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黄金海岸索菲特酒店 5 星

客户意见评级 4.5/5 21,078 评论

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+ 22 服务

酒店其他优惠

  • 畅享美食,大饱口福

  • 步行片刻即可畅享无比刺激的太平洋冲浪体验

  • 顶尖土著艺术品

  • room81 - 一个有两位主厨的餐厅

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 11h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 全禁烟宾馆
  • 使用空调
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 洗衣房
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 游泳池
  • 健美中心
  • 护理
  • 室外网球场
  • 海滩和水上运动
  • 其他体育活动
餐饮
  • 早餐 付费服务
  • 2 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 12 会议室
  • 会议酒店

酒店位置

黄金海岸索菲特酒店

81 Surf Parade
4218 伯德
澳大利亚

电话: +61755922250

传真: (+61)7/55923747

从 15h00 办理登记入住手续

从 11h00 办理退房手续

  • SURF PARADE :  METRO LOCAL SURF PARADE

  • SURF PARADE. :  METRO LOCAL VICTORIA AVE

  • 乘飞机

    Brisbane 达到 85公里 / 52 英里

  • 乘飞机

    Coolangatta 达到 24公里 / 14 英里

  • 乘直升机

    Kurrawa 达到 0公里 / 0 英里

  • 乘汽车

    OFF M1 -EXIT 71 达到 15公里 / 9.32 英里

  • 乘火车

    Helensvale Station 达到 15公里 / 9 英里

  • 乘火车

    Nerang 达到 10公里 / 6 英里

  • 乘火车

    Robina Station 达到 10公里 / 6 英里

GPS :-28.029367, 153.431579

我们的客房

黄金海岸广阔海滩索菲特酒店充当您的宁静避风港,内部宽敞整洁,自然光线充足,提供安心睡眠所需的一切,包括极其舒适的索菲特 MyBed 床上用品和枕头 菜单。这家优雅的黄金海岸酒店每间客房均配有带豪华法式设施的宽敞大理石浴室、可观看电影频道的液晶电视、浴袍和拖鞋、迷你吧,以及可欣赏内陆或海洋壮丽景色的私人阳台。

酒店餐厅和酒吧

TC'S BAR & ENTERTAINMENT

TC's Bar & Gaming Lounge 为客人提供全套服务式酒吧和一流的美食菜单,配备三台独立的等离子电视,您可收看所有的体育赛事和娱乐节目。不提供雅高高级会员优惠。

BISTRO ON3 RESTAURANT

美食类型: 小酒馆/小餐馆

Bistro On3 供应法式小酒馆风味美食,可俯瞰泳池平台和迷人的金海岸内陆风光。每天提供自助早餐和点菜午餐,周四至周一提供晚餐。提供雅高高级会员优惠。

Room81 Lounge & Brasserie

美食类型: 法式

享受 room81 美食体验,享用使用新鲜当地食材烹制的美味佳肴。品尝两道菜、五道菜、七道菜或九道菜的顶级主厨推荐美食。仅在周二和周三提供雅高高级会员优惠。

TC'S BAR AND GAMING LOUNGE

TC's Bar & Gaming Lounge provides guests with a full service bar in addition to a superb dining menu and all the sporting action and entertainment you could want on three separate plasma televisions. Accor Plus benefits do not apply.

菜单 (PDF)

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:12

  • 最大面积:312 平方米

  • 最大容量:350 个人

  • 最大宴会容量:220 个人

了解更多信息


黄金海岸索菲特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

21,078 评论

TripAdvisor 评级 4.0/5

3,240 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Great location with Traditional Luxury

Tripadvisor 评级 4.0/5

327henryl 21/10/2020 经 TripAdvisor 认证的评论

Stayed to celebrate birthday. Very convenient location at Board Beach with 5* services. The staff are very welcoming and we lost some precious items at the room fortunately the stuff are very helpful.

Bonjour 327henryl, Thank you for sharing your recent stay experience at the Sofitel Gold Coast Broadbeach. It is always good to read great feedback from guests who have enjoyed their stay with us. Sofitel Gold Coast's convenient location in Broadbeach definitely does add to our guests experience. We look forward to having another opportunity to welcome you back to the hotel - should your travels bring you this way. Merci, Adrian Ward Assistant Front Office Manager

住得不错

客户意见评级 4.5/5

金. 朋友住宿 - 03/10/2020 所有已确认评论

整体不错

Respite from the Covid world

Tripadvisor 评级 5.0/5

Vivienne E 24/09/2020 经 TripAdvisor 认证的评论

In these uncertain times a little pampering and luxury is needed to boost the spirits. Sofitel Gold Coast is the perfect relaxation venue. Service as always was of an excellent standard. Nothing is too much trouble for the friendly, helpful staff who are always willing to go that extra mile to ensure your stay is an enjoyable, stress free experience. The standard of cleanliness and Covid-safe practices to ensure guests' safety was reassuring.

