布罗德海滩珮璞酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,464 评论

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布罗德海滩珮璞酒店 - Image 1
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21 Elizabeth Ave, 4218 布罗德比奇, 澳大利亚

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酒店其他优惠

  • 要与预订顾问联系，请拨打电话 1300 987 610。

  • 您可在住宿期间尽情享受我们的室外水疗中心、温水度假村游泳池、小型游泳池和健身房

  • 马路对面就是海滩

  • 可步行至星光娱乐场

我们的客房

酒店位置

布罗德海滩珮璞酒店

21 Elizabeth Ave
4218 布罗德比奇
澳大利亚

GPS:-28.030805, 153.432188

电话
传真 +61 7 5635 1055

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 健身中心
  • 无线网络
  • 空调
  • 会议室
  • 100% 无烟酒店

2 游泳池

在度假村室外温水泳池的温水中放松身心。四季皆可使用，是放松身心和享受黄金海岸怡人气候的理想场所。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  1,464 评论

TripAdvisor 评级  4.5/5  4,236 评论

卓越奖 2025

Disgusting

Tripadvisor 评级 1.0/5

Dancoco462 经 TripAdvisor 认证的评论

Beyond disappointed with our stay air conditioning not working and given the run around Buyer beware stay else where Ropable Do better

Dear Dan, Thank you for taking the time to write a Trip Advisor review following your recent stay at Peppers Broadbeach, I am sorry that your experience was such a poor one. I am sorry that during your stay the Oracle precinct (including the Towers and restaurants at ground level) experienced critical Chiller issues resulting in poor circulation of chilled water to air conditioning systems across the precinct. These issues ultimately led to a 5 hour shut down overnight to undertake emergency repairs and I understand your frustration as this occurred during an extremely warm couple of days on the Gold Coast. I can understand your disappointment due to the heat and I sincerely apologise for the discomfort that this caused. Whilst I understand that this will not change your stay I can share with you that the repairs have been successful and that chilled water supply and fully operational air conditioning has been restored across the Oracle complex. Thank you for your comments Dan and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

A/C doesn’t work properly

Tripadvisor 评级 1.0/5

Artie F 经 TripAdvisor 认证的评论

The a/c is split into two zones but only one zone at a time can operate meaning that half the apartment is not air conditioned. Not great in 35 c degree weather.

Dear Artie F, Thank you for taking the time to post a Trip Advisor review following your recent stay at Peppers Broadbeach. I am sorry that you were uncomfortable during your time with us due to the heat wave that we experienced on the Gold Coast over those dates and also the design of the air conditioning in the apartments having 2 specific zones for the air conditioning, namely the living areas and the bedrooms. This was an original design when the building opened and we are working with Owners who are updating their wall controllers to provide a single zone throughout the apartment. Thank you for your comments Artie F and I do hope that you will provide my Team and I with another opportunity to look after you once more and create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Not a 3 bedroom sky home

Tripadvisor 评级 2.0/5

buck115695 经 TripAdvisor 认证的评论

We have been staying at Peppers Broadbeach for the last 5 years, this will be our last. I booked a 3 bedroom Sky home which we have always booked while staying here in the past, the room that we have received is a small dark 3 bedroom unit with filthy furniture that you don’t want to sit on. there’s an old coffee table that is dangerous, I hit my toe and ripped skin off and the smallest tv I have ever seen, For a so called 3 bedroom sky home our room is in tower 2 room 3503. all previous stays here have been very good which I have left reviews here on trip advisor, after walking in the room I knew straight away this is not what I have booked, I went down to reception and let them know about the room is not a sky home and he said it was and that all Sky homes are the same. I told him I have been staying here for the last 5 years and have never received this type of room before, I am really disappointed as you pay a lot of money and looking forward all year to come back and this happens.I won’t be back so please be aware of what you book and pay for.

Dear buck115695, Thank you for taking the time to complete a questionnaire following your recent stay at Peppers Broadbeach, I am sorry that your experience this time around was a disappointing one, please allow me to express my apologies. I am sorry that the layout and condition of the 3 Bedroom Skyhome was not up to your expectations based on your previous stays at the property. There are a number of different layouts for all of our apartments across both Towers and I do understand that configurations work well or are preferred by different guests. We are currently working with all apartment Owners to ensure that all of the letting pool are presented at the standards expected by our Peppers guests. I appreciate you sharing your comments buck115695 and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. If I can be of any assistance in this regard please do not hesitate to contact me personally. Best Regards, Paul Morton General Manager Peppers Broadbeach

We Loved It

Tripadvisor 评级 5.0/5

aussiefamilySydney 经 TripAdvisor 认证的评论

After reading recent reviews I had some concerns about staying at Peppers, but our experience was great. The 2 bedroom apartment on the 11th floor was clean and well equipped, with great views. We used the gym and outdoor pool during our stay and even had a couple of games of pool in the lounge. The location is perfect, surrounded by great restaurants and it is an easy walk to everything. We have stayed at The Sofitel previously and enjoy the service, but if you want extra space, then Peppers Broadbeach is perfect. We will definitely stay again.

Dear AussiefamilySydney, Thank you for taking the time to tell us about your experience at Peppers Broadbeach. We are thrilled to hear that you enjoyed your recent stay, it is always a pleasure to receive such wonderful feedback in respects to our staff and facilities. On behalf of the entire team, we thank you for your kind words and look forward to welcoming you back in the near future. Sincerely, Jennifer Farah Front Office Manager

Disappointing, overpriced and run like an upmarket airbnb

Tripadvisor 评级 3.0/5

marys5745 经 TripAdvisor 认证的评论

This was such a disappointment and as I was leaving I understood why. This is not your conventional hotel as I discovered each apartment is privately owned and runs more like an upmarket Air BnB. Some items in the apartment were cheap rubbish and included laundry basket, toilet brushes to name a few. The apartment required attention to replace broken items and to touch up some paint work What was very interesting was that the apartment only provided servicing once a week. Teas coffees etc were not replaced. I was not happy and for $450 a night and no explanation was very poor. I did speak to management and I got a few basic service. The pool is partially obliterated from the sun which was annoying. Not to be deterred I decided to go in search of the indoor pool as advertised but it was not to be. Ended up paying to swim indoors All in al I felt ripped off

Dear marys5745, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your experience did not live up to your expectations, please allow me to express my apologies. I am sorry to read that you were disappointed with the items supplied in the apartment and as a result you felt like you were staying at an upmarket Air BnB. There are a number of rate options offered to our guests at the time of booking for room servicing, these range from weekly to daily servicing and I am sorry if the explanation of the housekeeping schedules was unclear and I am pleased that we were able to assist you during your stay following your query. I am sorry that you were of the impression that there was an indoor pool at the property, if you could please let me know where this is incorrectly advertised I will have it removed immediately to avoid any further confusion for our guests and I apologise for your inconvenience of having to locate an alternative pool. I appreciate you sharing your comments marys5745 as it they assist my Team and I improve our products and services and it is my hope that we are able to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach broadbeach.res@peppers.com.au

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其他网络用户评价我们的酒店

  • 560 评论 9.5/10 位置
  • 886 评论 7.6/10 房间
  • 504 评论 8.2/10 服务
  • 15 评论 3.3/10 上网
  • 292 评论 5.2/10 清洁度
  • 143 评论 7.6/10 氛围
  • 116 评论 7.6/10 食物
  • 8 评论 5.9/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。