Sofitel Gold Coast Broadbeach 5 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 5.215 recensioni

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Sofitel Gold Coast Broadbeach - Image 1
Sofitel Gold Coast Broadbeach - Image 2
Sofitel Gold Coast Broadbeach - Image 3
Sofitel Gold Coast Broadbeach - Image 4
81 Surf Parade, 4218 BROADBEACH, Australia

Descrizione

I plus dell'hotel

  • Viziate i vostri sensi

  • A pochi passi dalle attività di surf sul Pacifico

  • Il meglio dell'arte indigena

  • room81 - Un ristorante con due cappelli

Le nostre sistemazioni

Prenota questo hotel
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Posizione dell'hotel

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 BROADBEACH
Australia

Coordinate GPS:-28.029367, 153.431579

Telefono
Fax +61 7 5592 3747

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  5.215 recensioni

Giudizio clienti 2.5/5

Roberto M. M. Azienda - Avvisi confermati di ALL

Bonjour Roberto, Thank you for taking the time to share your feedback following your recent business stay with us. I am very sorry to learn that your experience was impacted by the condition of your room, as this is certainly not the standard we strive to deliver at Sofitel Gold Coast Broadbeach. While I am pleased to read your kind comments regarding our Reception and Breakfast teams, it is extremely disappointing to hear about the cleanliness of your room, the presence of a gecko, and the noisy air-conditioning. Please accept my sincere apologies for this oversight. Cleanliness and comfort are fundamental, and it is clear we fell short during your stay. Your feedback has been escalated directly to our Housekeeping and Engineering teams to ensure this is addressed thoroughly, both in terms of room presentation and maintenance of our air-conditioning systems. We are also reviewing room inspections to prevent a recurrence of such an experience. Thank you again for acknowledging our team and breakfast offering, and I am truly sorry that the condition of the room detracted so significantly from your visit. I hope we may have the opportunity to welcome you back in the future under much improved circumstances. Merci, Matt Andraws General Manager

Altri utenti web che hanno valutato il nostro hotel

  • 1.754 recensioni 9.2/10 Posizione
  • 2.580 recensioni 6.8/10 Camera
  • 2.937 recensioni 8.5/10 Servizio
  • 76 recensioni 5.5/10 Internet
  • 809 recensioni 6.4/10 Pulizia
  • 776 recensioni 4.6/10 Servizi
  • 676 recensioni 8.6/10 Colazione
  • 593 recensioni 7.4/10 Cibo

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