback regarding your recent stay with us. We are very sorry to hear that your experience did not meet your expectations. Regarding the charges, we have reviewed your account and cannot see any overcharge. We hope the transactions are now resolved, as it can sometimes take a little time depending on your bank. Your experience is important to us, and we are committed to ensuring that future stays at Sofitel Gold Coast Broadbeach meet the high standards our guests expect. Merci, Matt Andraws General Manager

客户意见评级 5.0/5

Ziwei W. 家庭住宿 - 所有已确认评论

还会再次入住

Bonjour Ziwei, Thank you very much for your lovely feedback. It was a true joy to read your comments, and we are delighted to know that you found our location so convenient and that you would happily stay with us again. We are thrilled that your family stay was such a positive experience and that everything from arrival to departure met your expectations. Your kind words mean a great deal to our team and encourage us to continue delivering memorable moments for our guests. We very much look forward to welcoming you back to Sofitel Gold Coast Broadbeach in the future. Merci, Matt Andraws General Manager

客户意见评级 1.5/5

T 情侣住宿 - 所有已确认评论

设施老旧 服务散漫

Bonjour, Thank you for sharing your thoughts with us following your recent stay at Sofitel Gold Coast Broadbeach. I’m truly sorry to hear that your experience did not meet your expectations, particularly with regard to the condition of our facilities and the level of service provided. Your comments about the overall sense of disorganization are concerning, and I regret that this impacted your stay. Please know that we are currently reviewing areas of the hotel that require refurbishment, and feedback such as yours plays an important role in helping us prioritize those improvements. Equally, I will be addressing your concerns with our department leaders to ensure we sharpen our service delivery and cohesion across the team. We appreciate your honesty and hope we may have the opportunity to offer you a more seamless and enjoyable experience in the future. Merci, Fraser Ross General Manager fr…

景色很好，房间很舒适

客户意见评级 5.0/5

Xinyi W. 单人住宿 - 所有已确认评论

阳台景观非常不错，交通也很便利，屋内设施很齐全也很舒适

Bonjour Xinyi, Thank you so much for your lovely feedback — I’m delighted to hear you enjoyed your stay with us at Sofitel Gold Coast Broadbeach. It’s wonderful to know that the balcony view, room comfort, and our convenient location made such a positive impression. We’re also pleased that you found the room well-equipped — we believe in creating a relaxing and seamless experience for our guests, and I’m glad that came through during your stay. We look forward to welcoming you back soon for another magnifique visit. Merci, Fraser Ross General Manager fr…

性价比极高

客户意见评级 4.5/5

Chen L. 情侣住宿 - 所有已确认评论

宽敞、舒适、交通便利、服务好、价格优惠。

其他网络用户评价我们的酒店

  • 1,737 评论 9.3/10 位置
  • 2,640 评论 6.6/10 房间
  • 2,905 评论 8.5/10 服务
  • 97 评论 5.6/10 上网
  • 825 评论 6/10 清洁度
  • 801 评论 4.7/10 设施
  • 722 评论 8.6/10 早餐
  • 627 评论 7.3/10 食物

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