布罗德海滩珮璞酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,661 评论

保证最优惠房价
布罗德海滩珮璞酒店 - Image 1
布罗德海滩珮璞酒店 - Image 2
布罗德海滩珮璞酒店 - Image 3
布罗德海滩珮璞酒店 - Image 4
21 Elizabeth Ave, 4218 布罗德比奇, 澳大利亚

描述

酒店其他优惠

  • 要与预订顾问联系，请拨打电话 1300 987 610。

  • 您可在住宿期间尽情享受我们的室外水疗中心、温水度假村游泳池、小型游泳池和健身房

  • 马路对面就是海滩

  • 靠近轻轨车站

  • 可步行至星光娱乐场

我们的客房

酒店位置

布罗德海滩珮璞酒店

21 Elizabeth Ave
4218 布罗德比奇
澳大利亚

GPS:-28.030805, 153.432188

电话
传真 +61 7 5635 1055

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店

2 游泳池

在度假村室外温水泳池的温水中放松身心。四季皆可使用，是放松身心和享受黄金海岸怡人气候的理想场所。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,661 评论

TripAdvisor 评级  4.5/5  4,229 评论

卓越奖 2025

Stains, mould and leaky plumbing

Tripadvisor 评级 1.0/5

JoelB449 经 TripAdvisor 认证的评论

Stains, mould and leaky plumbing. I sent Peppers Broadbeach a complaint with the opportunity to acknowledge the many hygiene issues with the room but it has been seemingly ignored. The chairs had a lot of visible mould, the floor had multiple stains and the bath taps leaked water all over the floor requiring us to use our robes and towels to stop a flood. Wild that staff have been through this room, seen these issues and ignored them. I’ve included photos including my initial complaint.

Dear JoelB449, Thank you for taking the time to post a Trip Advisor review following your recent stay at Peppers Broadbeach, please accept my apologies that your experience was below your expectations. I am sorry that to date we have not received your feedback at the Hotel, as such could I please ask you to send your correspondence including photos to: broadbeach.res@peppers.com.au Upon receipt I will be happy to address your concerns with you directly. Many thanks JoelB449 and I look forward to hearing from you. Best Regards, Paul Morton General Manager Peppers Broadbeach

位置好，设施先进齐全

客户意见评级 5.0/5

匿名 家庭住宿 - 所有已确认评论

开放式厨房，全套设备，可以开火做饭；洗衣+烘干，度假的刚需；三个大阳台，全景视角；超出预期，完美的度假体验

Dear Hongliang, We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jordan Farah

体验一般

客户意见评级 2.5/5

Ys 家庭住宿 - 所有已确认评论

房间有潮湿味道，床品品质一般

Dear Yi, Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jordan Farah

DANGEROUS MANAGMENT PRACTICE- HIDING AND NOT REPORTING SERIOUSE INCIDENTS

Tripadvisor 评级 2.0/5

Bilal B 经 TripAdvisor 认证的评论

on both occasions of my visits, i have witnesses water bottles thrown from balconies and despite my complaint and follow up with them, management told me that they are working on it, i asked if a police report was filed , they said NO. Before someone is killed START TAKING THIS SERIOUSLY

Dear T8176OVbilalb, Thank you for taking the time to write a Trip Advisor post about your experience at the Peppers Broadbeach, I am sorry that your experience was a mixed one, please allow me to express my apologies. I would like to assure you that any allegation of items being thrown off a balconies are followed up immediately by the Hotel Management Team and Security Team onsite. A security sweep is conducted of the affected area and also of the floor(s) any such items may have originated from, should this result in the culprit being located the Police will then be called and the offenders evicted. Please rest assured that the health and safety of our residents, guests and Broadbeach community is of prominent importance to us. I appreciate you sharing your comments T8176OVbilalb and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Disappointed

Tripadvisor 评级 1.0/5

201taryns 经 TripAdvisor 认证的评论

I booked for 10 nights - accidentally booking one more night than was needed. LastMinute.Com tried to seek a refund for one night on my behalf but Peppers refused. Given the length of my stay, and I requested a refund well before arriving, this was not reasonable. Disappointing.

Dear 201taryns, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your booking experience did not live up to your expectations, please allow me to express my apologies. I am sorry to read that you were disappointed that the your request to cancel the last night of the booking was declined however the change request was made only 2 days prior to arrival which is within the terms and conditions of the special offer under which the booking was made and I am sorry that you felt that this was not reasonable. I appreciate you sharing your comments 201taryns and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 613 评论 9.5/10 位置
  • 924 评论 7.5/10 房间
  • 532 评论 8.2/10 服务
  • 13 评论 1.5/10 上网
  • 319 评论 4.9/10 清洁度
  • 165 评论 7.7/10 氛围
  • 64 评论 6/10 性价比
  • 6 评论 3.8/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。