Sofitel Gold Coast Broadbeach 5 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 5.734 recensioni

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Sofitel Gold Coast Broadbeach - Image 2
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Descrizione

I plus dell'hotel

  • Viziate i vostri sensi

  • A pochi passi dalle attività di surf sul Pacifico

  • Il meglio dell'arte indigena

  • room81 - Un ristorante con due cappelli

Le nostre sistemazioni

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Posizione dell'hotel

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 BROADBEACH
Australia

Coordinate GPS:-28.029367, 153.431579

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  5.734 recensioni

Giudizio TripAdvisor  4.0/5  3.379 recensioni

The BEST hotel & Location

Punteggio Tripadvisor 5.0/5

louisep589 Da solo - Recensione certificata TripAdvisor

Wow,What a FABULOUS Hotel experience i have just had, great service from the welcoming champagne ,checking in,spacious,easy car park,amazing room,bath and view,Brilliant location too,Extremely helpful staff,Great swimming pool area too

Bonjour Louise, Thank you for your absolutely wonderful feedback! I’m thrilled to hear that your recent stay with us was such a fabulous experience from start to finish. From the welcoming champagne to the seamless check-in, spacious parking, and your amazing room with its breathtaking view—it sounds like you truly embraced everything we strive to offer our guests. I’m especially delighted that our team made such a positive impression and that you enjoyed our pool area and unbeatable location. It’s always a pleasure to know that our efforts to create memorable stays are appreciated so warmly. We can’t wait to welcome you back for another fantastic stay in the future. If there’s anything we can assist with, please don’t hesitate to let me know. Merci, Fraser Ross General Manager fraser.ross@sofitel.com

So disappointing

Punteggio Tripadvisor 2.0/5

Fruity_kiwi In famiglia - Recensione certificata TripAdvisor

I am surprised this is a Sofitel property having stayed at the Sydney Darling Harbour, Bangkok Sukhumvit in Thailand and the Popodoli Venezia before it became an M Gallery in Italy. I'll start with the positives: Next to a mall with a Woolies supermarket and lots of surrounding restaurants. Right by Kurrawa Beach. That's it. Negatives: Reception is like an old sterile commercial office. Very cold and unwelcoming. Three and four star properties have nicer lounge areas. Staff neither friendly nor helpful. Common areas were always cold despite it being winter when we visited. Rooms: Broken room safe that had to be replaced, uncomfortable old beds with what I think were lumpy mattress toppers, a basin tap that would not turn off, a shower drain that took a while to drain, old aircon unit that was pointless because temperature is centrally controlled, a cordless phone that always said it was flat despite us never using it and it sitting in the charger. Room also wasn't cleaned one of the days we were there. For a five star hotel this is inexcusable. Buffet breakfast: Very small. During our six day stay there was only one type of butter for toast and a handful of margarine offered on one of the days we were there. When ordering custom eggs, the wait staff would tell us to order from the chef. The next day the chef would tell us to order from the waiting staff. Is it so hard to implement one basic ordering process for guests!? Level 3 Bistro: They have a crepes special for the month of July to celebrate Bastille day but the waitress didn't know about it and tried to shoo me away saying they finished lunch already. Granted I didn't have a booking and it was 3 pm, but there are signs at reception and on every table in the restaurant (!) that says crepes are served from 11am till 9pm. We also had dinner at the restaurant and I ordered the 200 gram steak for $62. There is no way that was 200 grams of steak! See photo: those are small campari vine tomatoes for contrast. That steak portion was 80-100 grams max. We won't be returning and we do not recommended. This place is so run down. For the price we paid you can find much better elsewhere in Surfers Paradise where all the fun and life is.

Buen Hotel para conocer Gold Coast

Punteggio Tripadvisor 4.0/5

Jaime C Recensione certificata TripAdvisor

Hotel en buena ubicación, playa Broadbeach, cerca de lugares para conocer y con locomoción a mano. Las habitación ( Superior) era bastante grande y con todo lo necesario para una estancia cómoda El desayuno SUPERLATIVO, de todo y muy variado. La cama muy cómoda y de buen tamaño. LA vista al mar es fabulosa y a pesar de no estar en primera línea, tiene una muy buena vista desde el balcón El personal, muy amable , varios hablaban español, lo que nos simplificó bastante .

Può migliorare

Punteggio Tripadvisor 3.0/5

Bennettino In coppia - Recensione certificata TripAdvisor

La posizione è ottima a pochi passi dalla spiaggia. Considerato il prezzo e il fatto che dovrebbe essere un hotel di lusso vi sono però un po' di punti migliorabili. Le aree comuni, in particolare la piscina dovrebbero essere più curate nell'ordine e nella pulizia. Le camere sono belle e pulite. Buona la colazione.

Bonjour Bennettino, Merci pour votre avis. Nous espérons néanmoins que cela vous aidera dans vos recherches. Merci, Amery Burleigh

Non male, ma alcune cose non vanno

Punteggio Tripadvisor 3.0/5

Maurizio_Z007 Recensione certificata TripAdvisor

Ho dormito per alcune notti in questo hotel, molto bella la struttura, la hall e professionale e disponibile il personale, colazione nella media. La stanza non tanto grande, internet a pagamento, note dolenti, le tende oscuranti, praticamente nulle, la luce entra che è una meraviglia e il check out alle 11!

Bonjour Maurizio_Z007, Thank you for sharing this review with us from your stay at our hotel. It is great to see that you especially loved the service from our team while you were here. It is a shame that the morning sun woke you each day. We are in the process of placing black out curtains into every room, please don't hesitate to request one of these rooms on your future visit. Thank you again for taking the time to share your honest feedback. Warm Regards Amery Burleigh

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.683 recensioni 9.3/10 Posizione
  • 2.737 recensioni 6.6/10 Camera
  • 2.778 recensioni 8.5/10 Servizio
  • 159 recensioni 5.1/10 Internet
  • 857 recensioni 5.9/10 Pulizia
  • 833 recensioni 8.7/10 Colazione
  • 778 recensioni 4.4/10 Servizi
  • 687 recensioni 6.8/10 Cibo

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