Bonjour Vivienne E, Thank you so much for your positive feedback relating to your lasst stay with us. It is always great to hear that not only was the Sofitel Hotel a relaxing venue but that the staff service lead to an enjoyable stay. We look forward to having you stay with us again should you be visiting the Gold Coast. Merci, Adrian Ward Assistant Front Office Manager

位置好

客户意见评级 3.0/5

A L. 情侣住宿 - 22/09/2020 所有已确认评论

睡覺時冷氣壓縮機一直發出聲音,影響睡眠。 空調控制鈕沒有作用,被子又很薄,半夜被冷醒。

尊敬的 Wen-Yu L.: 十分感谢您花时间告诉我们有关您在 Sofitel Gold Coast Broadbeach 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Sofitel Hotels & Resorts,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启 Merci, Guest Relations Team

Land cruise in place of ocean cruise

Tripadvisor 评级 5.0/5

Cruiser13038451640 10/09/2020 经 TripAdvisor 认证的评论

the best 3 night stay in a very long time. The in room breakfast due to Covid was the best breakfast ever even better than on a cruise ship and as this was a land cruise it was memorable in that the view over the ocean was just like on a cuise ship

Dear Cruiser13038451640, Thank you for taking the time to share your stay experience with us at the Sofitel Gold Coast Broadbeach! I am delighted to read your stay exceeded your expectations! Thank you for highlighting our expansive guest room views and our in room dining breakfast. I will certainly share your comments with the entire team. I know this will be of great reassurance to the team of their continued efforts to delight and surprise our guests. We look forward to welcoming you back to the Sofitel Gold Coast Broadbeach and hosting you on your next visit. Kind regards, Harrison Mott Front Office Manager

OVERNIGHT STAY AT SOFITEL BROADBEACH

Tripadvisor 评级 4.0/5

Vicki h 18/08/2020 经 TripAdvisor 认证的评论

Obviously there are changes in procedure etc with COVID, but overall the stay met our expectations and the location is great. The staff are friendly and helpful. We will certainly stay there again next time we are on the Gold Coast.

Dear Vicki h, Thank you for taking the time to share your most recent stay experience with us on TripAdvisor. Thank you for highlighting our friendly and helpful staff. It is always a pleasure to share positive comments with the entire team and with excitement of your next return. We look forward to hosting your next occasion staying with us at the Sofitel Gold Coast, Broadbeach! Kind regards, Harrison Mott Front Office Manager

Night at the footy - Go Doggies

Tripadvisor 评级 4.0/5

Graeme316075 27/07/2020 经 TripAdvisor 认证的评论

Excellent facility, but the bar and restaurant were not open due to Covid 19. Strange as the bar on the corner was open and not very good at social distancing? The bed was firm, but the pillows were too soft, however the view was very very good and saved the rating. The service by the front desk staff was excellent and they could not do enough for us!

Dear Graeme316075, Thank you for taking time to share your recent stay experience with us at Sofitel Gold Coast Broadbeach on TripAdvisor! I am delighted to read that you had a most enjoyable stay. Thank you for highlighting our front desk ambassadors and our spectacular view – I will ensure to pass your comments onto the entire team. I am disappointed you did not enjoy your bed, please do not hesitate to contact our team upon your next reservation so that we can ensure a set up more to your comfort. Graeme316075, we look forward to welcoming you back to the Sofitel Gold Coast and hosting you on your next visit to Broadbeach. Kind regards, Harrison Mott Front Office Manager

Sofitel Gold Coast Broadbeach

Tripadvisor 评级 4.0/5

yatesneil 18/07/2020 经 TripAdvisor 认证的评论

Very good staff and room no complaints. Everything was handled very well in Covid conditions. The hand sanitisers in the reception area were not all functioning, which was pointed out as being empty, but the next day still not refilled or posted out of service. A small thing overall. Staff at checkin were excellent

Dear yatesneil, Thank you for taking time to share your recent stay experience with us at Sofitel Gold Coast, Broadbeach! I am delighted that your room and staff were to your expectations and thank you for highlighting our strict protocols to ensure an all safe environment during this time – I will ensure to share your comments with the entire team. I am disappointed to read that our sanitiser stands were not functioning at all during your stay – please rest assure these have since been replaced. We look forward to welcoming you back – should your travels bring you this way! Kind regards, Harrison Mott Front Office Manager

Work weekend break

Tripadvisor 评级 4.0/5

simonesB4457WD 15/07/2020 经 TripAdvisor 认证的评论

Hotel staff were incredibly friendly and so pleased to be back on deck, therefore bent over backward to assist in any way. Was a tad disappointed with what was available within the room, missing the full selection of tea, and toiletry items, but figured due to covid, things were limited.

