Sofitel Gold Coast Broadbeach 5 星

客户意见评级 (ALL 评级) 4.3/5 5,274 评论

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Sofitel Gold Coast Broadbeach - Image 1
Sofitel Gold Coast Broadbeach - Image 2
Sofitel Gold Coast Broadbeach - Image 3
Sofitel Gold Coast Broadbeach - Image 4
81 Surf Parade, 4218 伯德, 澳大利亚

描述

酒店其他优惠

  • 畅享美食，大饱口福

  • 步行片刻即可畅享无比刺激的太平洋冲浪体验

  • 顶尖土著艺术品

  • room81 - 一个有两位主厨的餐厅

我们的客房

预订此酒店
客房 1

酒店位置

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 伯德
澳大利亚

GPS:-28.029367, 153.431579

电话
传真 +61 7 5592 3747

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  5,274 评论

客户意见评级 0.5/5

Xu D. 朋友住宿 - 所有已确认评论

Dear Xu D., Thank you for taking the time to tell us about your experience at the Sofitel Gold Coast Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Merci, Matt Andraws

客户意见评级 4.5/5

Xiaoquan L. 家庭住宿 - 所有已确认评论

Dear Xiaoquan L., We very much appreciate your comments regarding your stay at the Sofitel Gold Coast Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci, Matt Andraws

客户意见评级 0.5/5

Xiamin Z. 商务住宿 - 所有已确认评论

Bonjour Xiamin, Thank you for taking the time to share your feedback following your recent stay at Sofitel Gold Coast Broadbeach. I sincerely apologise for the oversight regarding the $100 hotel credit included in your package. We have reviewed your reservation and can confirm that this matter has now been fully corrected. We regret that this was not identified and resolved at the time of your departure, and we apologise for the inconvenience and frustration this caused. Thank you again for bringing this matter to our attention. We value your feedback and hope to have the opportunity to welcome you back in the future and provide the seamless Sofitel experience you should expect. Warm Regards, Vianne Birrell Luxury Services Manager

客户意见评级 4.0/5

Yanlin L. 情侣住宿 - 所有已确认评论

Bonjour Yanlin, Thank you for taking the time to share your feedback following your stay at Sofitel Gold Coast Broadbeach. We are very pleased to read that you enjoyed your overall experience, particularly the smooth check-in, our team’s attentiveness and cooperation, as well as the quality of the breakfast. It is also wonderful to know that our central location contributed positively to your stay. Your kind words are greatly appreciated and will be shared with our team as encouragement. We look forward to welcoming you back again soon. Merci, Matt Andraws General Manager

客户意见评级 0.5/5

Ruihan C. 商务住宿 - 所有已确认评论

Bonjour Ruihan, Thank you for taking the time to share your feedback regarding your recent stay with us. We are very sorry to hear that your experience did not meet your expectations. Regarding the charges, we have reviewed your account and cannot see any overcharge. We hope the transactions are now resolved, as it can sometimes take a little time depending on your bank. Your experience is important to us, and we are committed to ensuring that future stays at Sofitel Gold Coast Broadbeach meet the high standards our guests expect. Merci, Matt Andraws General Manager

其他网络用户评价我们的酒店

  • 1,748 评论 9.3/10 位置
  • 2,566 评论 6.9/10 房间
  • 2,952 评论 8.6/10 服务
  • 64 评论 5.9/10 上网
  • 802 评论 6.2/10 清洁度
  • 780 评论 4.6/10 设施
  • 654 评论 8.7/10 早餐
  • 591 评论 7.5/10 食物

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