Mantra Broadbeach on the Park 3 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 572 recensioni

Mantra Broadbeach on the Park - Image 1
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Descrizione

I plus dell'hotel

  • Situato nel cuore di Broadbeach

  • 3 ristoranti altamente apprezzati collegati alla struttura

  • A breve distanza a piedi dalle spiagge dorate

  • Vicino alla ferrovia leggera

  • A poca distanza a piedi dal casinò The Star

Le nostre sistemazioni

Posizione dell'hotel

Mantra Broadbeach on the Park

2685 Gold Coast Highway
4218 BROADBEACH
Australia

Coordinate GPS:-28.030576, 153.430942

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Navetta
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Sale riunioni
  • Proprietà 100% non fumatori

Piscina

Take a dip in our heated pool and spa at this Broadbeach hotel. Enjoy a BBQ with family and friends, workout in our gym, or visit the beauty salon.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  572 recensioni

Giudizio TripAdvisor  4.0/5  809 recensioni

Terrible.

Punteggio Tripadvisor 1.0/5

Amanda_Bryce Recensione certificata TripAdvisor

Been here before and it was great. This time our experience was very poor. Sunday 4.15pm and the fridge stopped working, and the kettle and hotplates. I had to Macgyver a dinner somehow. There are no contact details anywhere for help once reception leaves. No TV either and dishwasher didn't drain so that was useless. Sewerage smell from the second bedroom. Desperately needs a refit. For $626/night go somewhere else. My mantra will now be 'never stay at Mantra'.

Dear Amanda, Thank you for taking the time to tell us about your experience at the Mantra Broadbeach on the Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Upon investigating the matter, unfortunately power must have tripped off inside your apartment and I am sorry you couldn't find the phone number for our hotel staff to assist you with this afterhours. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good location and value for money

Punteggio Tripadvisor 4.0/5

Deb C Recensione certificata TripAdvisor

We stayed for 5 nights we had a 1 bedroom unit on the park side it was very comfortable had everything we needed for our stay the kitchen had lots of cooking pots and pans etc and washing machine and dryer. The only things that annoyed us was out of their control there was a bit of music noise from the Casino and lots of cars/bike roaring up and down the highway but we expected it to not be a quiet location being on the hightway. Supermarket and resturants bus stops close by but had to walk about 5 mins for coffee as none of the resturants closeby had coffee. I was a bit nervous after reading some of the reviews on cleanliness but found it to be clean and well presented. Wifi was very good and great Aircon. Nice 10 min stroll to Pacific Fair as its located right in the middle of 2 tram stops so not really worth the walk to the tram. Overall very good value for money.

Dear Deb C, Thank you for sharing your experience with us and we are pleased to read you had an enjoyable stay with us. We look forward to welcoming you back in the near future. Regards, Timur M. General Manager

Dirty and mouldy

Punteggio Tripadvisor 1.0/5

Cvetka B Recensione certificata TripAdvisor

Dirtiest hotel ever stayed in. Air Con faulty alerted staff to issues reception was apologetic however unable to do anything. Management non-existent. Tried to change room when we got there at 5.30 reception already closed. Next day they said they would fix things then just before 5pm when reception closed told us we would have to wait until the following day. The next day after a robust conversation was giving keys to another room to move into after 3pm. When we got to this room it was dirt again. The pictures from the air vents below are from this room. The air con was working better so moved and they finally came to clean the vents after more robust conversations. Many more things happened, or should I say didn't happen, but we are trying to forget the ordeal.

Dear K1294OUkenb, Thank you for sharing your experience with us. We sincerely apologise for the occurrences around your stay and thank you for speaking to us while you were inhouse. We have certainly informed our team of your concern and we will be diligently inspecting our apartments. Regarding our operational hours, reception is open between 8.30am - 5pm Monday to Saturday and 9.00am - 4pm on Sundays. We apologise again for your experience. Regards, Timur M. General Manager

Great location

Punteggio Tripadvisor 4.0/5

sara s Recensione certificata TripAdvisor

Awesome location and facilities, spa, gym , pool , restaurants, beach, shopping and casino. We travelled with a family of four, 2 teenage kids and it was a great experience. Room is quite spacy , fully equipped, some of the furniture is quite old but we had no problem with that.

Dear X2794GBsara, Thank you very much for choosing to stay at the Mantra Broadbeach on the Park. We look forward to welcoming you back in the near future. Sincerely, Timur M. General Manager

Great location great apartments great value.

Punteggio Tripadvisor 5.0/5

StAnnesSparky In famiglia - Recensione certificata TripAdvisor

By far the best apartment hotel we stayed in this time in Australia. The apartment was a 2 bedroom. It was spacious. The kitchen was full size. The balcony was huge. It was well maintained and the decoration was good. Room number 1003. The washing machine and dryer was a huge bonus. The pool area was good. The hotel is in a very good spot around many high end eateries. Had some of best meals here. Just can’t knock it.

Dear StAnnesSparky, Thank you for choosing to stay with us at the Mantra Broadbeach on the Park. We are pleased to read you had a great vacation with us. I will share your honest feedback with our team and the owner apartment 1003. Comments like these certainly motivating us to do more for our guests. We look forward to welcoming you back in the near future. Regards, Timur M. General Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 310 recensioni 9.7/10 Posizione
  • 394 recensioni 7.3/10 Camera
  • 228 recensioni 8.6/10 Servizio
  • 23 recensioni 3.9/10 Internet
  • 116 recensioni 5.6/10 Pulizia
  • 26 recensioni 9.4/10 Rapporto qualità/prezzo

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