Mercure Gold Coast Resort

Giudizio clienti (Valutazione ALL) 4.3/5 3.002 recensioni

I plus dell'hotel

  • Rilassante resort adagiato tra lussureggianti giardini tropicali

  • Per famiglie con parcheggio gratuito

  • Piacevole vista da ogni camera

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Hotel approvato ALLSAFE

Le nostre sistemazioni

Le 292 camere dell'hotel Mercure Gold Coast Resort, appena ristrutturato, sono fresche, moderne ed eleganti. Gli ospiti in cerca di una sistemazione sulla Gold Coast trovano in questo splendido resort camere Privilege e camere Superior Spa.

Posizione dell'hotel

Mercure Gold Coast Resort

Palm Meadows Drive, CARRARA

Coordinate GPS:-28.029533, 153.377278

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Benessere
  • Aria condizionata
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni
Vicino alla proprietà
  • Parcheggio

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Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  3.002 recensioni

Giudizio TripAdvisor  4.0/5  1.714 recensioni

Certificato d'eccellenza 2022

Gold Coast Gem

Punteggio Tripadvisor 5.0/5

Sonny G In coppia - Recensione certificata TripAdvisor

A really great place to stay. Just beautiful! 2 pools, a terrific gym, sauna, tennis court, bar, restaurant and close to Carrara Stadium. It was affordable too. Rooms are gorgeous and quite separated, so it is quiet. Staff are so helpful and lovely. The perfect place to stay.

Hospitality 101

Punteggio Tripadvisor 5.0/5

michaelsG7100GA In coppia - Recensione certificata TripAdvisor

We chose this property on price and location as we checked the property market to relocate to the Gold Coast area. Centrally located and inland away from the tourist hot spots the Hotel became a home away from home, one stop shopping with an excellent Restaurant operating 7 days a week. An older property kept in very good condition, large spacious comfortable rooms with an extremely comfortable King bed. The staff from Reception, bar, wait, housekeeping and maintenance could not have been more helpful and attentive. This property oozes what Motels & Hotels should be about , HOSPITALITY 101. Oh, forgot to mention the swimming pools and there’s a golf course (we don’t play). AGAIN HOSPITALITY 101 Jennifer & Michael Bendigo now Gold Coast Sent from my iPhone

Bad room, smelly room. The breakfast was only the good part of the stay. The locations is interior but quiet.

Punteggio Tripadvisor 2.0/5

Cajetan D Recensione certificata TripAdvisor

I been there for 3 nights from 28th Jan. Being an Accor member, I was given a complementary night and paid for room and breakfast for 2 nights (B&B). The check-in process was smooth. When entered into room, the room looked old with all old flooring at entrance and damaged at some parts. This was not what expected from the photos displayed. Next morning when we went for breakfast, we were told, as it as complimentary stay, breakfast was not included (Understand as I may have missed to read T&C). After some discussion, the last day breakfast was swapped with complimentary stay. Next morning again, when we went for breakfast, we were told, children's included in our reservation were not included for breakfast and that we need to pay. We were approached at the breakfast table by manager and argued that kids are not included. After lot of discussion and to avoid further humiliation in front of other guest and family, I told the manager to charge the kids breakfast to my room which was later charged to my card. After checkout when I emailed the hotel about the issue, the manager confirmed that indeed it was a system issue and it fell through the cracks and as a goodwill he will refund $15. Why did the manager didn't bother to confirm the reservation before confronting? This behaviour is not acceptable.

Good resort style hotel

Punteggio Tripadvisor 4.0/5

JohnandWendy Recensione certificata TripAdvisor

Good resort style hotel. A little out of the way so own transport beneficial. Highlight was the swimming pool area. The hotel was better than expected and we had no complaints. We had a package which included food and beverage credits. This worked out to be good value.

Ottimo hotel

Punteggio Tripadvisor 5.0/5

D_Paolo83 In coppia - Recensione certificata TripAdvisor

Siamo stati in questo bellissimo Resort in Gold Coast durante il nostro viaggio di nozze.camere belle e molto ampie.parcheggio gratuito.personale gentile e disponibile per ogni esigenza.ottima anche la colazione.dispone di 2 piscine.

We very much appreciate your comments regarding your stay at the Mercure Gold Coast Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne Farrington Operations Manager

In collaborazione con TripAdvisor

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