Dear SimonesB4457WD, Thank you for sharing your recent stay experience with us at the Sofitel Gold Coast, Broadbeach! I am delighted to read you had a most enjoyable stay and thank you for sharing our service from the Sofitel ambassador team! I will ensure to share this with them and I know this will serve as encouragement to strive to achieve best experience for all of our guests. SimonesB4457WD, we do look forward to having another opportunity to welcome you back to the Sofitel on your next visit to Broadbeach. Kind regards, Harrison Mott Front Office Manager

Location location

Tripadvisor 评级 5.0/5

kayem545 27/02/2020 经 TripAdvisor 认证的评论

Excellent location to walk to shopping precinct, restaurants and beach. Our upgrade to King room had a gorgeous view and small private balcony which was lovely for that evening glass of wine! Having dinner in room 81 is a must, there are plenty of alternate breakfast locations, we found level 3 bistro pricey for brekky. Some unexpected blessings for my birthday was a special treat. We hope to have the opportunity of staying there again.

Another great stay

Tripadvisor 评级 5.0/5

Bec248 26/02/2020 经 TripAdvisor 认证的评论

Have stayed at this hotel several times now and always enjoyed the service and facilities it offers. Room overlooking beach and ocean was light and spacious. Nice comfy bed and soft towels. Always my go to choice when staying at Gold Coast.

位置非常棒

客户意见评级 5.0/5

Coco H. 商务住宿 - 03/02/2020 所有已确认评论

酒店设施很好,早餐也不错,下次有机会一定还会选择

尊敬的 Deying T.: 感谢惠赐有关下榻 Sofitel Gold Coast Broadbeach 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Simone Roberts Guest Experience Coordinator

Casual

Tripadvisor 评级 5.0/5

Rustyfork 27/01/2020 经 TripAdvisor 认证的评论

A great place to stay. We were able to get our room early. The river view room was both ocean and river view. The room was larger than we expected.The buffet breakfast was not in the booking we made but was well worth the extra. Service at the desk was very good.

Sofitel to the rescue

Tripadvisor 评级 5.0/5

931MikeC931 Business - 25/01/2020 经 TripAdvisor 认证的评论

After having a very ordinary experience at the Novotel surfers paradise I passed my room up because it was filthy and decided to contact the Sofitel. The man at reception Nathan was fantastic and very helpful and got me a good room and looked after me with such grace and professionalism that he turned a terrible experience at the Novotel into a first class experience at the Sofitel. The room was great and I look forward to staying there again next time because of the high level of The staff to detail and the feeling of them loving their job was highly evident

Good location in Broadbeach with ocean view.

Tripadvisor 评级 4.0/5

jrharianto 24/01/2020 经 TripAdvisor 认证的评论

Sofitel is one of our favorite brand of Accor. Its location is great there is a mall under the hotel, Pacific Fair is also a walking distance. Tram station is just 2 minutes walk. Beach is very close. The only down issue is they don't have Executive Lounge as a standard, and I think the hotel is quite old and need room renovation. We had a great 5 nights there with an ocean view room.

fantastic stay

Tripadvisor 评级 5.0/5

Jennifer R 24/01/2020 经 TripAdvisor 认证的评论

Great Location, helpful and courteous staff, lovely spacious room.The only negative is that the Resturant on Level 3 does not open for dinner on Sunday and Monday nights and the seafood night on a Saturday night is far too expensive and there is no other choice so being a person that does not eat any sort this was a bit of a let down

One night stay with my daughters

Tripadvisor 评级 4.0/5

conorg109 Family - 21/01/2020 经 TripAdvisor 认证的评论

We had a very nice night at this hotel on a Friday night. Although the rooms are a little dated and the beds quite small, the views are beautiful and the staff were very nice and helpful. The pool area is really nice and we had a really lovely dinner in the ground floor restaurant where the food quality was fantastic. Staff always make the difference and for me the staff here were excellent so thanks a lot to the whole team for making our stay so good.

Great Venue

Tripadvisor 评级 5.0/5

V4995XTinfo Family - 10/01/2020 经 TripAdvisor 认证的评论

Great venue and in the best possible location in Broadbeach. Central to everything and very accommodating staff even during the peak season. Would like to thank Softel staff member Helena, Nathan and Ryan for their hospitality. Helena went above and beyond her role to accommodate my family. I booked 11 rooms with a massive family and we had a great time

Fantastic location

Tripadvisor 评级 5.0/5

sherelydf Family - 07/01/2020 经 TripAdvisor 认证的评论

Great front office, Alberto was very friendly and efficient in providing good customer service. Concierge needs to learn more from him. 2 women from the Concierge looked not friendly at all. Room is very clean, housekeeping staff can actually work at the front desk coz theyre very welcoming and accommodating. Great breakfast, lots of selection. However need more service for the bar and pool area. Location is the best, close to everything but far from the busy Surfers yet public transport is easy and you can get unlimited bus and tram ride for $10 per person for the whole day

Sofitel Broadbeach Review

Tripadvisor 评级 5.0/5

smacintosh05 Solo travel - 04/01/2020 经 TripAdvisor 认证的评论

Very good experience, great facilities. Staff excellent and professional. Room was fantastic as was the food at restaurant. Unfortunately just due to time of year it was extremely expensive. Pool is great and location is amazing.

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