派珀斯布罗德海滩酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,702 评论

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派珀斯布罗德海滩酒店 - Image 1
派珀斯布罗德海滩酒店 - Image 2
派珀斯布罗德海滩酒店 - Image 3
派珀斯布罗德海滩酒店 - Image 4
21 Elizabeth Ave, 4218 布罗德比奇, 澳大利亚

描述

酒店其他优惠

  • 要与预订顾问联系，请拨打电话 1300 987 610。

  • 您可在住宿期间尽情享受我们的室外水疗中心、温水度假村游泳池、小型游泳池和健身房

  • 马路对面就是海滩

  • 靠近轻轨车站

  • 可步行至星光娱乐场

我们的客房

酒店位置

派珀斯布罗德海滩酒店

21 Elizabeth Ave
4218 布罗德比奇
澳大利亚

GPS:-28.030805, 153.432188

电话
传真 +61 7 5635 1055

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无限网络
  • 空调
  • 会议室
  • 100% 无烟酒店

2 游泳池

在度假村室外温水泳池的温水中放松身心。四季皆可使用，是放松身心和享受黄金海岸怡人气候的理想场所。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,702 评论

TripAdvisor 评级  4.5/5  4,225 评论

A great relaxing stay again for nine days.

Tripadvisor 评级 5.0/5

rosscooper 经 TripAdvisor 认证的评论

We recently stayed again at Peppers Broad Beach and were thrilled with our stay. We were allocated room 1004. We had a sea view but unfortunately, we lost the afternoon sun from our spacious deck area in the afternoon. The room was magnificent, spotlessly clean and extremely well set up. There was a fully equipped washing machine and dryer which functioned well, a full well-equipped kitchen and a lovely lounge area. There were two televisions - one in the lounge area and one in the bedroom. The bathroom was lovely, very clean and well equipped. the water pressure was excellent. The whole complex is close to many restaurants and a large supermarket. The pools were awesome, and the spa was also easy to access. the water was very warm in the pools. We knew how to access the carparking from our previous visit, so we did not have any problems at all with the procedure for parking. The staff at check- in were polite, organized and very efficient. We really enjoyed our stay again and have no hesitation in stating that we will return.

Dear Ross, Thank you for taking the time to tell us about your experience at Peppers Broadbeach. We are thrilled to hear that you enjoyed your recent stay, it is always a pleasure to receive such wonderful feedback in respects to our staff and facilities. On behalf of the entire team, we thank you for your kind words and look forward to welcoming you back in the near future. Sincerely, Jennifer Farah Front Office Manager

Perfect

Tripadvisor 评级 5.0/5

Karen G 经 TripAdvisor 认证的评论

Another wonderful holiday. First time in Tower 2 but didn't disappoint spotless apartment beautiful views just wish I'd booked more nights. Staff were also great. Once you step out of your apartment everything is on your doorstep. Our first choice now when staying in Broadbeach.

Dear O2973RLkareng, Thank you for taking the time to write a Trip Advisor post following your recent holiday at Peppers Broadbeach, it is always a pleasure to receive such wonderful feedback from our returning guests. I am pleased to read that you enjoyed your spotless apartment with its beautiful views and the service from the Team which combined to provide you with an unforgettable experience here in the heart of Broadbeach. Thank you for your endorsement O2973RLkareng and my Team and I look forward to welcoming you back again in the future for another great stay with us, Best Regards, Paul Morton General Manager Peppers Broadbeach

Incorrect App Info & Poor Communication

Tripadvisor 评级 2.0/5

Benjamin W 经 TripAdvisor 认证的评论

I booked a two-night stay, knowing that we would arrive in the early hours of the next morning, so I reserved the night before. I communicated our expected 8:00 am check-in time through the app. Despite this, I received an email questioning why we hadn’t checked in yet and stating that our booking would be forfeited. After several emails back and forth, we finally resolved the issue, and they agreed to hold the room for us. All in all, a very expensive trip at a property that would not be our first choice or preferred. The biggest disappointment, however, was the parking situation. We specifically chose this property because we had a larger vehicle (2.7m high) and needed suitable parking. The app listed the car park's height clearance as 4.4m, but upon arrival, this was not accurate. The staff offered no alternatives or suggestions for parking, leaving us to figure it out ourselves. We spent nearly an hour searching for a suitable spot and ended up parking on the street in a 3-hour zone, which ultimately resulted in a parking fine.

Dear Monkeyseemonkeyso, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your experience was a poor one, please allow me to express my apologies. I am disappointed that the communication around your pre-registered booking was poor and I have shared your review with the Front Office Manager to ensure that our Team include comprehensive notes on bookings that contain specific guest requests. I am very sorry that the information listed on the app regarding the height of the car park was incorrect, please accept my sincere apologies, following your review this has been updated to the correct height of 2.1m and I can understand your frustration regarding trying to find an alternative parking place for your high vehicle. I am sorry that you found the Team unhelpful in responding to your queries of alternative places to park in Broadbeach and I have spoken to them in this regard to ensure that we can offer our guests different options. I appreciate you sharing your comments monkeyseemonkeyso and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Clean and great location but missing the finishing touches

Tripadvisor 评级 3.0/5

Brayden P 经 TripAdvisor 认证的评论

It was a nice clean room with great surrounding locations. The inside curtains are terrible and holes in the ceiling patched with conflute doesn't give you a premium feeling. The air con is pretty noisy and doesn't work efficiently. Overall not a bad stay but has room to improve.

Dear 285braydenp, Thank you for taking the time to write a Trip Advisor post about your experience at the Peppers Broadbeach, I am sorry that your experience was a mixed one, please allow me to express my apologies. I was pleased to read that you enjoyed a majority of your stay with us and I have shared your comments about your room with they Executive Housekeeper and Maintenance Manager to ensure that all rooms are presented at their optimum for our guests. I appreciate you sharing your comments 285braydenp and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Great location

Tripadvisor 评级 4.0/5

734gemmaa 家庭住宿 - 经 TripAdvisor 认证的评论

Large well built apartments. Plenty of storage space and everything you need to make a family stay easy. Walking distance from shopping centre, meters from the beach. Great restaurants and services downstairs. The perfect location to enjoy the Gold Coast with a lot more sophistication than surfers. We would have liked the option to have the apartment serviced and had trouble getting through to reception on a few occasions. We will happily be back.

Dear Gemma, Thank you for taking the time to tell us about your experience at Peppers Broadbeach. We are thrilled to hear that you enjoyed your recent stay, it is always a pleasure to receive such wonderful feedback in respects to our staff and facilities. On behalf of the entire team, we thank you for your kind words and look forward to welcoming you back in the near future. Sincerely, Jennifer Farah Front Office Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 641 评论 9.4/10 位置
  • 945 评论 7.6/10 房间
  • 541 评论 8.1/10 服务
  • 14 评论 4.5/10 上网
  • 327 评论 4.7/10 清洁度
  • 170 评论 7.7/10 氛围
  • 63 评论 5.4/10 性价比
  • 44 评论 7.5/10 运动休闲

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