BreakFree Acapulco Surfers Paradise

Giudizio clienti (Valutazione ALL) 4.4/5 183 recensioni

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2 Thornton Street, 4217 SURFERS PARADISE, Australia

Descrizione

I plus dell'hotel

  • Vista oceano da ogni balcone

  • sistemazioni spaziose

  • Di fronte alla spiaggia

  • A 10 minuti a piedi da Cavill

  • DI fronte al club di surf di Northcliff.

Le nostre sistemazioni

Posizione dell'hotel

BreakFree Acapulco Surfers Paradise

2 Thornton Street
4217 SURFERS PARADISE
Australia

Coordinate GPS:-28.010547, 153.431485

Telefono
Fax +61 7 5592 2712

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Navetta
  • Proprietà 100% non fumatori

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  183 recensioni

Giudizio TripAdvisor  4.0/5  389 recensioni

Perfect Family Apartments

Punteggio Tripadvisor 4.0/5

Jan S Recensione certificata TripAdvisor

Love this property! We have stayed here most years since 2012. The location is 5*, the apartments are spacious and clean. Many have been updated over the years, and are very comfortable. Most apartments have ocean views, particularly from level 6 and up. Full kitchens, great pools and outdoor BBQ areas, and of course the Northcliffe surf club over the road. Easy walk to Surfers, and light rail at the end of the street to go further afield.

Good Old Fashioned Hospitality and Spacious Apartment

Punteggio Tripadvisor 5.0/5

Jennifer F Recensione certificata TripAdvisor

It was a pleasure to stay with Acapulco. They had good old fashioned service which was a pleasant change from staying with private Airbnb owners that think they are doing you the favour by letting their unit to you. It was a very professional experience and they had a nice personalised thoughtful touch in leaving Easter Eggs by the door on Easter.

Dear Jenny, We very much appreciate your comments regarding your stay at the BreakFree Acapulco Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kylie Batt Manager

Amazing views

Punteggio Tripadvisor 4.0/5

KoPro M Recensione certificata TripAdvisor

Hotel was older but well looked after. My only complaint is the lack of air-conditioning and ceiling fans. 1 air conditioner for a 2 bedroom suite isn't enough, especially with only 1 ceiling fan too. Plus the halls and elevator needed some kind of air as well.

Dear Guest, We are pleased to hear that you enjoyed your stay with us & look forward to welcoming you back in the future. Sincerely, Kylie Batt

Good experience.

Punteggio Tripadvisor 5.0/5

Freedom56673942650 Recensione certificata TripAdvisor

Great location, clean, well maintained, excellent staff. Rooms are quite a good size. Nice partial view of the ocean. Right across from the surf club. Only one criticism, not enough teabag variety, only one. Liked the Perrier water in the fridge, complimentary. Aircon worked fine as did the ceiling fans. TV easy to use.

Good Morning, Thank you for your lovely review. We are pleased to hear that you enjoyed your stay & we look forward to welcoming you back in the near future. Kind Regards Kylie Batt

Did not get our ocean view as booked

Punteggio Tripadvisor 1.0/5

MichaelJessup Recensione certificata TripAdvisor

I booked a 1 bedroom ocean view unit. When we got there we were on the 2nd level with a view of the surf club and other buildings. We had to urgently go to a function so couldn't complain straight away. When we did the hotel said they were fully booked and could not offer another room. I sent several emails in the days/weeks following to the hotel with nil replied. Very disappointed and we paid extra for the ocean view we did not get. I at least expected a reply but just got "crickets"....

Dear Michael, Thank you for taking the time to tell us about your experience at the BreakFree Acapulco Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Since receiving your review, I have looked back to find the correspondence that you mention & unfortunately we have not received anything. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kylie Batt Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 77 recensioni 9.5/10 Posizione
  • 129 recensioni 6.9/10 Camera
  • 73 recensioni 9.5/10 Servizio
  • 52 recensioni 8.2/10 Servizi
  • 35 recensioni 3.9/10 Pulizia
  • 31 recensioni 6.2/10 Atmosfera
  • 15 recensioni 9.4/10 Area benessere

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