Mercure Gold Coast Resort 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 3,227 أراء

Mercure Gold Coast Resort - Image 1
Mercure Gold Coast Resort - Image 2
Mercure Gold Coast Resort - Image 3
Mercure Gold Coast Resort - Image 4

الوصف

خدمات الفندق الإضافية

  • Relaxing resort set amongst lush tropical gardens

  • Family friendly with free parking

  • Conferences and events

  • Pet Friendly

الإقامات المتوفرة لدينا

احجز في هذا الفندق
الغرفة 1

موقع الفندق

Mercure Gold Coast Resort

64 Palm Meadows Drive, CARRARA
4211 CARRARA
Australia

نظام تحديد المواقع العالمي (GPS):-28.029533, 153.377278

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
قرب الفندق
  • موقف

The Green Dining

The Green at Mercure Gold Coast Resort is your neighbourhood locale, offering dinner every night with your favourite dishes in a casual dining space. Our Executive Chef is inspired by the warm balmy Queensland weather and it's delicious produce.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  3,227 أراء

تقييم TripAdvisor  4.0/5  1,766 أراء

2024 شهادة تميّز

Lovely resort

ملاحظة Tripadvisor 5.0/5

gailandcraigs تقييم TripAdvisor المعتمد

Fantastic value

ملاحظة Tripadvisor 5.0/5

reece297 Couples - تقييم TripAdvisor المعتمد

Underwhelming experience

ملاحظة Tripadvisor 2.0/5

22111956 تقييم TripAdvisor المعتمد

Dear Mr. Lane, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologise for the experience you described, particularly concerning the initial interactions with our reception staff. Guest satisfaction is paramount, and we appreciate your observations regarding the welcome you received. Your comments about the King room and breakfast inclusion have been noted, and we regret any inconvenience caused by the need to clarify your booking details. We strive to provide accurate and seamless service, and it appears we fell short in this instance. We are pleased to hear that you found our meals delightful and that our gardening and cleaning staff made a positive impression. Your insights are valuable, and we will certainly consider them as we continue to enhance our guest experience. Thank you for your feedback, and we hope you may reconsider staying with us in the future. Ben Carroll Rooms Division Manager

Family friendly and well kept

ملاحظة Tripadvisor 4.0/5

584cassandral Couples - تقييم TripAdvisor المعتمد

Dear584cassandral, Thank you for taking the time to share your detailed review following your recent stay at Mercure Gold Coast Resort. We’re so pleased to hear that you enjoyed your King Resort Room overlooking the golf course, and that you appreciated the spacious layout, large bathroom, and the beautifully kept grounds – including our herb garden. It’s wonderful to know you found our resort family friendly and well maintained, and that you enjoyed lunch at The Cart Bar. We have noted your comments regarding the dinner menu and pricing at The Green Restaurant, and we will share this with our Food & Beverage team for future review to ensure we continue meeting our guests’ needs, including those with dietary restrictions. We’re glad the breakfast buffet offered a good range of options for you to start the day, and we hope the peaceful golf course surroundings provided a restful end to your extended road trip. Thank you again for your recommendation, and we hope to welcome you and your family back for another comfortable and enjoyable stay in the near future. Warm regards, Ben Carroll

THE WORST HOTEL ACCOMMODATION IVE EVER HAD! STAFF AT FRONT DESK & HER HELPER WERE THE RUDEST PPL & SOCIALLY INEPT!

ملاحظة Tripadvisor 1.0/5

Vacation50702151899 تقييم TripAdvisor المعتمد

Dear Vacation50702151899 Thank you for taking the time to share your feedback. I am very sorry to hear about your recent experience and that you felt our team was unhelpful and rude during your stay. This is certainly not the level of service we aim to provide, and I apologise for the disappointment and frustration this caused you. We appreciate all feedback, both positive and negative, as it helps us to improve the service we provide to our guests. If you would like to discuss your experience further, please feel free to contact us directly at [insert direct contact email or phone number]. Thank you again for bringing this to our attention. Warm regards, Ben Carroll

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 872 أراء 7.6/10 مستوى الراحة
  • 806 أراء 5.8/10 مستوى النظافة
  • 790 أراء 7.1/10 المطاعم
  • 584 أراء 8/10 الإفطار

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